Telecommunication Relay Service (TRS) Market Analysis

Telecommunication Relay Service Market Analysis

The captioned telephone service segment is anticipated to capture over 20% of the market share by 2032. The segment growth is attributable to the growing need for captioned telephone services as they have a built-in screen that displays text captions for all the voice communication being made from the other end.
 

The IP relay segment attained more than 55% of the telecommunication relay service market share in 2022 and is set to grow substantially in the coming years as a result of the burgeoning penetration of IP connections and mobile devices. The advanced capabilities and benefits of IP relays, including availability, convenience, quality, and so on, are spurring the service providers’ emphasis on IP relay services, augmenting segment revenues.
 

The personal end-use segment is slated to expand at nearly 10% CAGR between 2023 and 2032. An upsurge in TRS traffic and enterprise-wide emphasis on catering to the extensive demand for telecommunication relay services is driving the market growth. Furthermore, widespread utilization of mobile devices by deaf and hearing-impaired individuals is primed to further boost the demand for personal TRS services.
 

The telecommunication relay service market size in Latin America is poised to be worth over USD 1 billion by 2032. The cumulative smartphone penetration, coupled with surging efforts to extend effective communication mediums to the deaf community, is driving the reginal industry statistics.