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Communication Service Provider (CSP) Network Analytics Market Size - By Offering (Software, Service), By Deployment Model (On-premises, Cloud), By Organization Size (SME, Large Organization), By Application & Forecast, 2024 - 2032

  • Report ID: GMI8408
  • Published Date: Mar 2024
  • Report Format: PDF

Communication Service Provider Network Analytics Market Size

Communication Service Provider (CSP) Network Analytics Market size was valued at USD 1.8 billion in 2023 and is estimated to register a CAGR of over 12.5% between 2024 and 2032. The increasing demand for reliable and efficient network services is a critical driver for the market. The ever-increasing volume of data traffic and various applications require continuous network optimization to ensure efficiency. Communication service providers can use network analytics to proactively resolve issues that affect service quality, such as failed calls, slow internet connections, or buffering during video streaming.

Communication Service Provider (CSP) Network Analytics Market

Furthermore, efficient network management using analytics improves resource usage, lowering operating costs for communication service providers. For instance, in July 2023, Meta and Deutsche Telekom announced a collaboration focusing on network optimization using artificial intelligence (AI). They plan to leverage AI-driven network analytics to optimize their networks. This partnership underscores the increasing significance of network analytics in enhancing network dependability and effectiveness to accommodate high-bandwidth applications and services.

Rising focus on network security is significantly driving the CSP network analytics market growth. With a rising emphasis on data privacy and security, regulatory authorities are putting more stringent compliance requirements on communication service providers. Service providers may show compliance with these rules using network analytics systems, which provide auditable records of network activity and security events. By identifying vulnerabilities ahead of time, service providers can prioritize their security efforts and dedicate resources to enforce preventive measures like software patching and tighter access controls.

This proactive strategy reduces the likelihood of successful intrusions while protecting vital data and resources. For instance, In October 2023, Juniper Networks introduced a network analytics platform with a strong emphasis on security. This platform enables communication service providers to promptly identify potential security risks and respond swiftly to mitigate them. The increasing emphasis on network security is driving the expansion of the network analytics market among communication service providers.

The market faces a major barrier and challenge because of its high cost of implementation and maintenance, potentially slowing down industry growth. Implementing network analytics solutions requires an upfront investment in hardware, software, and license costs. This can be a major expenditure, particularly for smaller communication service providers with limited finances. Furthermore, the expense of integrating these solutions with existing network infrastructure might drive up the initial outlay.  

Additionally, maintaining network analytics systems incurs continuous costs for data storage, software upgrades, and technical support. Furthermore, experienced staff are required to run and maintain these sophisticated systems, requiring investments in training and recruiting. This might be a challenge for CSPs, particularly those with little technical experience or resources.

Communication Service Provider Network Analytics Market Trends

Industry has witnessed a growing adoption of advanced network technologies. These technologies operate in real time, requiring ongoing monitoring and analysis to discover and resolve issues as soon as possible. The increased need for network automation demands sophisticated analytics capabilities. These solutions may be used with automation tools to automate operations like network configuration, anomaly detection, and resource provisioning, resulting in increased productivity and lower operating costs. Along with that, advanced network technologies, such as 5G networks, provide much faster data rates, lower latency, and the capacity to connect many more devices than previous generations.

However, due to the associated complexity, advanced analytics tools are required to manage huge data volumes, assure effective resource allocation, and maintain optimal network performance. For instance, in February 2023, telecommunications analytics solutions provider Mobileum introduced the newest iteration of its Active Intelligence Platform (AIP). This cloud-based platform utilizes big data capabilities to assist CSPs in handling the increasing volume, velocity, and intricacy of data produced by their networks. This underscores Mobileum's dedication to delivering sophisticated solutions for analyzing and enhancing network performance.

Communication Service Provider Network Analytics Market Analysis

CSP Network Analytics Market Size, By Offering, 2022 – 2032, (USD Billion)

Based on offerings, the market is divided into software and service. The software segment held over 60% of the market share in 2023. Software solutions are scalable and can be quickly tailored to match the evolving demands of a communication service provider’s network. They may be modified and expanded as needed without requiring large hardware expenditures, making them ideal for dynamic and changing network settings.

In addition, software companies are continuously innovating and introducing new features and functionalities for their network analytics products. This enables communication service providers to benefit from the most recent developments and capabilities without requiring hardware updates, ensuring that they are always equipped with the most current tools. Software solutions provide a broader variety of features than hardware-based solutions. They may be adjusted to each service provider’s demands and objectives, resulting in a more targeted and effective approach to network analytics.

CSP Network Analytics Market Share , By Deployment Model, 2023

Based on the deployment model, the market is categorized into on-premises and cloud. The cloud segment accounted for 30% of the communication service provider network analytics market share in 2023. Cloud-based solutions eliminate the need for communication service providers to invest in hardware infrastructure and software licensing upfront, considerably cutting their initial costs. This makes cloud analytics solutions more accessible to smaller CSPs or those with tight budgets.

