Voice over Internet Protocol Market Size & Share 2023 to 2032
Market Size by Type (Integrated Access/Session Initiation Protocol Trunking, Managed IP PBX, Hosted IP PBX), by Medium (Fixed, Mobile), by Access, by End Use, by Application & Global Forecast.Download Free PDF
Report Content
Chapter 1 Methodology & Scope
1.1 Market definition
1.2 Base estimates & forecast
1.3 Forecast calculation
1.4 Data sources
1.4.1 Secondary
1.4.2 Primary
1.5 Industry glossary
Chapter 2 Executive Summary
2.1 VoIP industry 360º synopsis, 2018 – 2032
2.2 Business trends
2.2.1 Total Addressable Market (TAM), 2023 - 2032
2.3 Regional trends
2.4 Type trends
2.5 Access type trends
2.6 Call type trends
2.7 Medium trends
2.8 End-use trends
2.9 Application trends
Chapter 3 Voice Over Internet Protocol (VoIP) Industry Insights
3.1 Introduction
3.2 Impact of COVID-19 outbreak
3.2.1 North America
3.2.2 Europe
3.2.3 Asia Pacific
3.2.4 Latin America
3.2.5 MEA
3.3 Impact of Russia - Ukraine war on industry
3.4 Industry ecosystem analysis
3.4.1 Suppliers
3.4.2 Providers
3.4.3 Marketing & Distribution channels analysis
3.4.4 Profit margin analysis
3.4.5 Vendor matrix
3.5 Technology & innovation landscape
3.5.1 Voice base smart office systems
3.5.2 Artificial Intelligence (AI)
3.5.3 Internet of Things (IoT)
3.6 Patent analysis
3.7 Investment portfolio
3.8 News
3.8.1 North America
3.8.2 Europe
3.8.3 Asia Pacific
3.8.4 Latin America
3.8.5 MEA
3.9 Regulatory landscape
3.10 Industry impact forces
3.10.1 Growth drivers
3.10.1.1 Cost benefits over circuit-switched networks
3.10.1.2 Growing adoption by SME
3.10.1.3 Emergence of 5G technology
3.10.1.4 Growing popularity of hosted VoIP solutions
3.10.1.5 Increasing trend of mobility in businesses
3.10.2 Industry pitfalls & challenges
3.10.2.1 Interoperability issues
3.10.2.2 Security concerns
3.11 Growth potential analysis
3.12 Price trend analysis
3.13 Porter’s analysis
3.14 PESTEL analysis
Chapter 4 Competitive Landscape, 2022
4.1 Introduction
4.2 Company market share, 2022
4.3 Competive analysis of major market players, 2022
4.3.1 Peloton Interactive, Inc.
4.3.2 8x8, Inc.
4.3.3 Google LLC
4.3.4 Microsoft Corporation
4.3.5 Mitel Networks
4.3.6 RingCentral
4.3.7 Vonage
4.4 Competive analysis of innovative market playes, 2022
4.4.1 Nautilus, Inc.
4.4.2 AT&T
4.4.3 Deutsche Telekom
4.4.4 Huawei
4.4.5 Telenor
4.4.6 Verizon
4.4.7 ZTE Corporation
4.5 Vendor adoption matrix, 2022
4.6 Strategic outlook matrix, 2022
Chapter 5 Voice Over Internet Protocol (VoIP) Market, By Type
5.1 Key trends, by Type
5.2 Integrated access/SIP trunking
5.2.1 Market estimates and forecast, 2018 – 2032
5.3 Managed IB PBX
5.3.1 Market estimates and forecast, 2018 – 2032
5.4 Hosted IB PBX
5.4.1 Market estimates and forecast, 2018 – 2032
Chapter 6 Voice Over Internet Protocol (VoIP) Market, By Access Type
6.1 Key trends, by Access Type
6.2 Phone-to-Phone
6.2.1 Market estimates and forecast, 2018 – 2032
6.3 Computer-to-Computer
6.3.1 Market estimates and forecast, 2018 – 2032
6.4 Computer-to-Phone
6.4.1 Market estimates and forecast, 2018 – 2032
Chapter 7 Voice Over Internet Protocol (VoIP) Market, By Call Type
7.1 Key trends, by Call Type
