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The managed services market from the BFSI segment accounted for 18% of revenue share in 2022. Across the banking sector, managed services are outsourced in a hybrid deployment with remote resource management and staff augmentation. Besides, the increasing strategic collaboration among regional banking organizations and global companies such as AT&T, ATOS, IBM, NTT, etc., offering dedicated managed security, service desk management, and security services will increase the market value. For instance, in September 2021, IBM announced a new agreement with CaixaBank and launched a new IBM Cloud Multizone Region (MZR) in Spain.
Regarding the service, the managed network segment is predicted to garner more than 9% revenue share by 2032. A significant upsurge in network security breaches, rapid technological advancements, and increasing customer requirements are some of the prominent factors driving the market size. The deployment of managed network services and tools across enterprises helps ensure the complete optimization of business operations. Besides, the involvement of lower operational, maintenance, service, software, infrastructure, and hardware costs may further escalate the market demand.
Based on organization size, the managed services market share from large enterprise segment is projected to expand at 10% CAGR through 2032. The deployment of hybrid collaboration software solutions across large enterprises provides a supportive environment to a plurality of employees, raising the demand for collaboration-managed services. Besides, these services efficiently cover the essential IT requirements of a business while eliminating or minimizing the scope of vulnerabilities.
Geographically, the North America managed services industry dominated around USD 60 billion revenue in 2022, credited to the proliferation of cloud computing platforms and the increasing smartphone penetration. Besides, the rising investments in the 5G and high-speed internet technologies will further drive optimistic growth outcomes for the regional industry. For instance, as per the experts it is expected that by the end of 2025, 5G forecast will account for almost two-thirds of mobile connections, equivalent to nearly 270 million connections.