OSS BSS Market worth over $90bn by 2026
Published Date: June 12, 2020 Authors: Preeti Wadhwani, Sachin Kasnale
OSS BSS Market size is set to surpass USD 90 billion by 2026, according to a new research report by Global Market Insights, Inc.
Operational Support Systems (OSSs) allow communication service providers to manage, monitor, control and analyze the telecom & computer networks. OSS is a collection of integrated applications, supporting the design and running of communication networks & components that make use of that. BSS platforms help businesses to support applications to introduce new revenue-generating services and provide capabilities to deal with customers and processes such as processing bills and taking orders & collecting payments.
Growing emphasis on reducing network management expenses will support the market growth
The increasing demand to reduce operating expenses of managing network infrastructure across communication service providers will fuel the OSS BSS market growth. The telecom operators are benefiting from OSS BSS delivered over the cloud. These cloud-based services offer an excellent combination of flexibility and technology to support business optimization with less cost to obtain and implement traditional licensed software. The increasing demand for outsourcing OSS BSS services is also contributing significantly to the market size expansion.
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Growing emphasis on customer retention among enterprises will drive the demand for billing revenue management systems
The billing and revenue management segment held over 40% OSS BSS market share in 2019 due to growing competition among enterprises to retain customers. The billing and revenue management system can efficiently maximize customer value by offering unified customer lifecycle management, business flexibility, and personalized experience. The rapidly evolving market landscape due to digitalization and the growing adoption of cloud services also encourage the use of the systems among enterprises.
Browse key industry insights spread across 270 pages with 395 market data tables & 27 figures & charts from the report, “OSS BSS Market Size, By Solution (OSS [Service Assurance, Network Management, Inventory Management], BSS [Billing and Revenue Management, Service Fulfilment, Customer and Product Management]), By Deployment Model (On-premise, Cloud), By Enterprise Size (Small & Medium Enterprise (SME), Large Enterprise), By Application (IT & Telecom, BFSI, Media & Entertainment), Industry Analysis Report, Regional Outlook, Growth Potential, Competitive Market Share & Forecast, 2020 – 2026” in detail along with the table of contents:
On-premise deployment segment will dominate the OSS BSS market throughout the forecast period
The on-premise deployment model segment is expected to account for over 70% market share by 2026 owing to robust functionality and superior data security provided by the on-premise model. These systems are installed physically on the system and data is stored in on-premise servers. Since the software used is licensed and the entire instance of the software remains within an organization’s premises, there’s more control in terms of security. The on-premise system also offers organizations with more control over the implementation process. As a result, organizations can customize their systems as per requirements.
Significant investment in legacy networking infrastructure by large enterprises to boost the OSS BSS market revenue
The large enterprises dominated around 70% market share in 2019 due to widespread adoption of the system among telecom service providers and financial institutes. These enterprises leverage the capabilities of the OSS BSS systems for the management of business performance, end-to-end delivery of the services, and to provide an enhanced experience to customers. The growing demand among enterprises to manage their widespread network components and the need to increase the operational performance are also fueking the market growth.
Growing need to streamline service delivery and process critical financial transactions will support the adoption of OSS BSS systems across the BFSI industry
The BFSI sector is predicted to expand at over 15% CAGR till 2026 led by growing adoption of cloud & mobility services across banks and financial institutions. As the BFSI industry is moving toward digitalization and automation, it is looking for more advanced solutions to analyze the information from numerous areas to develop their competitiveness. The OSS BSS system allows organizations to analyze the data & financial situations. Rapid automation in banking operations is also propelling the market growth.
North America is anticipated to dominate the market between 2020 and 2026
North America OSS BSS market held over 35% revenue share in 2019, as service providers residing in this region are focusing on adopting enhanced tools & services to retain existing customers and expand their customer base. The adoption of OSS BSS tools and services assists them in understanding customer behavior, thereby targeting the right group and managing customer experience. Early industrialization and the rising adoption of telecommunication services are other factors contributing to market growth. There is also a high demand for revenue management, service assurance, and customer management, adding to the market demand.
Major market players are emphasizing on enhancing the capabilities of their existing OSS BSS products
Companies operating in the OSS BSS market are emphasizing on enhancing their existing OSS BSS products with new features to sustain the growing market competition. For instance, in May 2018, Oracle Corporation introduced new features such as enhanced security, updated technology platform, and enhanced operational user experience in Oracle Communications Billing and Revenue Management (BRM). This new enhancement helped the company to support cloud & telecom service providers in delivering exceptional services to their customers.
Major players are operating in the market are Accenture Plc, Agile Network Systems, Amdocs Ltd., BMC Software, Inc., CA Technologies, Cisco Systems, Inc., Comarch SA, CSG Systems International, Inc., Hewlett Packard Enterprise (HPE), Huawei Technologies Co., Ltd., IBM Corporation, Infosys Limited, Nokia Corporation, Netcracker Technology Corporation, Optiva, Inc., Oracle Corporation, Subex Ltd., Telefonaktiebolaget LM Ericsson, Tata Consultancy Services (TCS) Limited, and Tech Mahindra Limited.