7.2 International VoIP calls
7.2.1 Market estimates and forecast, 2018 – 2032
7.3 Domestic VoIP calls
7.3.1 Market estimates and forecast, 2018 – 2032
Chapter 8 Voice Over Internet Protocol (VoIP) Market, By Medium Type
8.1 Key trends, by Medium Type
8.2 Fixed
8.2.1 Market estimates and forecast, 2018 – 2032
8.3 Mobile
8.3.1 Market estimates and forecast, 2018 – 2032
Chapter 9 Voice Over Internet Protocol (VoIP) Market, By End-use
9.1 Key trends, by End-use
9.2 Consumer
9.2.1 Market estimates and forecast, 2018 – 2032
9.3 Small and Medium Businesses (SMBs)
9.3.1 Market estimates and forecast, 2018 – 2032
9.4 Large Enterprises
9.4.1 Market estimates and forecast, 2018 – 2032
Chapter 10 Voice Over Internet Protocol (VoIP) Market, By Application
10.1 Key trends, by Application
10.2 IT & Telecom
10.2.1 Market estimates and forecast, 2018 – 2032
10.2.2 Market estimates and forecast by International VoIP Calls, 2018 – 2032
10.2.3 Market estimates and forecast by Domestic Calls, 2018 – 2032
10.3 BSFI
10.3.1 Market estimates and forecast, 2018 – 2032
10.3.2 Market estimates and forecast by International VoIP Calls, 2018 – 2032
10.3.3 Market estimates and forecast by Domestic Calls, 2018 – 2032
10.4 Government and public sector
10.4.1 Market estimates and forecast, 2018 – 2032
10.4.2 Market estimates and forecast by International VoIP Calls, 2018 – 2032
10.4.3 Market estimates and forecast by Domestic Calls, 2018 – 2032
10.5 Healthcare
10.5.1 Market estimates and forecast, 2018 – 2032
10.5.2 Market estimates and forecast by International VoIP Calls, 2018 – 2032
10.5.3 Market estimates and forecast by Domestic Calls, 2018 – 2032
10.6 Retail
10.6.1 Market estimates and forecast, 2018 – 2032
10.6.2 Market estimates and forecast by International VoIP Calls, 2018 – 2032
10.6.3 Market estimates and forecast by Domestic Calls, 2018 – 2032
10.7 Education
10.7.1 Market estimates and forecast, 2018 – 2032
10.7.2 Market estimates and forecast by International VoIP Calls, 2018 – 2032
10.7.3 Market estimates and forecast by Domestic Calls, 2018 – 2032
10.8 Hospitality
10.8.1 Market estimates and forecast, 2018 – 2032
10.8.2 Market estimates and forecast by International VoIP Calls, 2018 – 2032
10.8.3 Market estimates and forecast by Domestic Calls, 2018 – 2032
10.9 Others
10.9.1 Market estimates and forecast, 2018 – 2032
10.9.2 Market estimates and forecast by International VoIP Calls, 2018 – 2032
10.9.3 Market estimates and forecast by Domestic Calls, 2018 – 2032
Chapter 11 Voice Over Internet Protocol (VoIP) Market, By Region
11.1 Key trends, by region
11.2 North America
11.2.1 Market estimates and forecast,2018 – 2032
11.2.2 Market estimates and forecast, by type, 2018 – 2032
11.2.3 Market estimates and forecast, by access type, 2018 – 2032
11.2.4 Market estimates and forecast, by call type, 2018 – 2032
11.2.5 Market estimates and forecast, by medium type, 2018 – 2032
11.2.6 Market estimates and forecast, by end-use, 2018 – 2032
11.2.7 Market estimates and forecast, by application, 2018 – 2032
11.2.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.2.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.2.8 U.S.
