Cloud POS Market Size & Share 2022 to 2028

Report ID: GMI3418
   |
Published Date: February 2022
 | 
Report Format: PDF/Excel/Dashboard/Platform

Download Free PDF

Explore our licensing options:

Immediate Delivery Available

Cloud POS Market Size

Cloud Point of Sale (POS) Market size surpassed USD 3 billion in 2021 and is projected to expand at over 20% CAGR from 2022 to 2028.
 

The surge in the utilization of online food delivery services is likely to drive the industry growth. For instance, in December 2021, Zomato Ltd. confirmed a gross merchandise value of around USD 13.5 million compared to approximately USD 10.1 million on the exact date last year. To ensure strong business growth, the market players are implementing cloud POS solutions to gain operational scalability and flexibility offered by cloud computing technology. The rising implementation of cloud POS solutions that enable to link online orders, financial transactions, and inventory efficiently will fuel the market demand.
 

Cloud Point of Sale (POS) Market

The coronavirus pandemic slightly impacted the cloud POS market in the first half of 2020, owing to the temporary closure of transportation terminals, retail stores, and restaurants. The government organizations imposed the stringent lockdown measures and social distancing regulations to reduce the overall spread of the virus. This factor is encouraging the customers to prominently use cashless modes of payments, such as digital wallets and credit cards, to avoid direct contact.
 

The change in consumer habits has accelerated the deployment of cloud POS solutions that enable fast monetary transactions across retail, restaurants, entertainment, healthcare, and hospitality sectors, thereby creating market growth opportunities.
 

Cloud POS Market Analysis

The UK cloud POS software market is poised to witness growth rate of around 18% through 2028 led by the rise in installation of modern digital solutions that enable hassle-free and paperless transactions. The hospitality sector is focusing on replacing legacy systems with advanced cloud POS solutions to ensure customer convenience. Companies in the hospitality sector are focusing on maximizing profitability while streamlining daily operations.
 

 

U.S. Cloud POS Market Size, By Organization Size

In 2021, the U.S. cloud POS market size from large enterprises valued at nearly USD 600 million and is estimated to observe 14% gains up to 2028. Introduction of new innovative solutions by companies are propelling the regional business expansion. The industry participants such as Mastercard International Incorporated, NCR Corporation, and Oracle Corporation, are investing in R&D activities to increase their portfolio and target a wide set of customers.
 

In January 2021, Mastercard International Incorporated partnered with NMI & Global Payments Inc. to introduce its live Cloud Tap on Phone with Computer Engineering Group. The software is designed for business of any size and will be hosted on Azure cloud platform. This will support the large enterprises in reducing their maintenance & development costs, while offering robust security features. The advancement in cloud POS solutions will attract more companies to integrate the cloud computing technology with the existing network.
 

 

The restaurant sector is emphasizing on the concept of cloud-based kitchens to capture a large customer base. Through this, they are expanding their market penetration across the region at a low startup cost. The growing implementation of the virtual kitchen concept will augment the requirement of cloud POS system for order and revenue management. It assists the restaurants in increasing their customer base, profitability, and gross margins. The rising focus on the development of cloud kitchen restaurants in the UAE will further enhance the industry expansion.
 

 

Asia Pacific Cloud POS Market Size, By Country

Asia Pacific cloud POS market accounted for above 20% of the revenue share in 2021. The stay-at-home regulations imposed during the pandemic further boosted the utilization of e-commerce platforms and digital payment technologies. For instance, as per the Flipkart December 2021 report, the company witnessed a 47% year-on-year customer growth from the Tier 3+ cities in this past calendar year. This indicates the shift in consumer purchase habits in fashion, electronic, books, groceries, and medicine categories. To effectively cater to the increasing demand, several stakeholders in the ecosystem, such as merchants, vendors, and service providers, are focusing on integrating the cloud POS solutions into their system.
 

Cloud POS Market Share

The major players held over 70% of the market share. The key participants operating in the cloud POS market include:

  • TouchBistro Inc
  • Kounta Holdings Pty Limited
  • Revel Systems Inc
  • Shopkeep Inc
  • Upserve Inc
  • Oracle Corporation
  • NCR Corporation
  • Celerant Technology
  • Cegid Group
  • Phorest Salon Software
  • Clover Network Inc
  • ERPLY
  • Future POS
  • Lightspeed POS Inc
  • ePOS Inc
  • Shopify
  • Square Inc
  • PAR Technology
  • Toast Inc 
  • Vend Limited.
     

