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The trend toward contactless payments in the electronic toll collection industry is driven by a growing preference for convenient & hygienic payment methods. RFID, QR codes, and smartphone-based ETC solutions offer travelers a seamless & touch-free way to pay tolls, eliminating the need to handle cash or interact with toll booth personnel. This enhances user convenience while aligning with health & safety considerations, particularly in the wake of the COVID-19 pandemic. As a result, ETC systems incorporating contactless payment options are becoming increasingly popular, contributing to a more efficient and user-friendly tolling experience.
The trend of automated and AI-powered tolling represents a significant shift in the electronic toll collection market. Automation streamlines toll collection processes, reducing the reliance on manual labor and associated costs. AI technologies enable real-time data analysis, allowing for dynamic pricing adjustments based on traffic conditions, time of day, and vehicle types. This enhances operational efficiency and contributes to improved traffic management, reduced congestion & a more responsive tolling system, ultimately delivering a smoother and more cost-effective tolling experience for both toll operators & users.