Restaurant POS Terminals Market Size By Product (Fixed POS Terminals, Mobile POS Terminals), By Component (Hardware, Software, Services), By Application (FSR [Fine Dine, Casual Dine/Fast Casual], QSR, Bars & Pubs, Cafes & Bistros), COVID-19 Impact Analysis, Regional Outlook, Price Trend Analysis, Growth Potential, Competitive Market Share & Forecast, 2021 – 2027

Published Date: Jun 2021  |  Report ID: GMI3073  |  Authors: Preeti Wadhwani, Saloni Gankar

Report Format: PDF   |   Pages: 300   |   Base Year: 2020

Summary Table of Contents Industry Coverage Methodology

Industry Trends

Restaurant POS Terminals Market size exceeded USD 10 billion in 2020 and is expected to expand at 12.5% CAGR from 2021 to 2027. The global industry shipments are anticipated to cross 25 million units by 2027.

Restaurant POS Terminals Market Overview

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A POS terminal is a payment solution used for processing payments in fast food outlets, full-service restaurants, cafes, bars and pubs. The solution enables business owners to accept payments from clients and keep a track of the sales. The POS system includes payment terminals and display screens with the integrated software solutions for payment processing, menu display, inventory management and order tracking.

Growing popularity of digital payments globally will boost the demand for restaurant POS terminals. Consumers are increasingly using smart cards, mobile wallets, and online banking techniques to make payments, in turn, supporting the market growth. Digital transactions ensure security while also eliminating the hassle of carrying bank notes. The rising penetration of smartphones in developing economies has further contributed to the rise in the adoption of mobile wallets. Government organizations are also encouraging the acceptance electronic payment techniques to ensure economic development. These factors will impel the usage of restaurant POS terminals. As restaurants owners focus on ensuring customer convenience, the market will gain traction.

In 2020, the coronavirus (COVID-19) pandemic hampered the restaurant POS terminals market due to the temporary closure of food outlets following the stringent lockdown measures by government organizations. Concerns associated with the spread of the virus discouraged consumers from visiting restaurants, in turn, hindering the growth of restaurant POS market. The halt in the industrial activities also hampered the production of POS terminals in the first half of 2020. However, with the relaxations in the second half of 2020 followed by the reopening of restaurants, the market gained traction. The market will witness growth in 2021 attributed to the high demand for contactless payment techniques during the pandemic.

The increasing demand for mobile restaurant POS terminals owing to their compact size and portability to support the market expansion

The U.S. mobile restaurant POS terminals market is projected to observe a 17.5% growth rate through 2027 led by the growing use of mobile POS terminals across cafes and quick service restaurants. The portable POS terminals enable fast transaction speed, increased sales, and improved customer satisfaction. As time is crucial for quick service restaurants, fast transactions enabled by mobile restaurant POS terminals prove beneficial for efficient streamlining of operations. These terminals help to bust long customer queues, serving more customers in less time. The quick service restaurant market in the U.S. is growing rapidly, with these restaurants employing several marketing strategies to sustain the growing competition. To enhance customer satisfaction, they adopt POS terminals to ensure fast operations and efficient payment acceptance methods.

The rise in the number of cafes & bistros globally will spur the demand for portable restaurant POS terminals

Restaurant POS Terminals Market Share

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There is increasing popularity of cafes & bistros globally, credited to the growing demand for fine restaurant establishments that serve the purpose of informal get-togethers. There is a rise in the number of coffee shops serving a wide variety of coffees and other beverages. For instance, the retail coffee shop market in Europe increased by 3.4% in 2019. As owners focus on improvising their service to attract more customers, the market will gain traction. POS systems enable cafes to streamline online orders, billing processes, and takeaways.

Players are focusing on introducing POS solutions developed specifically for cafes & bistros. For instance, Lightspeed offers a restaurant POS terminal that consolidates all orders on a single screen, built in reports & advanced reporting and dedicated features for take-out orders. Increasing number of cafes & bistros adopting advanced digital technologies will support the POS market revenue.

The growing demand for software-based restaurant POS solutions that enables to streamline operations and ensure customer satisfaction

In the Germany restaurant POS terminals market, software solutions accounted for around 15% of revenue share in 2020 driven by the rising acceptance of cloud-based POS software at large restaurants to maximize profitability. The strong IT & telecom industry coupled with the increasing demand for digital payment techniques will support the growing penetration of cloud-based software solutions. There is a high demand for cloud restaurant POS software that enables to manage inventory, payment transactions as well as employee records.

Large restaurants employ cloud-based systems that can be easily upscaled as per growing business demands. In 2019, German food service sales increased by around 11.9% to USD 110.8 billion, with all the key market segments, including restaurant, hotel, and catering/institutional, showcasing increased sales. The rise in the number of restaurants employing sophisticated technologies to ensure customer satisfaction will support the industry expansion.

The increasing penetration of digital technologies across the hospitality sector in APAC supporting the market demand

APAC Restaurant POS Terminals Market

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Asia Pacific restaurant POS terminals market captured over 30% of revenue share in 2020 due to growing popularity of contactless payment techniques in countries such as India, China, Singapore, and South Korea. As of August 2020, there are more than 31 million POS terminals installed in China, with the majority compatible with contactless transactions. The number of people using mobile merchant payments is poised to rise to around 700 million in 2022. Similarly, the government in Japan is taking initiatives to raise the ratio of cashless payments in the country to 40% by 2025, with a long-term aim of 80%. The rising adoption of contactless POS terminals by restaurant owners to ensure customer convenience will support the market value.

Differentiated product launches form a key strategy amongst market players

Key leaders operating in the market include NEC Corporation, NCR Corporation, Diebold Nixdorf Incorporated, Ingenico Group, PAR Technology Corporation, Oracle Corporation, Panasonic Corporation, PAX Technology, Square Inc., VeriFone Systems Inc., Toast, Inc., Samsung Electronics Co., Ltd., TouchBistro, Inc., and Toshiba Corporation. The companies are focusing on introducing innovative solutions to strengthen their position and capture a larger market share.

The market research report on restaurant POS terminals includes in-depth coverage of the industry with estimates & forecast in terms of revenue in USD and shipments in units from 2017 to 2027, for the following segments:

Market, By Product

  • Fixed POS terminals
  • Mobile POS terminals

Market, By Component

  • Hardware
  • Software
  • Service

Market, By Application

  • FSR
    • Fine Dine
    • Casual Dine/Fast Casual
  • QSR
  • Bars & Pubs
  • Cafes & Bistros
  • Others

The above information has been provided for the following regions and countries:

  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • UK
    • Germany
    • France
    • Italy
    • Spain
    • Russia
  • Asia Pacific
    • China
    • India
    • Japan
    • South Korea
    • Australia & New Zealand
    • Southeast Asia
  • South America
    • Brazil
    • Argentina
    • Chile
    • Colombia
  • MEA
    • UAE
    • Saudi Arabia
    • South Africa

Frequently Asked Questions (FAQ) :

Annual revenue from the restaurant POS terminals industry was valued at USD 20 billion in 2020 and is anticipated to rise at a 12.5% CAGR up to 2027.
The regional market size of mobile restaurant POS terminals is expected to observe a 17.5% growth rate through 2027 with increasing usage across cafes and quick service restaurants.
The software component segment in Germany held close to 15% revenue share in 2020 owing to the increasing adoption of cloud-based POS software across large restaurants to maximize profitability.
APAC accounted for more than 30% of the restaurant POS terminals industry share in 2020 and will expand due to the rising popularity of contactless payment techniques in India, China, Singapore, and South Korea.

Premium Report Details

  • Published Date: Jun 2021
  • Pages: 300
  • Tables: 469
  • Charts / Figures: 31
  • Companies covered: 23
  • Countries covered: 22

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