North America Pet Boarding Services Market Size & Share 2026-2035

North America Pet Boarding Services Market Size

The North America pet boarding services market was estimated at USD 6.4 billion in 2025. The market is expected to grow from USD 6.9 billion in 2026 to USD 11.9 billion in 2035, at a CAGR of 6.2% according to the latest report published by Global Market Insights Inc.

Consumer spending on professional pet care services in North America has been driven primarily by the progressive humanization of companion animals a cultural shift in which pet owners increasingly treat their animals as full household members and invest accordingly in premium care experiences. Pet boarding, once regarded as a utilitarian service procured during travel, has evolved into a multi-format lifestyle category encompassing luxury resort-style accommodations, structured daycare programs, in-home peer-to-peer hosting, and specialized veterinary boarding. According to the American Pet Products Association (APPA), total U.S. pet industry expenditures reached USD 158 billion in 2025, with the broad "Other Services" category encompassing boarding, grooming, insurance, training, and pet walking reaching USD 14.3 billion in the same year.^{[1]American Pet Products Association (APPA). "U.S. Pet Industry Expenditures 2022–2026." Industry Trends & Stats. americanpetproducts.org.}

The APPA's 2025 National Pet Owners Survey (NPOS) documented approximately 95 million U.S. pet-owning households, including an estimated 71 million dog-owning households and 53 million cat-owning households, representing one of the highest absolute concentrations of companion animal ownership globally.^{[2]American Pet Products Association (APPA). "National Pet Owners Survey (NPOS) 2025." APPA Research Insights. americanpetproducts.org.} In Canada, Agriculture Canada's 2024 assessment documented approximately 12.23 million dog- and cat-owning households, with a national dog population of approximately 8.28 million and a cat population of approximately 8.90 million.^{[3]Agriculture Canada. "Sector Trend Analysis – Pet Food Trends in Canada, 2024." Government of Canada, Agriculture and Agri-Food Canada. agriculture.canada.ca.}

Canada constitutes the second-largest contributing market within the North America region. Agriculture Canada's 2024 assessment documented approximately 12.23 million Canadian dog- and cat-owning households, with a national dog population of approximately 8.28 million and a cat population of approximately 8.9 million. Industry survey data from the Canadian Animal Health Institute indicate that approximately 60% of Canadian households own at least one dog or cat, underlining the breadth of the addressable pet care consumer base across the country.^[4] While per-capita boarding expenditure in Canada remains below the U.S. level reflecting purchasing power differentials and a comparatively less developed premium boarding infrastructure the market benefits from continued pet population growth, increasing consumer exposure to U.S.-origin franchise models, and progressive premiumization of service expectations across urban centres.

North America Pet Boarding Services Market Trends

The North America pet boarding services industry is undergoing significant structural transformation, driven by evolving consumer preferences toward premium care experiences, accelerating digital booking technology adoption, and the progressive humanization of companion animals across urban and suburban demographics throughout the United States and Canada.