Cloud implementation is often faster and easier than on-premise alternatives. This allows communication service providers to leverage the benefits of network analytics more rapidly, improving operational efficiency and providing insights into network performance much sooner. In addition to this, cloud-based solutions often utilize a pay-as-you-go pricing model, which means CSPs only pay for the resources they use. This cost-effective technique improves budgetary management while eliminating risks associated with unused hardware expenditures.

U.S. CSP Network Analytics Market Size, 2022 -2032, (USD Million)

North America communication service provider network analytics market recorded over 30% of the revenue share in 2023. North America is home to many leading technology companies and inventive startups pioneering the development and deployment of cutting-edge network technologies. These businesses are driving the demand for comprehensive network analytics solutions to manage their complex and dynamic networks.

North American communication service providers are early adopters of innovative network technologies including 5G and IoT. This early adoption demands the employment of advanced network analytics solutions to handle the increasing network complexity, data volume, and security risks associated with these technologies. Also, consumers in North America demand network services that are both dependable and efficient. This encourages CSPs to use sophisticated analytics technologies to enhance their networks and provide better customer experience.

Communication service provider network analytics market valuation in the U.S. is expected to surpass USD 1.5 billion by 2032. With the increasing frequency and sophistication of cyber threats, multiple CSPs in the U.S. are investing in network analytics solutions for enhanced security and threat detection. The rising popularity of edge computing and IoT devices is further driving the demand for network analytics solutions to handle the unique challenges of distributed computing environments. There is also constant need to support emerging use cases, such as smart cities, autonomous vehicles, and industrial automation.

Communication Service Provider Network Analytics Market Share

IBM and Cisco dominate the market with over 12% of the revenue share. IBM creates an extensive data integration and analytics platform designed specifically for communication service providers. This platform is adept at handling significant volumes of network data in real-time, utilizing IBM's proficiency in big data, artificial intelligence, and machine learning. It offers advanced analytics functionalities for monitoring network performance, predicting maintenance needs, and identifying anomalies.

Cisco creates service assurance solutions for communication service providers to oversee and control service quality, SLA adherence, and customer satisfaction across various services like fixed, mobile, and cloud-based offerings. These solutions integrate quality of experience analytics tools to assess the performance of services, detect potential performance challenges, and take proactive measures to resolve service deterioration problems before they affect customers.

Communication Service Provider Network Analytics Market Companies

Major players operating in the communication service provider (CSP) network analytics industry are:

  • Accenture
  • Broadcom
  • Cisco
  • Ericsson
  • HPE
  • Huawei
  • IBM
  • Juniper
  • Nokia
  • SAS

Communication Service Provider Network Analytics Industry News

  • In August 2023, TPG Telecom and Ericsson unveiled a fresh, multi-year deal aimed at introducing an innovative cloud-native and AI-driven analytics solution in Australia. This tool is designed to identify and enhance mobile network performance for customers. Under the agreement, TPG Telecom will harness insights from its 4G and 5G mobile, fixed wireless access, and IoT subscribers through intelligent data collection embedded with smart capabilities.
  • In January 2024, Databricks introduced the Data Intelligence Platform for Communications, tailored specifically for telecommunications providers. This platform includes a GenAI chatbot and specialized analytics features. Additionally, Databricks has created versions of its platform for industries such as finance, healthcare, manufacturing, and media and entertainment.

The communication service provider (CSP) network analytics market research report includes in-depth coverage of the industry with estimates & forecasts in terms of revenue (USD Billion) from 2018 to 2032, for the following segments:

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Market, By Offering

  • Software
  • Service

Market, By Deployment Model

  • On-premises
  • Cloud

Market, By Organization Size

  • SME
  • Large organization

Market, By Application

  • Network performance management
  • Fault detection
  • Security and fraud detection
  • Customer management
  • Others

The above information has been provided for the following regions and countries:

  • North America
    • U.S.
    • Canada
  • Europe
    • UK
    • Germany
    • France
    • Italy
    • Spain
    • Russia
    • Nordics
    • Rest of Europe
  • Asia Pacific
    • China
    • India
    • Japan
    • South Korea
    • ANZ
    • Southeast Asia
    • Rest of Asia Pacific
  • Latin America
    • Brazil
    • Mexico
    • Argentina
    • Rest of Latin America 
  • MEA
    • UAE
    • Saudi Arabia
    • South Africa
    • Rest of MEA


Authors: Preeti Wadhwani, Aishvarya Ambekar

Frequently Asked Questions (FAQ) :

The market size of CSP network analytics reached USD 1.8 billion in 2023 and is set to witness 12.5% CAGR between 2024 and 2032, led by the increasing demand for reliable and efficient network services.

The cloud segment held over 30% market share in 2023, as these solutions eliminate the need for communication service providers to invest in hardware infrastructure and software licensing upfront, considerably cutting their initial costs.

North America market share was over 30% in 2023, as the region is home to a large number of leading technology companies and inventive startups, pioneering the development and deployment of cutting-edge network technologies.

Accenture, Broadcom, Cisco, Ericsson, HPE, Huawei, IBM, Juniper, Nokia, and SAS.

CSP Network Analytics Market Scope

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Premium Report Details

  • Base Year: 2023
  • Companies covered: 20
  • Tables & Figures: 300
  • Countries covered: 25
  • Pages: 220
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