This market research report on cloud POS includes in-depth coverage of the industry with estimates & forecast in terms of revenue in USD from 2018 to 2028 for the following segments:

Market, By Component

  • Software
  • Service
    • Maintenance & Support
    • Consulting & Training

Market, By Organization Size

  • SME
  • Large Enterprises

Market, By Application

  • Retail & E-Commerce
  • Restaurant
  • Hospitality
  • Transportation & Logistics
  • Entertainment & Media
  • Healthcare
  • Others

The above information has been provided for the following regions and countries:

  • North America
    • U.S.
    • Canada
  • Europe
    • UK
    • Germany
    • France
    • Italy
    • Spain
    • Benelux
  • Asia Pacific
    • China
    • India
    • Japan
    • Australia
    • Singapore
  • Latin America
    • Brazil
    • Mexico
  • MEA
    • GCC
    • South Africa
       
AuthorsPreeti Wadhwani, Aishwarya Ambekar
Cloud POS Market Scope
  • Cloud POS Market Size
  • Cloud POS Market Trends
  • Cloud POS Market Analysis
  • Cloud POS Market Share

Report Content

Chapter 1   Methodology and Scope

1.1    Scope & definitions

1.2    Methodology & forecast parameters

1.3    Region wise impact

1.3.1    North America

1.3.2    Europe

1.3.3    Asia Pacific

1.3.4    Latin America

1.3.5    MEA

1.4    Impact of COVID-19

1.4.1    North America

1.4.2    Europe

1.4.3    Asia Pacific

1.4.4    Latin America

1.4.5    MEA

1.5    Data sources

1.5.1    Secondary

1.5.2    Primary

1.6    Glossary

Chapter 2   Executive Summary

2.1    Cloud POS industry 360° synopsis, 2018 - 2028

2.1.1    Business trends

2.1.2    Component trends

2.1.3    Organization size trends

2.1.4    Application trends

2.1.5    Regional trends

Chapter 3   Cloud POS Industry Insights

3.1    Introduction

3.2    Impact of coronavirus (COVID-19) pandemic

3.2.1    Global outlook

3.2.2    Regional outlook

3.2.2.1    North America

3.2.2.2    Europe

3.2.2.3    Asia Pacific

3.2.2.4    Latin America

3.2.2.5    MEA

3.2.3    Industry value chain

3.2.3.1    Technology/cloud providers

3.2.3.2    POS manufacturers and software developers

3.2.3.3    System integrators

3.2.4    Competitive landscape

3.2.4.1    Strategy

3.2.4.2    Distribution network

3.2.4.3    Business growth

3.3    Industry ecosystem analysis

3.3.1    Technology/cloud providers

3.3.2    POS manufacturers and software developers

3.3.3    System integrators

3.3.4    VARs

3.3.5    Service providers

3.3.6    Distribution channel analysis

3.3.7    End-use landscape

3.3.8    Vendor matrix

3.4    Investment portfolio

3.5    Patent analysis

3.6    Technology & innovation landscape

3.6.1    NFC-enabled POS terminals

3.6.2    Bluetooth technology

3.6.3    Facial recognition

3.6.4    Impact of IoT and Big Data

3.6.5    Digital & mobile wallets

3.7    Regulatory landscape

3.7.1    North America

3.7.2    Europe

3.7.3    Asia Pacific

3.7.4    Latin America

3.7.5    MEA

3.8    Industry impact forces

3.8.1    Growth drivers

3.8.1.1    Demand for the cloud systems for inventory and stock management

3.8.1.2    Rise in cashless transactions in several countries

3.8.1.3    Growing demand for the cloud POS from small restaurants in the U

3.8.1.4    Inclination towards online payments in Europe

3.8.1.5    Growing demand for e-commerce transactions in Europe and Asia Pacific

3.8.1.6    Rise in food delivery services in China and India

3.8.1.7    Infrastructure development in Latin America

3.8.1.8    Flourishing retail industry vertical in the UAE

3.8.2    Industry pitfalls & challenges

3.8.2.1    Lack of reliable and advanced infrastructure

3.8.2.2    High security risks

3.9    Growth potential analysis

3.10    Porter's analysis

3.10.1    Supplier power

3.10.2    Buyer power

3.10.3    Threat of new entrants

3.10.4    Threat of substitutes

3.10.5    Internal rivalry

3.11    PESTEL analysis

Chapter 4   Competitive Landscape,

4.1    Introduction

4.2    Competitive analysis of key market players

4.2.1    Clover Network, Inc.

4.2.2    NCR Corporation

4.2.3    Pax Technology Inc.

4.2.4    Shopify Inc.

4.2.5    Vend Limited

4.3    Competitive analysis of innovative market players

4.3.1    Lightspeed POS Inc.

4.3.2    Shopkeep, Inc.

4.3.3    Square, Inc.

4.3.4    Toast, Inc.

4.4    Vendor adoption matrix

Chapter 5   Cloud POS Market, By Component

5.1    Cloud POS market share, by component, 2021 & 2028

5.2    Software

