Airport Kiosk System Market Analysis

Airport Kiosk System Market Analysis

To get key market trends

  Download Free Sample

Based on component, the market is divided into hardware, software, and services. The hardware segment accounted for around 60% market share in 2023 and is anticipated to grow due to ongoing technological advancements & the need for robust, efficient hardware components. With the integration of advanced technologies including biometric authentication and touchless interfaces, there is a demand for upgraded and sophisticated hardware. Additionally, the deployment of multifunctional kiosks and the pursuit of sustainability initiatives necessitate innovative & durable hardware solutions, contributing to the expected growth in this segment.
 

Based on type, the market is categorized into check-in kiosks, automated passport control kiosks, common-use self-kiosks, bag drop kiosks, retail kiosks, and others. The check-in kiosks segment accounted for a market share of around 33% in 2023 and is poised for growth owing to the industry's commitment to enhanced passenger experiences. With a surge in air travel, airports are investing in self-check-in kiosks to reduce queues and improve efficiency. For instance, in August 2023, Da Nang International Terminal Investment and Operation Joint Stock Company (AHT) introduced self-check-in kiosks for Korean Air passengers at Da Nang International Airport. These kiosks offer a convenient and efficient way for travelers to independently check-in, reducing queues and enhancing the overall passenger experience at the airport.
 

North America is experiencing growth in the airport kiosk system market. The region held a market share of around 36% in 2023 and is expected to witness growth over the forecast period. This growth is attributed to increased air travel, technological advancements, and a strong focus on enhancing passenger experiences. The region's airports are adopting advanced kiosk solutions to streamline check-in processes, improve security measures, and offer convenient services. The demand for touchless technologies and biometric authentication aligns with the region's commitment to innovation, contributing to the anticipated expansion of the industry in North America.