11.2.8.1 Market estimates and forecast,2018 – 2032
11.2.8.2 Market estimates and forecast, by type, 2018 – 2032
11.2.8.3 Market estimates and forecast, by access type, 2018 – 2032
11.2.8.4 Market estimates and forecast, by call type, 2018 – 2032
11.2.8.5 Market estimates and forecast, by medium type, 2018 – 2032
11.2.8.6 Market estimates and forecast, by end-use, 2018 – 2032
11.2.8.7 Market estimates and forecast, by application, 2018 – 2032
11.2.8.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.2.8.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.2.9 Canada
11.2.9.1 Market estimates and forecast,2018 – 2032
11.2.9.2 Market estimates and forecast, by type, 2018 – 2032
11.2.9.3 Market estimates and forecast, by access type, 2018 – 2032
11.2.9.4 Market estimates and forecast, by call type, 2018 – 2032
11.2.9.5 Market estimates and forecast, by medium type, 2018 – 2032
11.2.9.6 Market estimates and forecast, by end-use, 2018 – 2032
11.2.9.7 Market estimates and forecast, by application, 2018 – 2032
11.2.9.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.2.9.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.3 Europe
11.3.1 Market estimates and forecast,2018 – 2032
11.3.2 Market estimates and forecast, by type, 2018 – 2032
11.3.3 Market estimates and forecast, by access type, 2018 – 2032
11.3.4 Market estimates and forecast, by call type, 2018 – 2032
11.3.5 Market estimates and forecast, by medium type, 2018 – 2032
11.3.6 Market estimates and forecast, by end-use, 2018 – 2032
11.3.7 Market estimates and forecast, by application, 2018 – 2032
11.3.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.3.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.3.8 UK
11.3.8.1 Market estimates and forecast,2018 – 2032
11.3.8.2 Market estimates and forecast, by type, 2018 – 2032
11.3.8.3 Market estimates and forecast, by access type, 2018 – 2032
11.3.8.4 Market estimates and forecast, by call type, 2018 – 2032
11.3.8.5 Market estimates and forecast, by medium type, 2018 – 2032
11.3.8.6 Market estimates and forecast, by end-use, 2018 – 2032
11.3.8.7 Market estimates and forecast, by application, 2018 – 2032
11.3.8.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.3.8.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.3.9 Germany
11.3.9.1 Market estimates and forecast,2018 – 2032
11.3.9.2 Market estimates and forecast, by type, 2018 – 2032
11.3.9.3 Market estimates and forecast, by access type, 2018 – 2032
11.3.9.4 Market estimates and forecast, by call type, 2018 – 2032
11.3.9.5 Market estimates and forecast, by medium type, 2018 – 2032
11.3.9.6 Market estimates and forecast, by end-use, 2018 – 2032
11.3.9.7 Market estimates and forecast, by application, 2018 – 2032
11.3.9.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.3.9.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.3.10 France
11.3.10.1 Market estimates and forecast,2018 – 2032
11.3.10.2 Market estimates and forecast, by type, 2018 – 2032
11.3.10.3 Market estimates and forecast, by access type, 2018 – 2032
11.3.10.4 Market estimates and forecast, by call type, 2018 – 2032
11.3.10.5 Market estimates and forecast, by medium type, 2018 – 2032
11.3.10.6 Market estimates and forecast, by end-use, 2018 – 2032
11.3.10.7 Market estimates and forecast, by application, 2018 – 2032
11.3.10.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.3.10.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.3.11 Italy
11.3.11.1 Market estimates and forecast,2018 – 2032
11.3.11.2 Market estimates and forecast, by type, 2018 – 2032
11.3.11.3 Market estimates and forecast, by access type, 2018 – 2032
11.3.11.4 Market estimates and forecast, by call type, 2018 – 2032
11.3.11.5 Market estimates and forecast, by medium type, 2018 – 2032
11.3.11.6 Market estimates and forecast, by end-use, 2018 – 2032
11.3.11.7 Market estimates and forecast, by application, 2018 – 2032
11.3.11.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.3.11.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.3.12 Spain
11.3.12.1 Market estimates and forecast,2018 – 2032
11.3.12.2 Market estimates and forecast, by type, 2018 – 2032
11.3.12.3 Market estimates and forecast, by access type, 2018 – 2032
