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Based on mode of training, the online training segment accounted for 45% market share in 2022, due to its adaptability and accessibility. Factors including technological advancements, increased internet penetration, and the demand for remote learning contribute to this expansion. Online platforms offer flexible, self-paced courses and a variety of content formats, catering to the diverse needs of frontline workers across various industries. This expected growth aligns with the industry's shift toward cost-effective, convenient, and scalable training solutions.
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Based on organization size, the large organization segment held over 60% of the frontline workers training market share in 2022, due to its substantial workforce & focus on employee development. Large corporations prioritize skill enhancement and compliance training for their frontline workers, investing in tailored, comprehensive programs. Their significant budgets allow for the implementation of advanced training technologies and methodologies. For instance, in May 2023, Marco’s Pizza unveiled an education program for front-line employees. Sixteen Marco’s Pizza franchise supervisors were part of a pilot leadership certificate program in partnership with Bellevue University. The program aims to enhance people and business leadership skills among front-line employees across various markets.
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North America frontline workers training market recorded more than 30% of the revenue share in 2022, attributed to technological advancements and a robust corporate landscape. With a focus on compliance, safety regulations & skill development, organizations in the region invest significantly in tailored training programs. Moreover, the growing emphasis on employee well-being and the adoption of innovative training methodologies across various industries position North America as a key market for frontline worker skill development and training solutions.