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Push to Talk Market Size - By Component (Solution [Carrier Integrated PTT, Over the Top PTT, Mission-critical PTT, Software [Consulting, Implementation, Support & Maintenance]), Industry Vertical, Organization Size, Network Type & Global Forecast, 2023 - 2032

  • Report ID: GMI6919
  • Published Date: Oct 2023
  • Report Format: PDF

Push to Talk Market Size

Push to Talk Market size was valued at USD 32.5 billion in 2022 and is estimated to register a CAGR of over 10.5% between 2023 and 2032, due to the ongoing integration of cloud technology to offer scalable, flexible, and advanced features. Cloud-based push to talk services enable seamless global communication over the internet, eliminating the need for extensive physical infrastructure. For instance, in September 2023, ESChat, a broadband push-to-talk solutions provider, introduced ESChat Mission Critical Recording, powered by Exacom. This service utilizes Exacom’s advanced cloud-based logging recorder features, ensuring that ESChat customers have a secure, dependable, and scalable recording solution for their cloud-hosted ESChat networks.

Push to Talk Market

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Push to Talk products & services are driving market growth by meeting the rising demand for instant and efficient communication solutions. These offerings provide businesses with seamless one-to-one or one-to-many communication, enhancing operational efficiency. The integration of push to talk functionality in smartphones and IoT devices has expanded its reach, appealing to a broader user base. Additionally, advancements in network technologies and the integration of cloud-based solutions have improved reliability, scalability & cost-effectiveness, fueling market expansion.

Network reliability poses a significant challenge for the push to talk market. Push to Talk systems heavily depend on robust network infrastructure. In regions with inadequate network coverage or during network outages, push to talk functionality can be severely compromised, hindering real-time communication. This limitation impacts sectors requiring continuous and instant communication such as emergency services & disaster response teams. Addressing this challenge necessitates investments in network infrastructure expansion and redundancy measures to ensure seamless push to talk communication, even in areas prone to network disruptions.

COVID-19 Impact

The COVID-19 pandemic has positively impacted the push to talk market by accelerating the adoption of remote communication solutions. With widespread remote work and increased emphasis on social distancing, businesses turned to push to talk services to maintain instant and efficient communication among remote teams. Push to Talk technology facilitated seamless collaboration, ensuring that essential workers including healthcare professionals and first responders stayed connected. This increased demand for push to talk solutions is driving market growth and encouraging innovation in remote communication technologies.

Push to Talk Market Trends

The rise in national budgets allocated to public safety initiatives has propelled the push-to-talk (PTT) industry. With improved budgets, security agencies can adopt advanced technology to enhance coordination and response capabilities. According to the Open Budget India, the Ministry of Home Affairs, India released a Union Budget for the Police of around USD 16,254.4 million in 2023 - 24. The budget of Police in 2022 was USD 14,973.4 million and is incremented by 8.5% in 2023. This financial support fuels market growth, driving innovation and enabling the development of specialized push to talk solutions tailored for public safety applications.

AI-enabled push to talk radios are driving lucrative growth in the market by enhancing communication efficiency. These intelligent devices utilize AI algorithms to optimize voice recognition, noise cancellation, and language processing, ensuring clear & accurate communication in various environments. For instance, in October 2023, Hytera Communications, a prominent global provider of professional communication technologies, launched its latest intrinsically safe two-way radios and smartphones at the GITEX 2023. These devices encompass popular two-way radio protocols such as Digital Mobile Radio (DMR), Terrestrial Trunked Radio (TETRA), and Push-to-talk over Cellular (PTToC or PoC), commonly utilized both regionally & globally.

Push to Talk Market Analysis:

 Push to Talk Market Size, By Enterprise Size, 2021 – 2032, (USD Billion)

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Based on organization size, the large enterprises segment held over 60% of the market share in 2022, due to their vast operational scale and complex communication needs. Their extensive operations necessitate efficient communication tools and push to talk solutions, enabling instant & direct connections across various teams and departments.

Additionally, in sectors such as manufacturing and energy, where safety is paramount, push to talk devices with emergency features ensure swift & secure communication during crises, safeguarding both employees and assets. Moreover, push to talk technology seamlessly integrates into the mobility requirements of large enterprises including field operations, enhancing productivity and responsiveness.

 Push to Talk Market Share, By Industry Vertical, 2022

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Based on industry vertical, the government & public safety segment accounted for 33% of the push to talk market share in 2022. The increasing adoption of push-to-talk solutions in law enforcement agencies for public safety is propelling market growth in this segment.

For instance, in May 2023, POCSTARS' services, communication solutions provider, became official communication solution provider for the Provincial Police Department in Indonesia, a vital law enforcement agency in the nation's new capital with its exceptional performance and efficient service of push to talk solutions. Law enforcement agencies rely on these solutions for swift & efficient communication during emergencies and critical situations. This heightened demand is driving innovation and investments in advanced push to talk technologies.

U.S. Push to Talk Market Size, 2021 -2032, (USD Billion)

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North America push to talk market recorded more than 35% of the revenue share in 2022, propelled by technological advancements in push to talk solutions. The region stands at the forefront of innovation with PTT solutions continually integrating cutting-edge features. These advancements include high-definition video calling, real-time location tracking, and multimedia messaging capabilities. Businesses & public safety agencies are drawn to these sophisticated functionalities, enhancing their operational efficiency and situational awareness. The constant evolution of PTT technology to meet the region's demands for advanced communication tools amplifies its adoption, driving substantial growth in the North American market.

Push to Talk Market Share

Major companies operating in the push to talk industry are:

  • AINA Wireless
  • AT&T Inc.
  • Bell Canada
  • GroupTalk
  • Hytera Communications Corporation Limited
  • Motorola Solutions
  • Qualcomm Technologies
  • Telefonaktiebolaget LM Ericsson
  • Telstra Group Limited
  • T-Mobile
  • Verizon Communications Inc.

AT&T Inc. and Verizon Communications Inc. dominate the market with a prominent share of over 10%. The major companies operating in the market are focused on developing and launching new PTT solutions with advanced features and compatibility with emerging technologies like 5G and IoT. Also, these companies lay major emphasis on updating existing PTT software and hardware to meet evolving customer needs and industry standards.

Push to Talk Industry News

  • In August 2023, Hytera Communications, a prominent provider of professional communication technologies worldwide, collaborated with Jazz, a leading digital operator in Pakistan. Together, they aim to provide businesses with an immediate push-to-talk over cellular (PoC) communication solution, empowering seamless and efficient communication within enterprises.
  • In July 2023, Sonim Technologies Inc. introduced the XP10 in the U.S. This device merges the durability of an ultra-rugged phone with Verizon’s network that offers dependable connectivity & speed.

The push to talk market research report includes in-depth coverage of the industry with estimates & forecast in terms of revenue (USD Billion) from 2018 to 2032, for the following segments:

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Market, By Component

  • Solution
    • Carrier Integrated PTT Solutions
    • Over the Top PTT Solution
    • Mission-critical PTT Solution
  • Software
    • Consulting
    • Implementation
    • Support & Maintenance

Market, By Industry Vertical

  • Government & Public Safety
  • Aerospace & Defense
  • Transportation & Logistics
  • Manufacturing
  • Construction & Mining
  • Energy & Utilities
  • Travel & Hospitality
  • Healthcare
  • Others

Market, By Organization Size

  • Large Enterprises
  • SMEs

Market, By Network Type

  • Land Mobile Radio
  • Cellular

The above information has been provided for the following regions and countries:

  • North America
    • U.S.
    • Canada
  • Europe
    • UK
    • Germany
    • France
    • Italy
    • Spain
    • Russia
    • Nordics
  • Asia Pacific
    • China
    • India
    • Japan
    • South Korea
    • ANZ
    • Southeast Asia 
  • Latin America
    • Brazil
    • Mexico
    • Argentina
  • MEA
    • UAE
    • South Africa
    • Saudi Arabia


Authors: Preeti Wadhwani

Frequently Asked Questions (FAQ) :

The market size of push to talk reached USD 32.5 billion in 2022 and is set to expand at over 10.5% CAGR from 2023 to 2032, led by the ongoing integration of cloud technology to offer scalable, flexible, and advanced features.

North America held more than 35% of the market share in 2022, propelled by technological advancements due to the rising demands for advanced communication tools in the region.

The government & public safety industry vertical segment accounted for 33% of the market share in 2022, driven by increasing adoption in law enforcement agencies for public safety.

Some leading push to talk industry players include AINA Wireless, AT&T Inc., Bell Canada, GroupTalk, Hytera Communications Corporation Limited, Motorola Solutions, Qualcomm Technologies, Telstra Group Limited, T-Mobile, and Verizon Communications Inc.

Push to Talk Market Scope

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Premium Report Details

  • Base Year: 2022
  • Companies covered: 17
  • Tables & Figures: 359
  • Countries covered: 22
  • Pages: 240
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