Intelligent Vending Machines Market Size & Share 2021 to 2027
Market Size by Product (Beverage, Food, Tobacco), by Application (Retail Sites, Public Transport Hubs, Offices/Institutions), Regional Outlook, Growth Potential, & Forecast.
Report ID: GMI1570
|
Published Date: September 2021
|
Report Format: PDF
Download Free PDF
Authors:
Suraj Gujar, Ankita Chavan
Intelligent Vending Machines Market Size
Intelligent Vending Machines Market size surpassed USD 8 billion in 2020 and is estimated to expand at around 10% CAGR from 2021 to 2027. The global industry shipments are projected to exceed 2.5 million units by 2027.
The inclusion of cutting-edge technologies, including voice and facial recognition, that allow for communication between the machine and the user, is revitalizing the market’s development prospects. These aspects enhance the intelligent vending machine functionality by recognizing biometric characteristics of customers and responding to them. The integration of these technologies also enables market players to provide a customized dynamic visual experience with engaging promotions. The intelligent vending machine models available in the market scan customers' faces and record their purchasing habits. These devices employ a technology that identifies a person's demographic profile and offers optimum products.
Voice-activated intelligent vending machines allow for real-time human-machine interaction, allowing customers to interact with the system and make relevant purchases. Intelligent vending machine technologies assist customers by delivering accurate product information. AI-based intelligent vending machines also offer suggestions based on a product's popularity and provide better options to meet consumers' needs. These technologically advanced characteristics will aid in the intelligent vending machines market growth.
The outbreak of the coronavirus pandemic had a temporary negative impact on the industry, and there was a slight downfall in sales during the first half of 2020 due to stringent lockdown measures imposed by government administrations. The outbreak of the COVID-19 pandemic has resulted in a temporary shutdown of retail stores, shopping malls, and supermarkets, hampering the purchasing power of customers.
However, the market gained momentum in the second half of 2020, with the relaxation in lockdown measures. Companies offered hygiene products including masks, and this supported the market demand. For instance, in 2020, Fuji Electric Co., Ltd. introduced an intelligent vending machine that dispenses various hygiene products such as masks, wet tissues, and disinfectant sprays.
Intelligent Vending Machines Market Analysis
In the U.S., food vending machines segment is poised to register growth rate of around 11% through 2027 owing to the growing demand for organic, natural, clean, and whole-food products. Intelligent vending machines also offer plant-based dairy product recommendations to lactose intolerant customers, boosting the industry statistics. The demand for intelligent vending machines is anticipated to increase, with consumers constantly looking for new packaged food products that are low in carbohydrates. The expanding organic food market, attributed to the high demand for healthy food from health-conscious consumers, will propel the demand for intelligent vending machines.
The Germany market is forecast to witness gains of above 8% during 2021 to 2027 impelled by the efficient transport hubs capable of integrating vending machines at various strategic locations for travelers. Train transportation systems in Germany deploy a network of intelligent vending machines for food & beverages to cater to passengers in the absence of staff. These self-service terminals help customers to buy products and make contactless payments using facial recognition, enhancing the market size. Moreover, such machines create social engagement through brand quizzes and provide customized products to customers.
In 2020, the Asia Pacific intelligent vending machines market accounted for mor than 20% of the revenue share. The APAC market is a hub for major retail stores with advanced infrastructure, increasing the demand for intelligent vending machines. Retailers focus on deploying a robust infrastructure with the technological capability to use advanced devices with contactless payment solutions.
Growing penetration of digitalization across retail stores will fuel the implementation of intelligent vending machines. Retail stores in Japan are currently checking the body temperatures of customers at the entrance of their shops and are also making sanitizer products available. Retailers are deploying intelligent vending machines for the disposal of masks and sanitizers for people entering the store.
Intelligent Vending Machines Market Share
The key players operating in the intelligent vending machines market include:
The industry participants are focusing on introducing new intelligent vending machines to strengthen their product portfolio and market position. For instance, in April 2021, Azkoyen introduced the Vitro X1 automated coffee machine with MIA technology, mounting on the company's successful Vitro series. The Vitro X1 MIA utilizes Azkoyen's proprietary Micro Injected Air (MIA) technology.
This intelligent vending machines market research report includes in-depth coverage of the industry with estimates & forecast in terms of revenue in USD and shipments in Units from 2017 to 2027 for the following segments:
Click here to Buy Section of this Report
Market, By Product
Market, By Application
The above information has been provided for the following regions and countries:
Research methodology, data sources & validation process
This report draws on a structured research process built around direct industry conversations, proprietary modelling, and rigorous cross-validation and not just desk research.
Our 6-step research process
1. Research design & analyst oversight
At GMI, our research methodology is built on a foundation of human expertise, rigorous validation, and complete transparency. Every insight, trend analysis, and forecast in our reports is developed by experienced analysts who understand the nuances of your market.
Our approach integrates extensive primary research through direct engagement with industry participants and experts, complemented by comprehensive secondary research from verified global sources. We apply quantified impact analysis to deliver dependable forecasts, while maintaining complete traceability from original data sources to final insights.
2. Primary research
Primary research forms the backbone of our methodology, contributing nearly 80% to overall insights. It involves direct engagement with industry participants to ensure accuracy and depth in analysis. Our structured interview program covers regional and global markets, with inputs from C-suite executives, directors, and subject matter experts. These interactions provide strategic, operational, and technical perspectives, enabling well-rounded insights and reliable market forecasts.
3. Data mining & market analysis
Data mining is a key part of our research process, contributing nearly 20% to the overall methodology. It involves analysing market structure, identifying industry trends, and assessing macroeconomic factors through revenue share analysis of major players. Relevant data is collected from both paid and unpaid sources to build a reliable database. This information is then integrated to support primary research and market sizing, with validation from key stakeholders such as distributors, manufacturers, and associations.
4. Market sizing
Our market sizing is built on a bottom-up approach, starting with company revenue data gathered directly through primary interviews, alongside production volume figures from manufacturers and installation or deployment statistics. These inputs are then pieced together across regional markets to arrive at a global estimate that stays grounded in actual industry activity.
5. Forecast model & key assumptions
Every forecast includes explicit documentation of:
✓ Key growth drivers and their assumed impact
✓ Restraining factors and mitigation scenarios
✓ Regulatory assumptions and policy change risk
✓ Technology adoption curve parameter
✓ Macroeconomic assumptions (GDP growth, inflation, currency)
✓ Competitive dynamics and market entry/exit expectations
6. Validation & quality assurance
The final stages involve human validation, where domain experts manually review filtered data to identify nuances and contextual errors that automated systems might miss. This expert review adds a critical layer of quality assurance, ensuring data aligns with research objectives and domain-specific standards.
Our triple-layer validation process ensures maximum data reliability:
✓ Statistical Validation
✓ Expert Validation
✓ Market Reality Check
Trust & credibility
Verified data sources
Trade publications
Security & defense sector journals and trade press
Industry databases
Proprietary and third-party market databases
Regulatory filings
Government procurement records and policy documents
Academic research
University studies and specialist institution reports
Company reports
Annual reports, investor presentations, and filings
Expert interviews
C-suite, procurement leads, and technical specialists
GMI archive
13,000+ published studies across 30+ industry verticals
Trade data
Import/export volumes, HS codes, and customs records
Parameters studied & evaluated
Every data point in this report is validated through primary interviews, true bottom-up modelling, and rigorous cross-checks. Read about our research process →