Telecom Cloud Billing Market Size, Industry Outlook Report, Regional Analysis, Application Development, Price Trends, Competitive Market Share & Forecast, 2024 – 2032

Telecom Cloud Billing Market Size

Telecom Cloud Billing Market size is projected to grow significantly from 2024 to 2032, due to the rising instances of revenue leakages and the surging deployment of cloud-based technologies. The increasing requirement to leverage BI and insights in enterprises for advanced operations has steered the strong emphasis on real-time billing. The escalating preference for prepaid customer solutions has made way for the growing adoption of bundled services. The booming subscriber growth and the decreased operational and administration costs are other factors contributing to the demand for telecom cloud billing services.
 

The increasing utility of legacy systems, the fluctuating regulatory telecom guidelines along with the spiraling number of cyberattacks, and the higher initial expenses may pose a barrier to the market penetration. However, the soaring competition in several value-added services (VAS) will complement the industry growth.
 

Telecom Cloud Billing Market Trends

The increasing adoption of cloud-based billing solutions by telecom operators to streamline operations and enhance customer experience will drive the industry growth. The growing demand for usage-based billing models is allowing customers to pay for services based on consumption. The integration of advanced analytics and AI technologies into billing systems is also enabling telecom companies to gain valuable insights into customer behavior and preferences for facilitating personalized offerings and targeted marketing campaigns. The rise of 5G technology is further driving the need for flexible and scalable billing solutions to support new services and monetization opportunities in the telecom industry.
 

Telecom Cloud Billing Market Analysis

Based on cloud platform, the market value from the SaaS segment is expected to rise at substantial rate between 2024 and 2032. SaaS model offers flexibility and scalability to telecom operators in deploying billing solutions without significant upfront investments. It renders rapid deployment and updates for enabling operators to adapt to changing market conditions and customer demands quickly. SaaS-based billing solutions also offer enhanced security features and compliance measures for ensuring data protection and regulatory adherence.
 

With respect to application, the telecom cloud billing market from the customer management services segment will witness inclination through 2032, owing to its growing cruciality in business processes like order management, invoicing, subscriber self-care management, sales & marketing, discounting, auditing, and product catalog. These services assist companies in handling all the customer management tasks whilst tracking the interactions with the customer base while unifying the presentment of all the information for easy access. The urging obligation of cloud service providers to offer enhanced client experiences and establish healthy customer-provider relationships will fuel the segment expansion.
 

Regionally, the demand for telecom cloud billing solutions in the Asia Pacific is anticipated to pick up significant momentum through 2032. This can be credited to the presence of an expanding population and a vast subscriber base for telecom companies. According to the India Brand Equity Foundation (IBEF), India accounted for 1,179.21 million telephone subscribers in August 2023. This rising number of telecom subscribers is escalating the need for cloud billing solutions. Furthermore, the increasing internet penetration in the region is driving the acceptance of smart devices. Rapid economic progression and globalization in various countries is paving the way for increased foreign direct investments. Demonetization along with the higher provision of flexible rate plans and services, mainly in India will further boost the regional market growth.
 

Telecom Cloud Billing Market Share

Prominent companies in the telecom cloud billing industry are pursuing business expansion through mergers, acquisitions, partnerships, and increased R&D investments. These strategies are aimed towards broadening their product offerings and establishing a robust market presence.

Some of the major telecom cloud billing companies are:

• Ericsson
• CGI Group
• Aria Systems
• Computer Science Corporation (DXC Technology)
• Tech Mahindra (Mahindra Group)
• Netcracker Technology (NEC CORPORATION)
• Redknee Solutions, Inc.
• Chargify
• Asia Info
• Cloudability (Apptio)
• Cerillion
• Amdocs
   

Telecom Cloud Billing Industry News:

• In September 2023, Optiva, a telecom sector provider of cloud-native billing and revenue management software, introduced Optiva MVNO (Mobile Virtual Network Operator) Hubs on Google Cloud.

What Information does this report contain?