Contact Center Software Market Size By Component (Software [Automatic Call Distribution {ACD}, Dialer, Call Recording, Computer Telephony Integration {CTI}, Workforce Optimization, Customer Collaboration, Reporting & Analytics, Interactive Voice Response {IVR}, Intelligent Virtual Assistant {IVA}], Service [Integration and Deployment, Training and Consulting, Support and Maintenance, Managed Service]), By Deployment Model (On-Premise, Cloud), By Application (BFSI, Consumer Goods & Retail, Government, Healthcare, IT & Telecom, Travel and Hospitality), Industry Analysis Report, Regional Outlook, Growth Potential, Competitive Market Share & Forecast, 2018 - 2024

Published Date: Oct 2018  |  Report ID: GMI2972  |  Authors: Ankita Bhutani, Preeti Wadhwani

Report Format: PDF   |   Pages: 220   |   Base Year: 2017




Industry Coverage

Contact Center Software Market

Premium Report Details

  • Published Date: Oct 2018
  • Pages: 220
  • Tables: 366
  • Charts / Figures: 31
  • Companies covered: 23
  • Countries covered: 22

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