5.2.1    Market estimates and forecast, 2018 - 2028

5.3    Service

5.3.1    Market estimates and forecast, 2018 - 2028

5.3.2    Maintenance & support

5.3.2.1    Market estimates and forecast, 2018 - 2028

5.3.3    Consulting & training

5.3.3.1    Market estimates and forecast, 2018 - 2028

Chapter 6   Cloud POS Market, By Organization Size

6.1    Cloud POS market share, by organization size, 2021 & 2028

6.2    SME

6.2.1    Market estimates and forecast, 2018 - 2028

6.3    Large enterprises

6.3.1    Market estimates and forecast, 2018 - 2028

Chapter 7   Cloud POS Market, By Application

7.1    Cloud POS market share, by application, 2021 & 2028

7.2    Retail and e-commerce

7.2.1    Market estimates and forecast, 2018 - 2028

7.3    Restaurants

7.3.1    Market estimates and forecast, 2018 - 2028

7.4    Hospitality

7.4.1    Market estimates and forecast, 2018 - 2028

7.5    Transportation & logistics

7.5.1    Market estimates and forecast, 2018 - 2028

7.6    Entertainment & media

7.6.1    Market estimates and forecast, 2018 - 2028

7.7    Healthcare

7.7.1    Market estimates and forecast, 2018 - 2028

7.8    Others

7.8.1    Market estimates and forecast, 2018 - 2028

Chapter 8   Cloud POS Market, By Region

8.1    Cloud POS market share, by region, 2021 & 2028

8.2    North America

8.2.1    Market estimates and forecast, by component, 2018 - 2028

8.2.1.1    Market estimates and forecast, by service, 2018 - 2028

8.2.2    Market estimates and forecast, by organization size, 2018 - 2028

8.2.3    Market estimates and forecast, by application, 2018 - 2028

8.2.4    U.S.

8.2.4.1    Market estimates and forecast, by component, 2018 - 2028

8.2.4.1.1    Market estimates and forecast, by service, 2018 - 2028

8.2.4.2    Market estimates and forecast, by organization size, 2018 - 2028

8.2.4.3    Market estimates and forecast, by application, 2018 - 2028

8.2.5    Canada

8.2.5.1    Market estimates and forecast, by component, 2018 - 2028

8.2.5.1.1    Market estimates and forecast, by service, 2018 - 2028

8.2.5.2    Market estimates and forecast, by organization size, 2018 - 2028

8.2.5.3    Market estimates and forecast, by application, 2018 - 2028

8.3    Europe

8.3.1    Market estimates and forecast, by component, 2018 - 2028

8.3.1.1    Market estimates and forecast, by service, 2018 - 2028

8.3.2    Market estimates and forecast, by organization size, 2018 - 2028

8.3.3    Market estimates and forecast, by application, 2018 - 2028

8.3.4    UK

8.3.4.1    Market estimates and forecast, by component, 2018 - 2028

8.3.4.1.1    Market estimates and forecast, by service, 2018 - 2028

8.3.4.2    Market estimates and forecast, by organization size, 2018 - 2028

8.3.4.3    Market estimates and forecast, by application, 2018 - 2028

8.3.5    Germany

8.3.5.1    Market estimates and forecast, by component, 2018 - 2028

8.3.5.1.1    Market estimates and forecast, by service, 2018 - 2028

8.3.5.2    Market estimates and forecast, by organization size, 2018 - 2028

8.3.5.3    Market estimates and forecast, by application, 2018 - 2028

8.3.6    France

8.3.6.1    Market estimates and forecast, by component, 2018 - 2028

8.3.6.1.1    Market estimates and forecast, by service, 2018 - 2028

8.3.6.2    Market estimates and forecast, by organization size, 2018 - 2028

8.3.6.3    Market estimates and forecast, by application, 2018 - 2028

8.3.7    Italy

8.3.7.1    Market estimates and forecast, by component, 2018 - 2028

8.3.7.1.1    Market estimates and forecast, by service, 2018 - 2028

8.3.7.2    Market estimates and forecast, by organization size, 2018 - 2028

8.3.7.3    Market estimates and forecast, by application, 2018 - 2028

8.3.8    Spain

8.3.8.1    Market estimates and forecast, by component, 2018 - 2028

8.3.8.1.1    Market estimates and forecast, by service, 2018 - 2028

8.3.8.2    Market estimates and forecast, by organization size, 2018 - 2028

8.3.8.3    Market estimates and forecast, by application, 2018 - 2028

8.3.9    Benelux

8.3.9.1    Market estimates and forecast, by component, 2018 - 2028

8.3.9.1.1    Market estimates and forecast, by service, 2018 - 2028

8.3.9.2    Market estimates and forecast, by organization size, 2018 - 2028

8.3.9.3    Market estimates and forecast, by application, 2018 - 2028

8.4    Asia Pacific

8.4.1    Market estimates and forecast, by component, 2018 - 2028

8.4.1.1    Market estimates and forecast, by service, 2018 - 2028

