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Conversational AI Market Share

Report ID: GMI6692
Published Date: Sep 2023
Report Format: PDF

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Conversational AI Market Share

Some of the major players operating in the conversational AI industry are:

Amazon Web Services Inc.
Google LLC
IBM Corporation
Jio Haptik Technologies Limited
Conversica Inc.
Microsoft Corporation
Oracle Corporation
FIS Global
SAP SE

These companies focus on developing conversational AI systems that can handle multiple languages and dialects, allowing providers to enter new markets and serve a more diverse customer base.

Authors: Preeti Wadhwani

Frequently Asked Questions (FAQ) :

The market size for conversational AI was valued at USD 9.9 billion in 2023 and is estimated to register a CAGR of over 21.5% between 2024 and 2032, owing to the growing adoption of AI solutions in numerous industries.

The on-premise segment held a market share of over 60% in 2023 and will continue to grow through 2032, driven by the collaborative projects to develop on-premise generative AI.

North America led the global conversational AI market with a share of over 32% in 2023 and will continue growing through 2032, backed by technological advancements and the emergence of conversational AI startups in the U.S.

Amazon Web Services Inc., Google LLC, IBM Corporation, Jio Haptik Technologies Limited, Conversica Inc., Microsoft Corporation, Oracle Corporation, FIS Global, and SAP SE.