Report Content
Chapter 1 Methodology & Scope
1.1 Market scope & definition
1.2 Base estimates & calculations
1.3 Forecast calculation
1.4 Data Sources
1.4.1 Primary
1.4.2 Secondary
1.4.2.1 Paid sources
1.4.2.2 Public sources
Chapter 2 Executive Summary
2.1 information technology service management market 360º synopsis, 2018 - 2032
2.2 Business trends
2.2.1 Total Addressable Market (TAM), 2023-2032
2.3 Regional trends
2.4 Component trends
2.5 Deployment trends
2.6 Enterprise size trends
2.7 Industry vertical trends
2.8 Technology trends
Chapter 3 Information Technology Service Management Market Industry Insights
3.1 Impact on COVID-19
3.2 Impact of the Russia-Ukraine War
3.3 Industry ecosystem analysis
3.4 Vendor matrix
3.5 Profit margin analysis
3.6 Deployment innovation landscape
3.7 Patent analysis
3.8 Key news and initiatives
3.9 Regulatory landscape
3.10 Impact forces
3.10.1 Growth drivers
3.10.1.1 Increasing complexity of IT systems and infrastructure
3.10.1.2 Growing demand for digital transformation
3.10.1.3 Rising technological advancements globally
3.10.1.4 Increasing adoption of cloud computing
3.10.2 Industry pitfalls & challenges
3.10.2.1 High cost of implementation and maintenance
3.11 Growth potential analysis
3.12 Porter’s analysis
3.13 PESTEL analysis
Chapter 4 Competitive Landscape, 2022
4.1 Introduction
4.2 Company market share, 2022
4.3 Competitive analysis of major market players, 2022
4.3.1 ServiceNow.
4.3.2 BMC Software, Inc.
4.3.3 Ivanti.
4.3.4 Atlassian
4.3.5 Freshworks Inc.
4.3.6 Open Text
4.3.7 ManageEngine
4.4 Competitive positioning matrix, 2022
4.5 Strategic outlook matrix, 2022
Chapter 5 Information Technology Service Management Market Estimates & Forecast, by Component (Revenue)
5.1 Key trends, by component
5.2 Software
5.3 Services
Chapter 6 Information Technology Service Management Market Estimates & Forecast, By Deployment (Revenue)
6.1 Key trends, by deployment
6.2 Cloud
6.3 On-premises
Chapter 7 Information Technology Service Management Market Estimates & Forecast, by Enterprise Size (Revenue)
7.1 Key trends, by enterprise size
7.2 Large enterprises
7.3 SMEs
Chapter 8 Information Technology Service Management Market Estimates & Forecast, By Technology (Revenue)
8.1 Key trends, by technology
8.2 Configuration Management
8.3 Performance Management
8.4 Network Management
8.5 Database Management System
8.6 Others
Chapter 9 Information Technology Service Management Market Estimates & Forecast, By Industry Vertical (Revenue)
9.1 Key trends, by industry vertical
9.2 BFSI
9.3 IT & Telecom
9.4 Healthcare
9.5 Energy & Utilities
9.6 Retail and E-Commerce
9.7 Government & Public Sector
9.8 Others
Chapter 10 Information Technology Service Management Market Estimates & Forecast, By Region (Revenue)
10.1 Key trends, by region
10.2 North America
10.2.1 U.S.
10.2.2 Canada
10.3 Europe
10.3.1 UK
10.3.2 Germany
10.3.3 France
10.3.4 Italy
10.3.5 Spain
10.3.6 Nordics
10.4 Asia Pacific
10.4.1 China
10.4.2 India
10.4.3 Japan
10.4.4 South Korea
10.4.5 Australia
10.4.6 Singapore
10.4.7 Malaysia
10.5 Latin America
10.5.1 Brazil
10.5.2 Mexico
10.5.3 Argentina
10.6 MEA
10.6.1 South Africa
10.6.2 Saudi Arabia
10.6.3 UAE
Chapter 11 Company Profiles
11.1 Atera
11.2 Atlassian
11.3 BMC Software, Inc.
11.4 Broadcom
11.5 Cisco
11.6 Cloud Software Group, Inc.
11.7 Datto
11.8 EasyVista
11.9 Freshworks Inc.
11.10 Hewlett Packard Enterprise Development LP
11.11 IBM Corporation
11.12 IFS
11.13 Ivanti.
11.14 LogMeIn, Inc.
11.15 ManageEngine
11.16 Microsoft Corporation
11.17 Open Text
11.18 Rocket Software
11.19 ServiceNow.
11.20 SysAid