• Consumer preference for premium and experiential boarding formats is a defining trend reshaping competitive dynamics across the market. Pet owners increasingly seek arrangements that replicate home comforts, provide individualized attention, and offer structured enrichment programming with real-time owner communication through live webcam feeds and digital updates. This demand for elevated quality has driven sustained investment by franchise operators in luxury facility upgrades, certified care staff training, and tiered service packages enabling operators to capture higher average revenue per booking and improve customer retention rates across all service formats.
• The rapid expansion of technology-enabled booking platforms has fundamentally altered service discovery and delivery in the North America pet boarding market. Online marketplaces, mobile applications, and facility booking portals have progressively displaced traditional telephone and walk-in reservation channels, particularly for in-home sitting, peer-to-peer boarding, and daycare services. Platform operators have demonstrated the ability to aggregate fragmented supply from independent providers, standardize quality through review mechanisms, and expand geographic addressability broadening the total market beyond the historical limitations of brick-and-mortar distribution networks.
• The growth of the daycare sub-segment has accelerated following the normalization of return-to-office work arrangements across North America, reinstating the recurring daily care need for dogs whose owners commute to work. Daycare services characterized by structured supervised group play, behavioral enrichment activities, and webcam access offer operators a more stable recurring revenue stream than the episodic demand of overnight boarding. Leading franchise operators have invested substantially in daycare capacity expansion to capture this structural demand tailwind, with the segment growing faster than the overall market throughout the study period.
• The emergence of specialized boarding formats for historically underserved pet categories particularly dedicated cat luxury hotel concepts, in-home small animal boarding, and veterinary-integrated boarding for medically complex animals is expanding the North America market beyond its traditional canine-dominated focus. Dedicated feline establishments offer species-appropriate, low-stress environments with certified feline care protocols, addressing a longstanding gap for the tens of millions of North American cat-owning households. This specialization trend extends the total addressable market and creates new revenue pools for operators capable of delivering credibly differentiated, species-specific care experiences.
• The increasing integration of wellness and ancillary service offerings including grooming, training, behavioral assessment, and health monitoring into the boarding service ecosystem is expanding average per-stay revenue and visiting frequency across the North America market. Multi-service facility operators that bundle boarding with complementary services achieve higher customer lifetime value and improved facility utilization rates. The growing adoption of smart collar biosensors, AI-assisted behavioral monitoring tools, and automated health reporting within premium facilities is further deepening the wellness integration trend and creating new premium service tiers commanding above-average pricing.

North America Pet Boarding Services Market Analysis

Based on service type, the North America pet boarding services market is divided into overnight/traditional boarding, daycare services, in-home pet sitting, in-home boarding, veterinary/medical boarding. In 2025, overnight/traditional boarding held the major market share, generating a revenue of USD 2.9 billion.

• Overnight/traditional boarding continues to serve as the foundational revenue category in the North America pet boarding market, anchored by the essential care needs of the large and geographically diverse pet-owning population across the U.S. and Canada. The segment encompasses a broad spectrum of facility-based formats from standard shared-kennel arrangements to premium individual suite-based resort-style establishments and franchise chains collectively addressing the full range of pet owner demographics and willingness-to-pay profiles. The essential nature of overnight boarding for pet owners traveling overnight or for extended periods provides structural demand stability that is relatively resilient across economic cycles. Camp Bow Wow, one of North America's most geographically distributed boarding and daycare franchise networks, reported system-wide revenue of approximately USD 198 million in 2022, reflecting the commercial scale achievable by leading operators in this segment.^{[5]Propelled Brands (Camp Bow Wow). "Franchise Disclosure Document – System-Wide Revenue Disclosure, 2022." Propelled Brands. campbowwow.com.}
• The segment has undergone significant qualitative evolution over the study period, with the proportion of revenue attributable to luxury and premium service formats individual climate-controlled suites, round-the-clock supervision, structured enrichment, webcam monitoring, and personalized owner communication growing meaningfully as operators respond to consumer premiumization trends. Leading franchise networks have invested substantially in facility standard upgrades and certified care staff training to differentiate their offerings and capture growing demand for transparent, high-quality overnight care experiences. Independent boutique operators have similarly differentiated on personalized service and breed-specific expertise to compete effectively on quality grounds in what remains a highly fragmented local and regional market. Dogtopia Enterprises, North America's largest dog daycare franchise by unit count, reported system-wide revenue of approximately USD 290 million with approximately 12% year-over-year growth in 2024 as the network approached 300 active locations.^{[6]Dogtopia Enterprises. "Dogtopia Celebrates Year of Innovation, New Technology and Strengthened Leadership – 12% System-Wide Revenue Growth in 2024." PR Newswire. prnewswire.com.}

Based on pet type, the pet boarding services market is segmented into dogs, cats, small animals & mammals, birds and exotic pets & others. The dogs segment held the largest share, accounting for 71.7% of the North America pet boarding services market in 2025.

