Authorized Car Service Center Market Size By Auto Body Workshops (OEM Authorized Workshops, Organized Multi-brand Service Providers), By Service (Engine, Transmission, Brakes, Suspension, Electrical, Tires, Body, Belts & Accessories), By Vehicle Age (Less than 3 years, More than 3 years) Industry Analysis Report, Regional Outlook, Growth Potential, Competitive Market Share & Forecast, 2019 – 2025

Industry Trends

Authorized Car Service Center Market size valued at USD 200 billion in 2018 and is estimated to exhibit over 4% CAGR between 2019 and 2025.
 

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Authorized car service centers are manufacturers’ brand outlets or independent service centers, who perform a variety of repair & maintenance operations for an automobile brand. These service centers are gaining traction among vehicle owners due to the rising concerns about counterfeit spare parts and the growing implementation of advanced fuel systems, ignition, and in-car entertainment systems, compelling them to opt for authorized car repair.
 

The authorized car service center market demand is attributed to the growing number of passenger cars globally due to large-scale investments and the rising preferences of customers to opt for authorized car service centers for refurbishing and servicing their vehicles. According to the European Automobile Manufacturers Association (ACEA), in September 2019, the demand for passenger cars in the European Union (EU) surged by 14.5% and reached 1.2 million units in total. The global automobile manufacturers, including Toyota, Ford, Maruti, Hyundai, and General Motors, are opening new manufacturing facilities to expand their market share, contributing toward the authorized car service center industry growth. For instance, in March 2019, Toyota planned to invest USD 13 billion in its U.S. operations through 2021. Also, the growing popularity of innovative technologies in smart cars including Internet of Things (IoT) and Advanced Driver Assistance Systems (ADAS) has compelled car garages to upgrade their existing systems for car servicing, fueling the market growth.  
 

Diverse automotive landscape fueling the need for multi-brand car service outlets

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The organized multi-brand service providers segment in authorized car service center market will grow at a CAGR of above 4% over the forecast timeline due to the rising needs in the automobile industry to provide repair & maintenance services for multi-brand cars. As a part of the strategic growth and to improve business profitability, the organized multi-brand service providers including Mahindra, MyTVS, and Bosch are also offering economical car services to expand the customer base. These service providers work closely with their franchisees, ensuring that their technicians are well trained to deliver exceptional car service across several brands and diagnostic tools, adhering to high quality standards.
 

Car body servicing market in Europe gaining more traction

The Europe car body repair industry held a dominant authorized car service center market share in 2018 and is expected to maintain its position by 2025 owing to rising incidents of vehicle collision. According to the Federal Statistical Office of Germany, in 2018, 3,275 people were killed in road accidents in Germany. The increasing number of road fatalities augments the adoption of complete collision repair & restoration services for vehicles. Organized & unorganized car repair service providers offer body repair services, including car dent repair, bumper repair, and painting services for vehicles in cases of damage. With the rising vehicle sales and the aging of vehicles, the demand for car body services is expected to accelerate over the forecast timeline.
 

Rising customer preference for unorganized repair shops in India

Owners of passenger vehicles aged more than three years in India prefer unorganized or independent repair shops that provide quick & reliable services at low costs. High traffic congestion, poor roadways, and frequent accidents have also surged the demand for car repair and services in the country. According to the March 2019 data published by the Maharashtra State Road Transportation (India)s, Mumbai is the world’s most car-congested city with 65% additional wear & tear on vehicles due to extra travel requirements. As the auto industry is growing, new small independent players are entering the market, offering high-quality services at minimum costs and minimizing customer’s operational expenses. For routine & basic services such as oil and filter change, the vehicle owners prefer going to small garages which provide low cost services for multi-brand vehicles.
 

Sale of passenger cars spurring the demand for repair & maintenance services

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The North America authorized car service center market is expected to witness a rapid growth over the forecast timeline due to the rising number of passenger cars owing to the presence of several leading domestic and global car manufacturers, including Tesla, Ford, General Motors, Hyundai, Honda, and Nissan.  According to the OICA, the U.S. witnessed around 5,303,580 units of new PC registrations. Stringent government regulations to regulate car emissions are also compelling vehicle owners to regularize servicing & maintenance of their cars, fueling the authorized car service center industry growth.
 

Geographic expansion and low-cost offerings to stay competitive

The companies present in the authorized car service center market are focusing on expanding their regional presence and offering low-cost repairing services to gain a competitive edge over competitors. For instance, in August 2019, Maruti Suzuki introduced a new doorstep repair service program, Service on Wheels in India under which it will offer paid & free services, including oil changing, filter cleaning, and underbody inspection. This will also enable the company to expand a strong network of over 3,600 workshops across 1,800 cities and towns. In January 2017, Bosch opened a new car service center in Bengaluru (India) to deliver high-quality services for multi-brand cars. Through its new service center, the company provides a comprehensive range of services, including brake service, routine maintenance, AC diagnostics, wheel balancing, car wash, and tire balancing.
 

Some of the key players operating in the authorized car service market are Automovill Technologies Pvt. Ltd., 3M, BMW, Carmozo, Carnation, Carxpert Garage, Carz Care, Castrol, Groupe Renault, Honda Motor Co., Ltd, Hyundai Motor Company, Lansdowne Automobile, Mahindra First Choice Services (MFCS), Meineke Car Care Centers, LLC, Midas International LLC, Mobil1 Car Care, Mobivia Groupe, Robert Bosch GmbH, Suzuki Motor Corporation, Tilden International Inc., Toyota Motor Corporation, TVS Automobile Solutions Private Limited, and Volkswagen AG.
 

The authorized car service center market research report includes in-depth coverage of the industry, with estimates & forecast in terms of revenue in USD from 2014 to 2025, for the following segments:

By Auto Body Workshop

• OEM Authorized Workshops
• Organized Multibrand Service Providers

By Service

• Engine
• Transmission
• Brakes
• Suspension
• Electrical
• Body
• Tire
• Belts & Accessories

By Vehicle Age

• Less than 3 years
• More than 3 years

The above information has been provided for the following regions and countries:

• North America
  • U.S.
  • Canada
• Europe
  • UK
  • Germany
  • France
  • Spain
  • Italy
  • Russia
  • Bulgaria
  • Croatia
  • Czech Republic
  • Hungary
  • Lithuania
  • Poland
  • Romania
  • Serbia
  • Slovakia
  • Slovenia
• APAC
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Pakistan
• LATAM
  • Brazil
  • Mexico
  • Argentina
• MEA
  • South Africa
  • Saudi Arabia
  • UAE
  • Qatar
  • Egypt
  • Iraq
  • Lebanon
  • Jordan