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Queue Management System Market Size

  • Report ID: GMI7377
  • Published Date: Nov 2023
  • Report Format: PDF

Queue Management System Market Size

Queue Management System Market size was valued at USD 562.4 million in 2022 and is predicted to register at a CAGR of over 4% between 2023 and 2032. The increasing demand for virtual queue systems is fueling the market expansion. These systems offer contactless & organized queuing solutions. For instance, in February 2023, Tulsa International Airport launched a virtual taxicab queueing system. This system streamlines operations, enhancing customer satisfaction by reducing wait times, improving efficiency, and potentially boosting revenue through an optimized service experience.


Queue Management System Market

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Increasing demand for efficient patient management by the healthcare sector has significantly fueled the queue management system market growth. With rising patient footfall, hospitals and healthcare facilities are leveraging these systems to streamline patient flow, reduce wait times, and improve the overall operational efficiency. For instance, in September 2023, SCALE AI's AI for Healthcare Initiative secured USD 21 million, backing nine AI projects in Canada. The queue management project is one of the projects that targets intricate healthcare issues. Technological advancements will impact hospital operations, enhancing patient experience by optimizing logistics, resource allocation, and reducing wait times in the healthcare journey.


High initial costs pose challenges in the queue management system market. Implementing such systems requires substantial investments in technology, software, hardware, and integration, which can strain budgets, particularly for smaller businesses. Additionally, maintenance expenses, staff training, and potential system upgrades further contribute to the overall cost. This financial barrier impedes its adoption, especially for smaller entities, despite the potential long-term benefits in efficiency and customer satisfaction.

Authors: Preeti Wadhwani

Frequently Asked Questions (FAQ) :

The market size of queue management system reached USD 562.4 billion in 2022 and is set to witness over 4% CAGR from 2023 to 2032, due to the increasing demand for virtual queue systems worldwide.

The virtual queuing segment recorded over USD 350 million in 2022, owing to the increasing need for contactless & efficient customer services.

What factors are influencing queue management system market growth in North America?

Advantech, Lavi Industries, QLess, Qmatic, Qminder Ltd., Q-nomy, Sigosoft, Skiplino, Tensator, and Wavetec are some of the major queue management system companies worldwide.

Queue Management System Market Scope

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Premium Report Details

  • Base Year: 2022
  • Companies covered: 14
  • Tables & Figures: 463
  • Countries covered: 21
  • Pages: 319
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