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Frontline Workers Training Market Trends

  • Report ID: GMI7339
  • Published Date: Nov 2023
  • Report Format: PDF

Frontline Workers Training Market Trends

Digitalization and e-learning in the frontline workers training industry are emerging trends representing a shift toward leveraging digital platforms and online learning solutions. These trends enable training programs to be delivered remotely, offering greater flexibility in scheduling and access to educational materials. It provides a cost-effective way to reach a widespread workforce, especially for essential industries, offering varied learning formats such as videos, interactive modules, and self-paced courses. This adaptation enhances accessibility, making learning more convenient and adaptable to different learning styles & work schedules.

For instance, in February 2023, Pernod Ricard Global Travel Retail (PR GTR) introduced UP&UP, a digital training app, enabling employees and front-line staff to broaden their understanding of the brand & product portfolio, fostering enhanced knowledge and expertise.

The adoption of Virtual Reality (VR) and Augmented Reality (AR) in frontline workers training is a growing trend revolutionizing training methodology. These technologies simulate real-life scenarios, providing immersive, hands-on experiences. VR replicates lifelike environments, allowing workers to practice tasks in a safe, controlled space. AR overlays digital information onto the physical world, enhancing learning by providing real-time guidance. This trend significantly improves engagement, knowledge retention, and skill development by offering practical, interactive & realistic training experiences for frontline workers.

Authors: Preeti Wadhwani

Frequently Asked Questions (FAQ) :

The market size of frontline workers training reached USD 19.1 billion in revenue in 2022 and is poised to expand at over 14.5% CAGR from 2023 to 2032, led by the rising investments in online training platforms.

Online frontline workers training segment held around 45% of the market share in 2022, due to the easy adaptability and accessibility of online training.

North America accounted for more than 30% of the market share in 2022, attributed to the technological advancements and the robust corporate landscape.

Some of the leading frontline workers training firms are PTC, Microsoft Corporation, Google LLC, Adobe Inc., Intertek Alchemy, Cornerstone OnDemand Skillsoft, Axonify, and Frontline data solution.

Frontline Workers Training Market Scope

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Premium Report Details

  • Base Year: 2022
  • Companies covered: 15
  • Tables & Figures: 330
  • Countries covered: 19
  • Pages: 230
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