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Managed Network Services Market size exceeded USD 50 billion in 2020 and is poised to register gains at over 8% CAGR between 2021 and 2027. The ever-growing demand for digital transformation across enterprises is likely to drive industry growth. Businesses are rapidly embracing sophisticated network technologies to support their business initiatives and to gain a competitive advantage. Managed network services have become a key enabler toward a robust IT infrastructure. Growing emphasis of organizations toward creating a digital workplace with minimum network downtimes has become a major driving factor for the market demand.
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Managed network services are a combination of networking functions and applications that enterprises outsource to service providers for remote management & monitoring. Managed network services enable companies to reduce their operational expenditure followed by ensuring infrastructure maintenance and security.
The managed network services market has undergone seismic changes in the wake of the ongoing COVID-19 pandemic. Market acceleration in the managed network services space was imminent as enterprises re-strategized their priorities to ensure robust network connectivity during WFH environments. Increased stress on network security and managed VPN have projected a positive impact on the market.
Report Coverage | Details |
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Base Year: | 2020 |
Market Size in 2020: | USD 50 Billion |
Forecast Period: | 2021 to 2027 |
Forecast Period 2021 to 2027 CAGR: | 8% |
2027 Value Projection: | USD 95 Billion |
Historical Data for: | 2016 to 2019 |
No. of Pages: | 260 |
Tables, Charts & Figures: | 274 |
Segments covered: | Type, Organization Size, Application and Region |
Growth Drivers: |
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Pitfalls & Challenges: |
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Majority of enterprises rely on a limited expert team or technical expertise to manage their IT & network infrastructure. The lack of availability of IT resources to integrate advanced technologies and weak knowledge on implementation will severely impact the business output. The adoption of managed network services to monitor & manage the IT infrastructure can help enterprises in overcoming these challenges. Service providers are consistently adding a wide range of services and expert professionals in their repertoire to cater to a wide market audience.
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In Singapore, the managed WAN services segment held around 30% market share in 2020. Organizations with traditional WAN architecture face bandwidth & reliability-related issues while providing connections to their data centers and cloud-based applications. To improve the capability of traffic handling, they are moving toward managed WAN services. Through advanced services, such as managed SD-WAN, organizations can reliably connect their distributed locations and deliver improved quality of services to remote locations.
As per the June 2020 report published by Barracuda Networks, about 65% of the IT industry across Singapore had adopted some form of managed WAN services with more additions expected within the next 12 months. The rising importance of managed network services in securing the public cloud is triggering regional market revenue.
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In the Netherlands, large enterprises are predicted to witness substantial market growth of more than 12% CAGR through 2027. Efforts to reduce manual IT Services Management (ITSM) have created new market opportunities for managed network service providers across the large enterprises segment. Robust network connectivity is essential for mission-critical environments and large enterprises cannot afford to have downtime in networks. Through managed network services, enterprises can keep track of hyper-scale network issues before a problem arises.
Dashboards offered through managed network services, such as traffic analyzer, configuration management, and performance monitoring, can be used as automated network tools for solving network performance issues. This had led to the rising deployment of managed network services, driving the business growth.
In Canada managed network services market, the retail & consumer goods application is estimated to attain a CAGR of above 10% from 2021 to 2027. The penetration of smartphones and rising number of e-commerce platforms across the Canadian retail industry are exerting heavy strain on retail networks. This has compelled retailers to embrace managed network services, which give network administrators the power to control how various applications are managed. It also helps retailers in gathering location-based customer data, which is highly critical to their market competitiveness.
As per the July 2020 press release by Walmart Canada, the retailer announced its plans to infuse USD 3.5 billion into its Canadian stores as the pandemic continues to trigger increased e-commerce and physical retail. With plans to renovate 150 more stores in the near future with new checkout experience to reduce touchpoints, including tap-to-pay, new bigger self-checkout and mobile payment technology, managed network services will be in the fore.
Asia Pacific captured a significant portion of the global managed network services market in 2020. The regional industry is characterized by a steep rise in the usage of smart devices by business customers. The growing trend of BYOD and huge demand for bandwidth-intensive applications to meet business needs have increased the deployment of managed network services. To manage multiple access points across a network in a cost-effective way, enterprises are deploying cloud-managed wireless LANs, accentuating market revenue. Emerging economies, such as India, Bangladesh, and ASEAN nations, are increasingly embracing wireless connectivity across various enterprise scenarios.
The global market is undergoing a major transformation with a new generation of software-based network technologies, enabling new services & new business models that are less focused on large-scale infrastructure. Service providers are placing an ever-growing emphasis on their need for greater agility, enabling their client’s adoption of cloud services & IoT. For instance, in December 2020, Colt Technology Services launched the SD-WAN 2.0. The service is focused on dynamic enterprise requirements and evolution of the market for managed WAN services. This launch helped the company to strengthen its portfolio and provide extensive WAN services to its customers globally.
The managed network services market has also witnessed several strategic alliances between key players to launch new products with added functionalities and to maintain revenue share & profitability.
Some of the key players operating in the market are AT&T Inc., BT Group Plc, CenturyLink (Lumen), China Telecommunication Corporation Ltd., Cisco Systems, Inc., Colt Technology, Services Group Ltd., DXC Technology Company, Global Cloud Xchange, GTT Communications, Inc., Huawei Technologies Co., Ltd., IBM Corporation, Masergy Communications, Inc., NTT Ltd., Oracle Corporation, Orange SA, PCCW Limited, Singapore Telecommunications Limited, Tata Communications Ltd., Telefonica, S.A., Telia Company AB, Telstra Corporation Ltd., T-System, Inc., Verizon, Inc., and Vodafone Group Plc.
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Market, By Type
Market, By Organization
Market, By Application
The above information has been provided for the following regions and countries: