Robotic Process Automation Market Size By Tools (Model-Based Application Tools, Process-Based Application Tools), By Operation (Rules-Based, Knowledge-Based), By Service (Training, Professional), By Solution (Automated, Decision & Management Support, Interaction), By Organization Size (Large Enterprises, SMBs), By Application (BFSI, Healthcare, Retail, IT & Telecom, Manufacturing, Transportation), Industry Analysis Report, Regional Outlook, Application Potential, Price Trends, Competitive Market Share & Forecast, 2017 – 2024

Published Date: Aug 2017  |  Report ID: GMI2035  |  Authors: Preeti Wadhwani, Prasenjit Saha

Report Format: PDF   |   Pages: 190   |   Base Year: 2016

Summary Table of Contents Industry Coverage Methodology

Industry Trends

Robotic Process Automation Market size surpassed USD 600 million in 2016 and is predicted to grow at an estimated CAGR of over 20% from 2017 to 2024. The need to eliminate human intervention from tedious or time-consuming business processes, which are less complex, rule-based and do not require human decision making is anticipated to drive the market growth.

Moreover, the need to enhance the operational efficiency, agility and performance of the organization will contribute to the global robotic process automation market demand. The technology aims at revolutionizing the way businesses operate, support processes and remote infrastructure. The companies that have labor-intensive processes and staff that perform high-volume, huge transactional process functions, have widely adopted the technology to boost their capabilities and save money.

In addition, the growing popularity of the business process management (BPM) solutions is surging the demand for automating the processes by the companies to remain competitive in the industry.

Robotic Process Automation Market

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The major concerns associated with the usage of the technology are the business concerns and practical implications. Organizations cannot be effective with their digital strategies without automating processes intelligently, which may inhibit the RPA market growth.

Furthermore, the lack of technical know-how regarding the implementation of the technology may hamper the adoption. The outsourced RPA require service providers to offer enterprise level, robust solution that can support that highest capacities.

Robotic Process Automation Market Report Coverage
Report Coverage Details
Base Year: 2016 Market Size in 2016: 600 Million (USD)
Historical Data for: 2013 to 2016 Forecast Period: 2017 to 2024
Forecast Period 2017 to 2024 CAGR: 20% 2024 Value Projection: 5 Billion (USD)
Pages: 190 Tables, Charts & Figures: 196
Geographies covered (18): U.S., Canada, Germany, UK, France, Italy, Russia, China, India, Japan, Australia, Singapore, Malaysia, Brazil, Mexico, UAE, Saudi Arabia, South Africa
Segments covered: Tools, Operation, Service, Solution, Organization Size, Application and Region
Companies covered (12): Automation Anywhere Inc., Blue Prism Ltd., Celaton Ltd., Epiance Software, IBM Corporation, Ipsoft, Inc., KryonSystems, Nice System Ltd., Pegasystem Inc., Redwood Software Inc., Uipath, Xerox Corporation
Growth Drivers:
  • High demand to reduce operational cost across business in the U.S.
  • Emerging demand for RPA across the service sector in Asia Pacific
  • Rising demand across manufacturing and logistics industry in Europe
  • Flourishing IT & support industry in Brazil
Pitfalls & Challenges:
  • Lack of standardization
  • High cost associated with the technology

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Market by Organization Size

Large enterprises in the robotic process automation market are implementing the technology owing to increasing need to streamline business process and to offer better management capabilities. The technology delivers a centralized platform to monitor & control business processes and helps in analyzing & auditing the information. Moreover, the technology enhances the regulatory compliance by integrating and conforming the log files from BPMS, ERP and ITPA systems.

The rising adoption of the technology is accredited to growing usage by industry giants such as IBM and Xerox Corporation to improve the productivity and reduce the overall costs. This has led many large firms to integrate the technology to get better ROI, which is escalating the market size. Furthermore, the integration of RPA with other digital technologies such as the machine learning, artificial intelligence, and natural language processing (NLP), are grasping additional value by achieving intelligent automation.

Market by Service

Training services accounted for significant market revenue share in 2016 due to need to offer the knowledge regarding the implementation of RPA processes within an organization. The penetration of various academies to provide hands-on training on the service platform and the business requirements for rapidly deploying the solutions is contributing towards the market revenue.

The professional service is anticipated to grow over the future driven by need to automate the low value tasks such as large volumes of data entry and the need to remove the degree of human errors across different verticals. This will provide growth avenues for the market.

Market by Operation

The rule-based operation segment had the largest share owing to ability to use advanced computer software which can systematize the rule-based processes. They are developed with pre-defined statements embedded in the software system, which can function without the need for continuous human supervision. The rule-based processes are trained according to the functional specification of the processes and can be altered anytime which offers flexibility to the companies to modify the processes based on the requirements.

Market by Solution

The automated solutions are gaining traction in the robotic process automation market impelled by rising demand by the companies to automate the basic processes such as customer queries. This helps them in focusing on their core competencies and using predefined solutions for less complex tasks.

Repetitive tasks such as proposal submissions, timesheets considerably minimize workforce productivity and may result in a less efficiency. The automation of these tasks will help in increasing the competitiveness of the company and enable the firm to utilize the full potential of the resources. It also helps the human counter parts to focus on the strategic decision making and enhance the effectiveness and efficiency.

Market by Tools

The process-based tools are gaining traction in the industry due to rising demand to streamline the basic processes such as non-voice processes. It helps the companies in increasing the speed of their processes and gain more operational benefits. It also helps in analyzing the performance of the processes and thereby, seek ways to improve them substantially. Furthermore, it governs the operations of the company as it establishes measures to evaluate the process to offer strategic support.

Market by Application

BFSI applications are the largest adopter in the market as it is a highly regulated sector and automated solutions are offering a cost efficient and rapid way to cater the regulatory compliance issues by bridging the gaps between the ERP and BPMs systems. RPA enhances the accuracy and efficiency of different processes in the BFSI industry, which provide avenues for the market size. These solutions also support in balance sheet settlement by assembling figures from different platforms and conducting an array of validation checks to make information available for a detailed analysis.

The telecom and IT industry will grow substantially till 2024 due to its ability to bridge the gap between large backed digital transformation projects. RPA can accomplish this with a virtual workforce that rationalizes existing processes, provides the foundation for intelligent automation, and releases the employees for more engaging work.

Market by Region

Australia market share is anticipated to witness a significant growth during the forecast timeline led by need for customer support and request processing requirements across industries such as the banking, insurance, government, and telecommunications. The rising demand for automation in the country to reduce the business process cost in an organization will drive the industry size.

The Europe robotic process automation market will witness a surge through 2024 owing to presence of manufacturing and logistics firms in the region. The technology may help these industry verticals by operating with fewer number of people or shortage of labor, thereby, cutting on the cost and streamlining the resource allocation. It also helps in transforming the pickup and drop processes to gain considerable improvements in the cycle time, and better customer experience.

Competitive Market Share

The players in the RPA market include Blue Prism, Automation Anywhere, Celaton Ltd, Ipsoft, Pegasystems, Nice Systems Ltd., Redwood Software, Verint, Uipath and Xerox Corporation. Blue Prism.

The companies are constantly innovating their offerings to meet the demands of business automation processes. In addition, companies are making huge investments in the technology to gain ROI which will further escalate demand. Mergers and acquisition strategy are being used by the industry participants to increase their presence. Furthermore, the industry participants such as Automation Anywhere are expanding their customer bases to cater to more customers.

The market research report on robotic process automation includes in-depth coverage of the industry with estimates & forecast in terms of revenue in USD from 2013 to 2024, for the following segments:

By Service

  • Training & consulting
  • Professional service

By Tools

  • Model-based
  • Process-based

By Organization Size

  • SMBs
  • Large enterprises

By Solution

  • Automated
  • Decision & management support
  • Interaction

By Operation

  • Rule-based
  • Knowledge-based

By Application

  • BFSI
  • Telecom & IT
  • Healthcare
  • Manufacturing
  • Retail
  • Transportation
  • Others

The above information has been provided for the following regions and countries:

  • North America 
    • U.S.
    • Canada
  • Europe 
    • UK
    • Germany
    • France
    • Italy
    • Russia
  • Asia Pacific 
    • China
    • India
    • Japan
    • Australia
    • Malaysia
    • Singapore
  • Latin America 
    • Brazil
    • Mexico
  • Middle East 
    • South Africa
    • Saudi Arabia
    • UAE 

Frequently Asked Questions (FAQ) :

The market size of robotic process automation was valued USD 600 million in 2016.
The industry share of robotic process automation is projected to witness more than 20% growth rate during 2017 to 2024.
The need to improve the operational efficiency and performance of firms and the requirement to reduce huge, labor-intensive, transactional process functions will fuel the demand for RPA services.
Australia may emerge as a pivotal region for RPA market on account of the increasing demand for automation in the country for reducing business process costs in organizations, as per Global Market Insights, Inc.
Since automated solutions help to offer a highly cost-efficient way to resolve regulatory compliance issues, the BFSI sector is likely to increase the demand for RPA solutions.
Training services may majorly deploy RPA in the future on account of the fact that they are required to offer accurate knowledge pertaining to the implementation of RPA processes in organizations.

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Premium Report Details

  • Published Date: Aug 2017
  • Pages: 190
  • Tables: 180
  • Charts / Figures: 16
  • Companies covered: 12
  • Countries covered: 18

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