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Unified Communications & Collaboration (UCC) Market Share

  • Report ID: GMI402
  • Published Date: Jan 2022
  • Report Format: PDF

Unified Communications & Collaboration Market Share

Some of the key players operating in the UCC market are

  • 8x8 Inc
  • Alcatel Lucent Enterprise (Nokia Networks)
  • Avaya Inc. (Avaya Holdings Corporation)
  • BT Group
  • Cisco Systems Inc.
  • Genesys (Permira)
  • Google LLC
  • Huawei Technologies Co., Ltd.
  • Microsoft Corporation
  • Mitel Networks Corporation
  • NEC Corporation
  • Nextiva (UnitedWeb)
  • Orange Business Services (Orange)
  • RingCentral Inc.
  • Star2Star Communications
  • Verizon Communications
  • Vonage (Vonage Holdings Corp.)
  • Unify (Atos SE)
  • West Corporation
  • Windstream Holdings, Inc.
  • Zoom Video Communications, Inc.

The global industry is nearing consolidation as various key players, such as Microsoft, Cisco, Mitel, and IBM, are aggressively extending their presence by acquiring other players and diversifying their line of UCC solutions. Prominent industry participants are placing an ever-growing emphasis on delivering customer-specific UCC solutions, catering to the dynamic communication requirements of enterprises, especially during the peak of remote working amid the ongoing pandemic. The market for UCC also observed several strategic alliances between companies to launch new products with added functionalities, maintaining the revenue share & profitability.

Authors: Preeti Wadhwani

Frequently Asked Questions (FAQ) :

Unified communications & collaboration (UCC) market size surpassed USD 45 billion in 2021 and is set to record a CAGR of 10% between 2022 and 2028, says this GMI report.

In the U.S., the telephony UCC segment is expected to register over USD 9 billion up to 2028 owing to the extensive deployment of the technology on account of multiple features.

In the UK market, IP phones is slated to account for about 55% of the revenue share through 2028 driven by the reduced cost of establishing the required IT infrastructure.

Europe unified communications & collaboration (UCC) industry size is estimated to register a CAGR of 10% by 2028 propelled by a spike in remote working instances and increased affinity toward BYOD.

Unified Communications & Collaboration (UCC) Market Scope

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Premium Report Details

  • Base Year: 2021
  • Companies covered: 21
  • Tables & Figures: 446
  • Countries covered: 19
  • Pages: 300
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