• Dogs account for the dominant share of North America pet boarding market revenue, reflecting both the size of the dog-owning population approximately 71 million dog-owning U.S. households as of 2025 and approximately 8.28 million dogs in Canada and the significantly higher frequency and cost of boarding events per dog relative to other companion animal species. The breadth of dog-specific boarding formats available across the North America market, spanning economical shared-run independent kennels through ultra-premium individualized suite accommodations at franchise resort establishments, supports revenue leadership across all price segments and geographies. The high degree of emotional attachment and practical care obligations characterizing dog ownership in North America ensures that professional boarding remains an essential service with above-average utilization rates among dual-income, urban, and suburban households where informal care networks may be less available.
• The segment benefits from ongoing geographic expansion by leading franchise networks into suburban and secondary metropolitan markets, combined with the growth of digital platform operators offering peer-to-peer dog boarding and sitting options that extend addressability to consumers without convenient proximity to traditional boarding facilities. The dog boarding segment is expected to retain its share leadership over the forecast period, though its proportional share of total boarding revenue will moderate modestly as cat and exotic pet segments capture growing proportions of market growth driven by the development of specialized care concepts.

Based on booking method, the North America pet boarding services market is segmented into online booking and offline/walk-in booking. In 2025, offline/walk-in booking segment held the largest market share, generating a revenue of USD 4.2 billion.

• Offline booking channels encompassing direct telephone reservations, walk-in facility bookings, and repeat-client arrangements managed through personal caregiver relationships retained majority market share in 2025, reflecting the continued importance of established facility relationships and the demographic profile of a significant portion of traditional boarding customers who exhibit higher preference for telephone and in-person interactions. The offline channel is particularly dominant in veterinary boarding, where client relationships are managed directly through veterinary practice communications, and in traditional overnight boarding at established facilities where long-standing repeat customers maintain standing reservation arrangements. Traditional brick-and-mortar boarding facilities that account for the majority of overnight and daycare segment revenue continue to derive a significant proportion of their bookings through direct channels, including referral-based customer acquisition within local community networks
• The offline channel will remain relevant for facility-based operators whose customer relationships are built on long-standing personal trust and localized community engagement. However, offline booking's share of total North America market revenue is projected to decline progressively over the forecast period as digital adoption accelerates across all operator types, consumer demographics, and geographic markets throughout the region.
• Online booking is the fastest-growing booking method, with a projected CAGR of xx% over the forecast period the highest growth rate of any single segment dimension in the North America market. Technology-enabled platforms connecting pet owners with independent care providers have been the primary growth catalyst: Rover, operating as the continent's largest online pet care marketplace, reported total annual revenue of approximately USD 231 million in fiscal year 2023.^{[7]Rover Group, Inc. (A Place for Rover, Inc.). "SEC EDGAR Filings – Form 10-K, Fiscal Year Ended December 31, 2023." U.S. Securities and Exchange Commission. sec.gov.}

U.S. Pet Boarding Services Market

In 2025, the U.S. dominated the North America pet boarding services market, accounting for around 82.1% and generating around USD 5.3 billion revenue in the same year.

• The United States is the dominant and largest pet boarding services market in North America, supported by one of the world's highest per-capita concentrations of companion animal ownership, a mature and geographically distributed boarding service infrastructure, and a deeply embedded culture of professional pet care across urban and suburban demographics. The APPA reported total U.S. pet industry expenditures of USD 158 billion in 2025 the highest figure globally with the "Other Services" category reaching USD 14.3 billion.
• The 2025 NPOS documented approximately 95 million U.S. pet-owning households, including 71 million dog-owning and 53 million cat-owning households, reflecting a material increase from 86.9 million in the prior survey cycle. This continued expansion of the pet-owning base, combined with rising per-household service expenditure driven by premiumization trends, provides a durable and growing revenue foundation for U.S. boarding operators across all service formats and price tiers.

North America Pet Boarding Services Market Share

Dogtopia Enterprises is leading with 5% market share. Dogtopia Enterprises, Camp Bow Wow, Rover.com (A Place for Rover, Inc.), VCA Animal Hospitals, and PetSuites of America collectively hold around 20%, indicating a moderately concentrated competitive structure. These prominent players are proactively involved in strategic endeavors, such as mergers & acquisitions, facility expansions, and technology collaborations, to expand their product portfolios, extend their reach to a broad customer base, and strengthen their market position.

Camp Bow Wow operating under Propelled Brands, is one of North America's most established and geographically extensive dog boarding and daycare franchise networks, with a standardized camp-themed model integrating overnight boarding, structured daycare, and grooming across hundreds of U.S. and Canadian locations. The company differentiates through its certified camp counsellor staffing model, webcam monitoring transparency, and a well-developed franchise support infrastructure that enables consistent service delivery standards. Camp Bow Wow's established national presence and post-pandemic revenue recovery reflect the sustained consumer demand for organized, multi-service boarding and daycare facilities within the North America market.

Rover.com operates as the leading online marketplace for pet care services in North America, connecting pet owners with a broad independent network of caregivers offering boarding, in-home sitting, dog walking, drop-in visits, and grooming through a digitally intermediated platform. The commercial scale achievable by platform-based operators and its structurally distinct competitive position relative to facility-based boarding chains within the regional market.

North America Pet Boarding Services Market Companies

Major players operating in the North America pet boarding services industry are:

• Global players
  • Camp Bow Wow
  • Dogtopia Enterprises
  • Rover.com
  • Wag! Group Inc.
  • PetSuites of America
  • VCA Animal Hospitals
  • Pet Paradise
• Regional players
  • K9 Resorts Luxury Pet Hotel
  • Wag Hotels
  • Hounds Town USA
  • All American Pet Resorts
  • Paradise 4 Paws
  • Best Friends Pet Care
  • Central Bark
• Emerging players
  • Digs Dog Care
  • Camp Run-A-Mutt
  • Jet Pet Resort
  • Pawmenities
  • Soulmutts Toronto Ltd.
  • DOG. Hotel & Daycare
  • Catopia Luxury Hotel

Wag! Group Inc. is a publicly listed pet care platform company that connects pet owners with independent service providers across dog walking, boarding, training, and wellness services through its mobile application and digital marketplace. The company has subsequently pursued a growth strategy focused on platform diversification into adjacent pet health and insurance verticals, broadening its service offering to position itself as a comprehensive digital companion for pet owners across the North America market.

K9 Resorts Luxury Pet Hotel operates a premium franchise concept within the North America dog boarding market, offering individual climate-controlled suites, structured enrichment programming, live webcam monitoring for pet owners, and spa-quality amenities including hydrotherapy, grooming, and behavioural assessment services. The brand targets the upper end of the pet boarding market, positioning its facilities as luxury hospitality experiences for canine guests and appealing to pet owners who prioritize individualized, resort-quality care over standard kennel alternatives across U.S. suburban and metropolitan markets.

North America Pet Boarding Services Industry News

• In March 2026, VCA Animal Hospitals expanded its infrastructure footprint through acquisition of a new animal hospital property in Michigan, reinforcing its integrated veterinary and pet care service network.
• In July 2025, K9 Resorts Luxury Pet Hotel entered a joint venture with Luxury Pet Hotel Investments to co-own and manage corporate locations, enhancing operational efficiency and accelerating premium resort expansion.
• In July 2025, Wag Hotels continued enhancing its service offering with resort-style boarding features such as 24/7 staffing, webcam-enabled pet monitoring, and enrichment-focused daycare programs to strengthen premium positioning.
• In 2024, Dogtopia Enterprises continued its accelerated franchise expansion trajectory, approaching 300 active locations across its North American network and reporting approximately 12% year-over-year system-wide revenue growth, reinforcing its position as the continent's largest dog daycare franchise.
• In 2024, K9 Resorts Luxury Pet Hotel continued its franchise expansion across U.S. suburban markets, extending its premium boarding and daycare concept to additional metropolitan areas and reflecting the sustained growth of luxury boarding formats within the North America market.