Intelligent Vending Machine Market Size By Product (Beverage, Food, Tobacco), By Application (Retail Sites, Public Transport Hubs, Offices/Institutions), Industry Analysis Report, Regional Outlook, Growth Potential, Competitive Market Share & Forecast, 2018 – 2024

Industry Trends

Intelligent Vending Machine Market size surpassed USD 11 billion in 2017 and will grow at a CAGR of over 15% from 2018 to 2024 driven by increased adoption of interactive technologies in various application areas.
 

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Several manufacturers are introducing online vending machines that allow customers to purchase items over the internet. These machines provide customers with internet connectivity and allow the online purchase of products through smartphone applications. In the coming years, such interactive solutions will attract more customers to stores that shop using such machines. Several manufacturers in the intelligent vending machine industry are integrating these machines with cashless payment technologies.
 

Moreover, with the rising security concerns in these dispensing machines, the manufacturers are incorporating biometric technologies. It allows customers to access the machine through facial or fingerprint identification. The biometric machine helps store owners to protect their products from theft and robbery. Manufacturers are continuously working on developing such advanced vending solutions.
 

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Market by Product

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In 2017, food-based machines accounted for over 25% of the intelligent vending machine market share and are witnessing extensive adoption in several application areas. The machine helps to store food products in a fresh environment to protect it from being attacked by several bacteria and micro-organisms. These machines are developed with smart technologies that adjust the internal environment based on products that are stored in it. The products include fruits, snacks, chocolates, and cookies, among others. These types of machines are experiencing high adoption in retail & restaurant outlets owing to their ability to serve customers with fresh offerings. Such advanced features are driving the application areas of these machines, thereby providing an impetus to the market growth.
 

Several bakery and fast food products need hot environments for serving fresh food to their customers. Hot vending machines enable fast food stores to maintain such environments. The increasing customer crowd in food outlets is encouraging store owners to install automated technologies for serving their products in an effective manner. Automated dispensing machines help the restaurant staff to reduce the waiting time and offer food products through vending channels, thereby allowing them to serve customers fast. Several players in the market are engaged in catering to such customer requirements by offering advanced machines that are specifically designed for hot & cold items.
 

Market by Application

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The offices/institutions segment in the intelligent vending machine market is anticipated to expand at over 12% through 2024. Corporate sectors are adopting advanced technologies for providing fresh, healthy, and light refreshments to their employees. Snack and chocolate dispensing machines are experiencing high adoption rates in these sectors. Coffee vending machines, also known as Office Coffee Service (OCS), are the most widely used machines in offices. They have low maintenance costs and are user-friendly, encouraging various corporate sectors to adopt such smart solutions.
 

Moreover, smart technologies that are being integrated into these machines will help offices to keep a track of orders and employees dispensing the products. The biometric identification feature will help employees to log in with their ID cards and dispense products, thereby improving the safety and security of the machine. It will also allow managers to analyze and monitor the break times with through biometric login details of the employee in such advanced machines. A rise in the incorporation of such modern technologies at workplaces will drive the market.
 

Market by Region

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North America intelligent vending machine market revenue is witnessing high growth due to rise in demand for self- service technologies at retail outlets to automate the sales process. Retail outlets in the U.S. and Canada have been witnessing rapid adoption of these systems across several application areas including supermarkets, retail stores, shopping malls, etc. Technological advancements and innovations in these systems aid in automating the business processes in their application segments. Moreover, favorable initiatives and the demand for enhanced customer experience will drive the regional market demand.
 

Growing tourism in the countries including the UAE, Saudi Arabia, and South Africa has led to a large number of infrastructure development projects in these regions to match with the latest technology solutions and trends. These include developments in the design and retrofitting of stores with machines to match the needs of consumers. The demand for enhancing the passenger experience at places of travel including airports and railway & metro stations will also favorably impact the market value in the MEA region.
 

Competitive Market Share

Key players operating in market are Azkoyen Vending Systems, American Vending Machines, Bulk Vending Systems, Automated Merchandising Systems, Evoka Group, Bianchi Industry SpA, Crane Merchandising Systems, Continental Vending, Inc., Sanden Holdings Corporation, and Fuji Electric Co., Ltd., among others. These players are engaged in developing advanced solutions by integrating modern technologies, such as mobile payments, card readers, and QR code scanner, to simplify the payment process and enhance the shopping experience of customers.
 

Intelligent vending machine manufacturers are also involved in developing industry-specific solutions that can satisfy the requirement of customers with advanced features and functions. For instance, Azkoyen Group is offering several products that can be used for vending hot beverages, cigarettes, cold drinks, etc., to offices & businesses, transport & leisure facilities, healthcare, education & public facilities, and hotels, restaurants, and bars. Various companies in the market are also offering several maintenance & installation services to clients operating in these application segments.
 

The intelligent vending machine market research report includes in-depth coverage of the industry with estimates & forecast in terms of revenue in USD and shipment in units from 2013 to 2024, for the following segments:

By Product

• Beverage
• Food
• Tobacco
• Others

By Application 

• Retail sites
• Public transport hubs
• Offices/Institutions
• Others

The above information is provided on a regional and country basis for the following:

• North America
  • U.S.
  • Canada
• Europe
  • UK
  • Germany
  • France
  • Italy
  • Spain
  • Benelux
• Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Singapore
  • Australia
• Latin America
  • Brazil
  • Mexico
  • Argentina
• MEA
  • UAE
  • Saudi Arabia
  • South Africa