11.3.12.4 Market estimates and forecast, by call type, 2018 – 2032
11.3.12.5 Market estimates and forecast, by medium type, 2018 – 2032
11.3.12.6 Market estimates and forecast, by end-use, 2018 – 2032
11.3.12.7 Market estimates and forecast, by application, 2018 – 2032
11.3.12.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.3.12.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.4 Asia Pacific
11.4.1 Market estimates and forecast,2018 – 2032
11.4.2 Market estimates and forecast, by type, 2018 – 2032
11.4.3 Market estimates and forecast, by access type, 2018 – 2032
11.4.4 Market estimates and forecast, by call type, 2018 – 2032
11.4.5 Market estimates and forecast, by medium type, 2018 – 2032
11.4.6 Market estimates and forecast, by end-use, 2018 – 2032
11.4.7 Market estimates and forecast, by application, 2018 – 2032
11.4.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.4.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.4.8 China
11.4.8.1 Market estimates and forecast,2018 – 2032
11.4.8.2 Market estimates and forecast, by type, 2018 – 2032
11.4.8.3 Market estimates and forecast, by access type, 2018 – 2032
11.4.8.4 Market estimates and forecast, by call type, 2018 – 2032
11.4.8.5 Market estimates and forecast, by medium type, 2018 – 2032
11.4.8.6 Market estimates and forecast, by end-use, 2018 – 2032
11.4.8.7 Market estimates and forecast, by application, 2018 – 2032
11.4.8.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.4.8.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.4.9 Japan
11.4.9.1 Market estimates and forecast,2018 – 2032
11.4.9.2 Market estimates and forecast, by type, 2018 – 2032
11.4.9.3 Market estimates and forecast, by access type, 2018 – 2032
11.4.9.4 Market estimates and forecast, by call type, 2018 – 2032
11.4.9.5 Market estimates and forecast, by medium type, 2018 – 2032
11.4.9.6 Market estimates and forecast, by end-use, 2018 – 2032
11.4.9.7 Market estimates and forecast, by application, 2018 – 2032
11.4.9.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.4.9.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.4.10 India
11.4.10.1 Market estimates and forecast,2018 – 2032
11.4.10.2 Market estimates and forecast, by type, 2018 – 2032
11.4.10.3 Market estimates and forecast, by access type, 2018 – 2032
11.4.10.4 Market estimates and forecast, by call type, 2018 – 2032
11.4.10.5 Market estimates and forecast, by medium type, 2018 – 2032
11.4.10.6 Market estimates and forecast, by end-use, 2018 – 2032
11.4.10.7 Market estimates and forecast, by application, 2018 – 2032
11.4.10.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.4.10.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.4.11 South Korea
11.4.11.1 Market estimates and forecast,2018 – 2032
11.4.11.2 Market estimates and forecast, by type, 2018 – 2032
11.4.11.3 Market estimates and forecast, by access type, 2018 – 2032
11.4.11.4 Market estimates and forecast, by call type, 2018 – 2032
11.4.11.5 Market estimates and forecast, by medium type, 2018 – 2032
11.4.11.6 Market estimates and forecast, by end-use, 2018 – 2032
11.4.11.7 Market estimates and forecast, by application, 2018 – 2032
11.4.11.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.4.11.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.4.12 Australia
11.4.12.1 Market estimates and forecast,2018 – 2032
11.4.12.2 Market estimates and forecast, by type, 2018 – 2032
11.4.12.3 Market estimates and forecast, by access type, 2018 – 2032
11.4.12.4 Market estimates and forecast, by call type, 2018 – 2032
11.4.12.5 Market estimates and forecast, by medium type, 2018 – 2032
11.4.12.6 Market estimates and forecast, by end-use, 2018 – 2032
11.4.12.7 Market estimates and forecast, by application, 2018 – 2032
11.4.12.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.4.12.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.5 Latin America
11.5.1 Market estimates and forecast,2018 – 2032
11.5.2 Market estimates and forecast, by type, 2018 – 2032
11.5.3 Market estimates and forecast, by access type, 2018 – 2032
11.5.4 Market estimates and forecast, by call type, 2018 – 2032
11.5.5 Market estimates and forecast, by medium type, 2018 – 2032
11.5.6 Market estimates and forecast, by end-use, 2018 – 2032
