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Airport Kiosk System Market Size

Report ID: GMI7594
Published Date: Dec 2023
Report Format: PDF

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Airport Kiosk System Market Size

Airport Kiosk System Market was valued at USD 2.2 billion in 2023 and is estimated to register a CAGR of over 9% between 2024 and 2032. An increasing focus on a customer-centric approach is propelling the industry. As airports prioritize enhanced passenger experiences, self-service kiosks offer convenience and efficiency. For instance, in November 2023, Houston Public Library introduced a self-service book kiosk, BOOKLink, at Hobby Airport. With 100+ traditional paper books and free access to numerous e-books & audiobooks, the machine offers travelers a diverse reading experience. This innovative service enhances passenger convenience, providing both physical & digital reading options for a well-rounded and accessible library experience within the airport.

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The expansion of mobile phones fuels the airport kiosk system market as airports integrate advanced self-service solutions. With the widespread use of mobile devices, these kiosks offer convenient functionalities such as mobile check-in, boarding passes, and information access. For instance, in April 2023, Alaska Airlines launched a Mobile-only Check-in System, streamlining the passenger experience. Travelers can check-in, receive boarding passes, and access essential flight information exclusively through their mobile devices. This innovation enhances efficiency and aligns with the evolving trend of digital solutions for seamless air travel experiences.

Airport Kiosk System Market Report Attributes
Report Attribute	Details
Base Year:	2023
Airport Kiosk System Market Size in 2023:	USD 2.2 Billion
Forecast Period:	2024 to 2032
Forecast Period 2024 to 2032 CAGR:	9%
2032 Value Projection:	USD 4.7 Billion
Historical Data for:	2018 to 2023
No. of Pages:	200
Tables, Charts & Figures:	213
Segments covered:	Component, Type
Growth Drivers:	Increasing demand for self-service solutions at airports Rapid growth of air travel across the globe Expanding applications of airport kiosks Strong government initiatives for enhancing customer experience
Pitfalls & Challenges:	High cost associated with airport kiosks Cybersecurity concerns

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The high costs associated with airport kiosks pose a significant challenge in the airport kiosk system industry. Procuring, installing, and maintaining these advanced self-service systems demands substantial investment. Budget constraints may hinder their widespread adoption, especially among smaller airports. Industry players are addressing this challenge through innovations in cost-effective kiosk designs and exploring scalable solutions to make these systems more accessible & attractive to a broader range of airports.

Authors: Preeti Wadhwani

Frequently Asked Questions (FAQ) :

The market size for airport kiosk system was valued at USD 2.2 billion in 2023 and is estimated to register over 9% CAGR between 2024 and 2032 owing to an increasing focus on a customer-centric approach.

The hardware segment accounted for around 60% market share in 2023 and is anticipated to grow through 2032 due to ongoing technological advancements, and the need for robust, efficient hardware components.

North America market size for airport kiosk system was around 36% in 2023 and is expected to witness growth through 2032 attributed to increased air travel, technological advancements, and a strong focus on enhancing passenger experiences.

Amadeus IT Group SA, Embross Group, Innovative Travel Solutions, KIOSK Information Systems, Marcus Pedersen Ap, Materna IPS GmbH, NCR Voyix Corporation, Olea Kiosks Inc., RTX Corporation, and SITA.