8.4.2    Market estimates and forecast, by organization size, 2018 - 2028

8.4.3    Market estimates and forecast, by application, 2018 - 2028

8.4.4    China

8.4.4.1    Market estimates and forecast, by component, 2018 - 2028

8.4.4.1.1    Market estimates and forecast, by service, 2018 - 2028

8.4.4.2    Market estimates and forecast, by organization size, 2018 - 2028

8.4.4.3    Market estimates and forecast, by application, 2018 - 2028

8.4.5    India

8.4.5.1    Market estimates and forecast, by component, 2018 - 2028

8.4.5.1.1    Market estimates and forecast, by service, 2018 - 2028

8.4.5.2    Market estimates and forecast, by organization size, 2018 - 2028

8.4.5.3    Market estimates and forecast, by application, 2018 - 2028

8.4.6    Japan

8.4.6.1    Market estimates and forecast, by component, 2018 - 2028

8.4.6.1.1    Market estimates and forecast, by service, 2018 - 2028

8.4.6.2    Market estimates and forecast, by organization size, 2018 - 2028

8.4.6.3    Market estimates and forecast, by application, 2018 - 2028

8.4.7    Australia

8.4.7.1    Market estimates and forecast, by component, 2018 - 2028

8.4.7.1.1    Market estimates and forecast, by service, 2018 - 2028

8.4.7.2    Market estimates and forecast, by organization size, 2018 - 2028

8.4.7.3    Market estimates and forecast, by application, 2018 - 2028

8.4.8    Singapore

8.4.8.1    Market estimates and forecast, by component, 2018 - 2028

8.4.8.1.1    Market estimates and forecast, by service, 2018 - 2028

8.4.8.2    Market estimates and forecast, by organization size, 2018 - 2028

8.4.8.3    Market estimates and forecast, by application, 2018 - 2028

8.5    Latin America

8.5.1    Market estimates and forecast, by component, 2018 - 2028

8.5.1.1    Market estimates and forecast, by service, 2018 - 2028

8.5.2    Market estimates and forecast, by organization size, 2018 - 2028

8.5.3    Market estimates and forecast, by application, 2018 - 2028

8.5.4    Brazil

8.5.4.1    Market estimates and forecast, by component, 2018 - 2028

8.5.4.1.1    Market estimates and forecast, by service, 2018 - 2028

8.5.4.2    Market estimates and forecast, by organization size, 2018 - 2028

8.5.4.3    Market estimates and forecast, by application, 2018 - 2028

8.5.5    Mexico

8.5.5.1    Market estimates and forecast, by component, 2018 - 2028

8.5.5.1.1    Market estimates and forecast, by service, 2018 - 2028

8.5.5.2    Market estimates and forecast, by organization size, 2018 - 2028

8.5.5.3    Market estimates and forecast, by application, 2018 - 2028

8.6    MEA

8.6.1    Market estimates and forecast, by component, 2018 - 2028

8.6.1.1    Market estimates and forecast, by service, 2018 - 2028

8.6.2    Market estimates and forecast, by organization size, 2018 - 2028

8.6.3    Market estimates and forecast, by application, 2018 - 2028

8.6.4    GCC

8.6.4.1    Market estimates and forecast, by component, 2018 - 2028

8.6.4.1.1    Market estimates and forecast, by service, 2018 - 2028

8.6.4.2    Market estimates and forecast, by organization size, 2018 - 2028

8.6.4.3    Market estimates and forecast, by application, 2018 - 2028

8.6.5    South Africa

8.6.5.1    Market estimates and forecast, by component, 2018 - 2028

8.6.5.1.1    Market estimates and forecast, by service, 2018 - 2028

8.6.5.2    Market estimates and forecast, by organization size, 2018 - 2028

8.6.5.3    Market estimates and forecast, by application, 2018 - 2028

Chapter 9   Company Profiles

Don't see your key competitors?

The companies listed in this report are a curated selection - not the full competitive universe.

Our market revenue calculations use a bottom-up methodology that accounts for all players across all regions - including manufacturers, distributors, and specialists not individually profiled. The profiles section spotlights strategically significant players; it does not define the scope of our market sizing.

Your competitive landscape may also include

Regional or domestic-only leaders not in the global top tier
Distributors and channel partners who control market access
Emerging disruptors, startups, or adjacent-industry entrants
Niche players focused on a specific application or end-use

Free customization - up to 20% of report value

Need specific data? Request customization and get the insights tailored to your exact requirements.

For inquiries regarding discounts, bulk purchases, or customization requests, please contact us at [email protected]