11.5.7 Market estimates and forecast, by application, 2018 – 2032
11.5.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.5.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.5.8 Brazil
11.5.8.1 Market estimates and forecast,2018 – 2032
11.5.8.2 Market estimates and forecast, by type, 2018 – 2032
11.5.8.3 Market estimates and forecast, by access type, 2018 – 2032
11.5.8.4 Market estimates and forecast, by call type, 2018 – 2032
11.5.8.5 Market estimates and forecast, by medium type, 2018 – 2032
11.5.8.6 Market estimates and forecast, by end-use, 2018 – 2032
11.5.8.7 Market estimates and forecast, by application, 2018 – 2032
11.5.8.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.5.8.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.5.9 Mexico
11.5.9.1 Market estimates and forecast,2018 – 2032
11.5.9.2 Market estimates and forecast, by type, 2018 – 2032
11.5.9.3 Market estimates and forecast, by access type, 2018 – 2032
11.5.9.4 Market estimates and forecast, by call type, 2018 – 2032
11.5.9.5 Market estimates and forecast, by medium type, 2018 – 2032
11.5.9.6 Market estimates and forecast, by end-use, 2018 – 2032
11.5.9.7 Market estimates and forecast, by application, 2018 – 2032
11.5.9.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.5.9.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.5.10 Argentina
11.5.10.1 Market estimates and forecast,2018 – 2032
11.5.10.2 Market estimates and forecast, by type, 2018 – 2032
11.5.10.3 Market estimates and forecast, by access type, 2018 – 2032
11.5.10.4 Market estimates and forecast, by call type, 2018 – 2032
11.5.10.5 Market estimates and forecast, by medium type, 2018 – 2032
11.5.10.6 Market estimates and forecast, by end-use, 2018 – 2032
11.5.10.7 Market estimates and forecast, by application, 2018 – 2032
11.5.10.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.5.10.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.6 MEA
11.6.1 Market estimates and forecast,2018 – 2032
11.6.2 Market estimates and forecast, by type, 2018 – 2032
11.6.3 Market estimates and forecast, by access type, 2018 – 2032
11.6.4 Market estimates and forecast, by call type, 2018 – 2032
11.6.5 Market estimates and forecast, by medium type, 2018 – 2032
11.6.6 Market estimates and forecast, by end-use, 2018 – 2032
11.6.7 Market estimates and forecast, by application, 2018 – 2032
11.6.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.6.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.6.8 South Africa
11.6.8.1 Market estimates and forecast,2018 – 2032
11.6.8.2 Market estimates and forecast, by type, 2018 – 2032
11.6.8.3 Market estimates and forecast, by access type, 2018 – 2032
11.6.8.4 Market estimates and forecast, by call type, 2018 – 2032
11.6.8.5 Market estimates and forecast, by medium type, 2018 – 2032
11.6.8.6 Market estimates and forecast, by end-use, 2018 – 2032
11.6.8.7 Market estimates and forecast, by application, 2018 – 2032
11.6.8.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.6.8.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.6.9 Saudi Arabia
11.6.9.1 Market estimates and forecast,2018 – 2032
11.6.9.2 Market estimates and forecast, by type, 2018 – 2032
11.6.9.3 Market estimates and forecast, by access type, 2018 – 2032
11.6.9.4 Market estimates and forecast, by call type, 2018 – 2032
11.6.9.5 Market estimates and forecast, by medium type, 2018 – 2032
11.6.9.6 Market estimates and forecast, by end-use, 2018 – 2032
11.6.9.7 Market estimates and forecast, by application, 2018 – 2032
11.6.9.7.1 Market estimates and forecast, by international VoIP Calls, 2018 – 2032
11.6.9.7.2 Market estimates and forecast, by domestic VoIP Calls, 2018 – 2032
11.6.10 UAE
11.6.10.1 Market estimates and forecast, by equipment, 2018 – 2032
11.6.10.2 Market estimates and forecast, by end-use, 2018 – 2032
11.6.10.3 Market estimates and forecast, by cardiovascular equipment, 2018 – 2032
11.6.10.4 Market estimates and forecast, by cardiovascular end-use, 2018 – 2032
11.6.10.5 Market estimates and forecast, by cardiovascular equipment, 2018 – 2032
11.6.10.6 Market estimates and forecast, by cardiovascular end-use, 2018 – 2032
11.6.10.7 Market estimates and forecast, by others VoIP, 2018 – 2032
Chapter 12 Company Profiles
12.1 8x8 Inc.
12.1.1 Business Overview
12.1.2 Financial Data
12.1.3 Product Landscape
12.1.4 Go-to-Market Strategy
12.1.5 SWOT Analysis
12.2 Alcatel Lucent Enterprise (Nokia Networks)
12.2.1 Business Overview
12.2.2 Financial Data
12.2.3 Product Landscape
12.2.4 Go-to-Market Strategy
12.2.5 SWOT Analysis
12.3 AT&T, Inc.
12.3.1 Business Overview
12.3.2 Financial Data
12.3.3 Product Landscape
12.3.4 Go-to-Market Strategy
12.3.5 SWOT Analysis
12.4 Avaya, Inc.
12.4.1 Business Overview
12.4.2 Financial Data
12.4.3 Product Landscape
12.4.4 Go-to-Market Strategy
12.4.5 SWOT Analysis
12.5 Cisco Systems, Inc.
12.5.1 Business Overview
12.5.2 Financial Data
12.5.3 Product Landscape
12.5.4 Go-to-Market Strategy
12.5.5 SWOT Analysis
12.6 Citrix Systems, Inc.
12.6.1 Business Overview
12.6.2 Financial Data
12.6.3 Product Landscape
12.6.4 Go-to-Market Strategy
12.6.5 SWOT Analysis
12.7 Deutsche Telekom AG
12.7.1 Business Overview
12.7.2 Financial Data
12.7.3 Product Landscape
12.7.4 Go-to-Market Strategy
12.7.5 SWOT Analysis
12.8 Google Inc.
12.8.1 Business Overview
12.8.2 Financial Data
12.8.3 Product Landscape
12.8.4 Go-to-Market Strategy
12.8.5 SWOT Analysis
12.9 Huawei Technologies Co., Ltd.
12.9.1 Business Overview
12.9.2 Financial Data
12.9.3 Product Landscape
12.9.4 Go-to-Market Strategy
12.9.5 SWOT Analysis
12.10 Tandberg
12.10.1 Business Overview
12.10.2 Financial Data
12.10.3 Product Landscape
12.10.4 Go-to-Market Strategy
12.10.5 SWOT Analysis
12.11 Microsoft Corporation
12.11.1 Business Overview
12.11.2 Financial Data
12.11.3 Product Landscape
12.11.4 Go-to-Market Strategy
12.11.5 SWOT Analysis
12.12 Mitel Networks Corporation
12.12.1 Business Overview
12.12.2 Financial Data
12.12.3 Product Landscape
12.12.4 Go-to-Market Strategy
12.12.5 SWOT Analysis
12.13 Nextiva
12.13.1 Business Overview
12.13.2 Financial Data
12.13.3 Product Landscape
12.13.4 Go-to-Market Strategy
12.13.5 SWOT Analysis
12.14 Orange Business services
12.14.1 Business Overview
12.14.2 Financial Data
12.14.3 Product Landscape
12.14.4 Go-to-Market Strategy
12.14.5 SWOT Analysis
12.15 Ribbon Communications, Inc
12.15.1 Business Overview
12.15.2 Financial Data
12.15.3 Product Landscape
12.15.4 Go-to-Market Strategy
12.15.5 SWOT Analysis
12.16 RingCentral, Inc
12.16.1 Business Overview
12.16.2 Financial Data
12.16.3 Product Landscape
12.16.4 Go-to-Market Strategy
12.16.5 SWOT Analysis
12.17 Ericsson
12.17.1 Business Overview
12.17.2 Financial Data
12.17.3 Product Landscape
12.17.4 Go-to-Market Strategy
12.17.5 SWOT Analysis
12.18 Telenor group
12.18.1 Business Overview
12.18.2 Financial Data
12.18.3 Product Landscape
12.18.4 Go-to-Market Strategy
12.18.5 SWOT Analysis
12.19 Verizon Communications Inc.
12.19.1 Business Overview
12.19.2 Financial Data
12.19.3 Product Landscape
12.19.4 Go-to-Market Strategy
12.19.5 SWOT Analysis
12.20 ZTE Corporation
12.20.1 Business Overview
12.20.2 Financial Data
12.20.3 Product Landscape
12.20.4 Go-to-Market Strategy
12.20.5 SWOT Analysis
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Starting at: $2,450
Base Year: 2022
Companies covered: 20
Tables & Figures: 606
Countries covered: 21
Pages: 300
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Base Year: 2022
Companies covered: 20
Tables & Figures: 606
Countries covered: 21
Pages: 300
Download Free PDF
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Preeti Wadhwani. 2023, August. Voice over Internet Protocol (VoIP) Market - By Type (Integrated Access/Session Initiation Protocol Trunking, Managed IP PBX, Hosted IP PBX), By Medium (Fixed, Mobile), By Access, By End-Use, By Application & Global Forecast, 2023 - 2032 (Report ID: GMI2989). Global Market Insights Inc. Retrieved May 11, 2026, from https://www.gminsights.com/toc/details/voice-over-internet-protocol-voip-market
Voice over Internet Protocol (VoIP) Market
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VoIP Market Market Size
VoIP Market size surpassed USD 40 billion in 2022 and is expected to register 10% CAGR from 2023 to 2032, owing to introduction of the 5G network to provide faster internet speeds and more reliable connections.
Mobile connections have significantly improved since the launch of fifth-generation networking. The development of extremely fast network connections has led to improvements in workplace communication, from jitter-free VoIP connectivity to 4k or 8k video conferences globally. The growing popularity of hosted VoIP solutions has also fostered voice over internet protocol market growth. These solutions are becoming the primary choice for businesses that require scalable calling capabilities.
A rise in interoperability issues while connecting distinct systems may impede VoIP market progress by 2032. In VoIP, different protocols are used for different applications, devices, and protocols. Rapid technological advancements have enabled the replacement of secure communication mediums such as PSTN telephone systems which has significantly raised security concerns. Other security issues like email phishing, call hijacking, and call tampering that is related to these systems could negatively impact its use.
Growing application of SIP trunking across businesses
VoIP market from the integrated access/session initiation protocol (SIP) trunking segment is expected to observe 5% growth during 2023 to 2032. Integrated access is a form of VoIP that enables companies to combine their current and legacy phone systems with VoIP software. It can employ a new VoIP gateway that can combine SIP trunking with phone systems of businesses or replace their legacy phone networks. Companies that provide SIP trunking services are offering cloud-based SIP or solutions that can help in managing virtual communications.
Adoption of remote working to accelerate the use of computer-to-phone VoIP calling
The Computer-to-Phone segment is expected to capture over 40% VoIP market share by 2032. Calling from a computer to phone is widely done for both commercial and domestic purposes. They can make VoIP calls via a telephone adaptor or by installing VoIP software on their computer to enable computer-to-phone calling. Changing workplace culture and surging use of remote working induced by the COVID-19 pandemic have encouraged businesses to become increasingly dependent on technologically advanced communication solutions to maintain effective communication among cross-functional teams.
High popularity of residential VoIP to influence Market Trends
VoIP market from the consumer end-use segment is anticipated to witness 10% growth rate through 2032. Residential VoIP is becoming popular since it is affordable and provides more features compared to landlines. Due to the unlimited calling and other features, including call waiting, call forwarding, and caller ID, which is often charged by traditional phone carriers, many residential consumers are switching from traditional landlines to residential VoIP.
Widespread espousal of cloud services to boost VoIP uptake in North America
North America VoIP market exceeded USD 15 billion in 2022. Factors like widespread adoption of cloud services, rise in the trend of remote working and the shift to packet-based networks should foster regional market expansion. Businesses are looking for cost-effective ways to manage a remote workforce. VoIP enables businesses to easily set up cloud-based communication networks for their mobile and remote workforces. Enterprises are adopting VoIP to improve and smoothen the hybrid working model.
New business expansion initiatives by the service provider
Some of the leading players in the VoIP market include Alcatel Lucent Enterprise (Nokia Networks), ZTE Corporation, Cisco Systems, Inc., AT&T Inc, Citrix Systems, Inc, Google Inc., Huawei Technologies Co., Ltd., Tandberg, Microsoft Corporation, Avaya Inc., Mitel Networks Corporation, Nextiva, Deutsche Telekom AG, Orange Business Services, RingCentral Inc, Ericsson, Ribbon Communications Inc, Telenor Group, and Verizon Communications Inc. Major market companies are concentrating on delivering IP calling solutions at affordable pricing to draw in more residential and business clients.
Impact of the COVID-19 pandemic on Market Trends
The COVID-19 pandemic has influenced the working practices of businesses across the globe due to restrictions on movement. VoIP has enabled continuity and smooth transitions to remote working practices for businesses worldwide. The system has helped employees and employers to stay connected while negating the geographical aspects. Continued adoption of remote working practices post the pandemic will have a positive influence on global VoIP market development.
This market research report on VoIP includes in-depth coverage of the industry with estimates & forecasts in terms of revenue in USD from 2018 to 2032 for the following segments:
Market, By type
Market, By access type
Market, By call type
Market, By Medium
Market, By End-use
Market, By Application
The above information has been provided for the following regions and countries: