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The bus rapid transit (BRT) vehicles industry is witnessing significant technological advancements in passenger experience and overall system integration. Real-time traffic intelligence, signal prioritization for BRT buses, and dynamic route alterations depending on passenger demand all help to enhance BRT operations, resulting in smoother rides and quicker travel times. Contactless ticketing systems, which use cards or mobile applications, speed up passenger boarding and minimize station stay times, thereby enhancing system efficiency.
Real-time tracking of BRT vehicles enables more efficient scheduling, deployment, and maintenance, assuring consistent service and lowering operational expenses. Mobile applications and digital displays at stations give passengers real-time arrival and departure information, which improves the predictability of waiting times and the overall travel experience. Offering internet access, news updates, or even entertainment alternatives on board may make BRT rides more pleasant and enticing to passengers. Audio announcements for visually impaired passengers, as well as specific zones for bicycles and wheelchairs, can help to make BRT systems more inclusive and accessible.
In April 2023, a new smartcard system was introduced for Dar's rapid bus transport system, which aims to expedite passenger boarding by allowing commuters to load their cards in advance through mobile money payments. This smartcard system enables passengers to swipe their cards over a scanner for quick access to BRT stations, eliminating the need to queue for paper tickets at cashiers.