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Collaboration Software Market size exceeded USD 9 billion in 2019 and is estimated to grow at over 14% CAGR from 2020 to 2026. Increasing Bring Your Own Device (BOYD) trend across enterprises is likely to fuel the industry growth. The BOYD trend is allowing employees to access different enterprise resources remotely.
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Moreover, the rising broadband penetration is also driving the market demand. The outbreak of COVID-19 epidemics has resulted in growing demand for collaboration solutions.
Report Coverage | Details |
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Base Year: | 2019 |
Market Size in 2019: | USD 9 Billion (2019) |
Forecast Period: | 2020 to 2026 |
Forecast Period 2020 to 2026 CAGR: | 14% |
2026 Value Projection: | USD 30 Billion (2026) |
Historical Data for: | 2015 to 2019 |
No. of Pages: | 270 |
Tables, Charts & Figures: | 438 |
Segments covered: | Component, Deployment Model, Organization Size, Application and Region |
Growth Drivers: |
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Pitfalls & Challenges: |
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In China, the conferencing solution captured around 40% of the collaboration software market share impelled by increasing demand for video meetings across international businesses. The conferencing solutions can be successfully implemented as per the requirement and convenience of employees and stakeholders participating in them.
However, the addition of advanced technologies, such as Artificial Intelligence (AI) and machine learning, has brought several advantages to web and video conferencing depending on call requirements. Several collaboration software solution providers are integrating these technologies to propel the co-ordination of their solutions to support various industry verticals. Conferencing solution providers cater to technologies to ease communication among businesses with customers and personnel, which are either free of cost or on subscription basis to access services
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In Germany, the on-premise deployment model dominated with nearly 50% of the collaboration software market share in 2019 on account of its capability to offer complete software service control to enterprises. The enterprises are completely responsible for maintenance and use of products & services once the license copy of the product is provided at the time of deployment by the vendor. The benefit experienced by players after deploying on-premise model include accessibility to equipment by enterprises anytime for troubleshooting while managing disaster recovery.
The SMEs segment in South Africa is projected to witness more than 15% growth rate during through 2026 owing to growing digitalization. The emergence of virtual business is enabling SMEs to deploy collaboration software to improve communication across enterprises. The increasing need to reduce the operating expenses for managing large office spaces is also spurring the demand for collaboration software across SMEs.
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The IT & telecom sector in Canada accounted for about 25% of the market share in 2019. Growing need to utilize collaboration, unified messaging, and conferencing techniques & tools to establish a secure and reliable means of communication to make strategic decisions for improving productivity and efficiency of businesses is augmenting the market growth. The rising demand of effective internal and external communication is influencing the industry revenue. These solutions are encouraging teamwork in an enterprise across the IT & telecom industry by providing a virtual workspace to accelerate business growth.
Asia Pacific collaboration software market size is poised to register above 20% gains through 2026 led by rising demand for improving enterprise communication infrastructure and supportive government initiatives for transforming ICT infrastructure in the region. The outbreak of COVID-19 epidemic in major developing countries, such as China, India, and Japan, is accelerating the market statistics. However, the increasing adoption of cloud computing services is also fostering the regional market outlook.
The key market participants include AT&T Inc., Atlassian Corporation Plc, AudioCodes Ltd., Avaya Inc., Blackboard Inc., BOX, Inc., Cisco Systems Inc., Citrix Systems Inc., Google LLC, IBM Corporation, LogMeIn, Inc., Micro Focus International plc, Microsoft Corporation, OpenText Corporation, Oracle Corporation, Polycom, Inc., Slack Technologies, Inc., SMART Technologies, TeamViewer GmbH, Zoho Corporation Private Limited, and Zoom Video Communications, Inc.
Companies are emphasizing on upgrading their products to enhance the capabilities of their collaboration software solutions and gain a competitive advantage over other market players.
Market, By Component
Market, By Deployment Model
Market, By Organization Size
Market, By Application
The above information has been provided for the following regions and countries: