Cloud Services Brokerage (CSB) Market Size, Industry Analysis Report, Regional Outlook, Growth Potential, Competitive Market Share & Forecast, 2021 – 2027

Report ID: GMI4063

Summary Methodology

Cloud Services Brokerage Market size will observe lucrative growth in the coming years driven by an exponential increase in the use of cloud-based technologies. Over the past decade, a significant rise in the adoption of cloud services among organizations has been witnessed. These organizations are moving towards cloud services to gain flexibility and scalability offered by cloud technology. Moreover, the cost-effective nature of the cloud service is also accelerating its adoption among the market players. As cloud services are gaining attention, the choices of cloud platforms available in the cloud services brokerage market are also increasing. Therefore, organizations are relying on third-party firms to assist them in selecting the platform that best fits their requirement, encouraging the adoption of CSBs.

As the competition among market players in increasing, organizations started moving toward more agile business models that enhance operational performance and reduce the cost of operation. Therefore, the organizations are adopting multiple cloud platforms to take advantage of different features offered by the vendors. Cloud services brokerage can enable enterprises to simplify their business process by effectively managing the data, services, and process in multiple cloud platforms.  

However, the organizations are still reluctant to adopt cloud-based services due to data safety and security issues associated with the services. Moreover, the lack of awareness among SMEs related to the benefits offered by cloud services and CSBs also acts as a major challenge in the cloud services brokerage (CSB) market growth.

The integration, sourcing, & procurement segment has the largest cloud services brokerage market share due to the rising demand for integration services across large enterprises to integrate their businesses with clients, third-party vendors, and technology partners. Enterprises are increasingly adopting cloud-based vendor management services to manage orders, billings, and other requirements from numerous vendors. This will augment the growth in the vendor management segment.

Public cloud is leading the deployment landscape. The public cloud model has witnessed a rise of 30% from 180 billion in 2018 to USD 210 billion in 2019. The cloud services brokerage market is driven by the rising demand for scalability, reliability, and flexibility among organizations. The hybrid model has added benefits of public and private models and is expected to increase with the rising inter-operability between legacy IT infrastructure and modern cloud technologies.

The internal brokerage segment holds the major share due to a high demand for unified cloud services, SaaS governance, compliance security, and spend management for internal employees. As the need for integrating vendors, resellers, and Cloud Service Providers (CSPs) across various time zones, multiple currencies & geographical locations arise, the external brokerage segment is expected to grow.

Large enterprises continue to hold a major share due to better IT infrastructure and more financial resources for migrating to cloud services platform. As large enterprises have dedicated IT support, they are more likely to adopt newer technologies in the early stages. The small & medium enterprises segment is also expected to perform significantly better once SMEs start adopting cloud services brokerage for resource optimization and cost savings.

North America leads the global CSB market owing to the presence of numerous IT industries and telecom vendors that make heavy use of cloud platforms. North America presently has 1,928 data centers, nearly five times more than Asia Pacific, which is ranked second with 419 data centers. This extreme proximity of a huge number of cloud service brokers and an abundance of existing data centers have driven market growth in this region.

The Asia Pacific cloud services brokerage (CSB) market is expected to grow rapidly as several startups in India and China will bolster the use of cloud-based services to reduce infrastructure costs and sustain in a highly competitive environment. Governments in Asia are also investing heavily in cloud-based infrastructures. According to an action plan issued by the Chinese Ministry of Industry and Information Technology, the scale of the cloud-computing industry in China is expected to grow more than 2.5 times by 2019 compared to 2015. However, difficulties in application portability and regulatory compliance issues can restrain market growth in this region.

The major players in the CSB market are DoubleHorn, Jamcracker, IBM, HPE, RightScale, Dell, Wipro, Arrow Electronics, ActivePlatform, Cloudmore, InContinuum, DXC Technology, Cognizant, BitTitan, Nephos Technologies, OpenText, ComputeNext, CloudFX, Fujitsu, Tech Mahindra, Atos, Cloudreach, Neostratus, and Proximitum. These providers are focusing on product enhancements to serve a variety of demands and provide better data security. For instance, in June 2018, Atos SE improved its hybrid cloud data security by introducing a new set of cloud security brokerage solutions. Also, mergers & acquisitions continue to remain the major strategy. In October 2018, BMC Software, Inc. acquired CorreLog, Inc. to deliver real-time security management to its mainframe customers.

Cloud Services Brokerage (CSB) Market, By Service Type, 2014-2025 (USD Million)

  • Catalog Management
  • Integration
  • Operations Management
  • Reporting and Analytics
  • Security and Compliance
  • Support and Maintenance
  • Training and Consulting
  • Workload Management

Cloud Services Brokerage Market, By Platform, 2014-2025 (USD Million)

  • Internal Brokerage Enablement
  • External Brokerage Enablement

CSB Market, By Organization Size, 2014-2025 (USD Million)

  • Large enterprise
  • SME

By Deployment, 2014-2025 (USD Million)

  • Public
  • Private
  • Hybrid

By Application, 2014-2025 (USD Million)

  • BFSI
  • Healthcare & lifescience
  • IT & telecom
  • Retail
  • Manufacturing
  • Government & public sector
  • Media & entertainment
  • Energy & utility
  • Others

The above information has been provided for the following regions and countries:

  • North America
    • U.S.
    • Canada
  • Europe
    • UK
    • Germany
    • France
    • Italy
    • Spain
  • Asia Pacific
    • China
    • Japan
    • Australia & New Zealand (ANZ)
    • South Korea
    • India
  • Latin America
    • Brazil
    • Mexico
  • MEA
    • GCC
    • South Africa

Company Profiles:

  • Accenture PLC
  • Activeplatform Limited
  • Arrow Electronics Inc.
  • Bittitan Inc.
  • Cloudfx Private Limited
  • Cloudmore AB
  • Cognizant 
  • Computenext Inc.
  • Dell Inc.
  • Doublehorn 
  • DXC Technology 
  • Flexera
  • HP Enterprises 
  • IBM Corporation
  • Incontinuum Software B.V.
  • Jamcracker Inc.
  • Nephos Technologies 
  • OpenText Corporation
  • Wipro Limited


What Information does this report contain?

Historical data coverage: 2016 to 2020; Growth Projections: 2021 to 2027.
Expert analysis: industry, governing, innovation and technological trends; factors impacting development; drawbacks, SWOT.
6-7 year performance forecasts: major segments covering applications, top products and geographies.
Competitive landscape reporting: market leaders and important players, competencies and capacities of these companies in terms of production as well as sustainability and prospects.

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