Report Content
Chapter 1 Methodology & Scope
1.1 Market scope & definition
1.2 Base estimates & calculations
1.3 Forecast calculation
1.4 Data sources
1.4.1 Primary
1.4.2 Secondary
1.4.2.1 Paid sources
1.4.2.2 Public sources
Chapter 2 Executive Summary
2.1 Field service management market 360º synopsis, 2018 - 2032
2.2 Business trends
2.2.1 Total Addressable Market (TAM), 2023 - 2032
2.3 Regional trends
2.4 Deployment model trends
2.5 Enterprise size trends
2.6 Component trends
2.7 Industry vertical trends
Chapter 3 Field Service Management Industry Insights
3.1 Impact of COVID-19
3.2 Industry ecosystem analysis
3.3 Technology & innovation landscape
3.4 Patent analysis
3.5 Key news and initiatives
3.5.1 Partnership/Collaboration
3.5.2 Merger/Acquisition
3.5.3 Investment
3.5.4 Product launch & innovation
3.6 Regulatory landscape
3.7 Impact forces
3.7.1 Growth drivers
3.7.1.1 Growing need for workforce optimization
3.7.1.2 Rising adoption of mobile devices
3.7.1.3 Increasing demand for enhanced customer experience
3.7.1.4 Adoption of cloud-based field service management solutions
3.7.2 Industry pitfalls & challenges
3.7.2.1 Complexities in the existing CRM or ERP systems
3.7.2.2 Insufficient skilled technicians
3.8 Growth potential analysis
3.9 Porter’s analysis
3.10 PESTEL analysis
Chapter 4 Competitive Landscape, 2022
4.1 Introduction
4.2 Company market share, 2022
4.3 Competitive analysis of major market players, 2022
4.3.1 IFS
4.3.2 Oracle Corporation
4.3.3 Salesforce, Inc.
4.3.4 Microsoft Corporation
4.3.5 ServiceMax
4.3.6 SAP
4.3.7 ServicePower
4.4 Competitive positioning matrix, 2022
4.5 Strategic outlook matrix, 2022
Chapter 5 Field Service Management Market Estimates & Forecast, By Deployment Model (Revenue)
5.1 Key trends, by deployment model
5.2 On-Premises
5.3 Cloud
Chapter 6 Field Service Management Market Estimates & Forecast, By Enterprise size (Revenue)
6.1 Key trends, by enterprise size
6.2 SMEs
6.3 Large enterprises
Chapter 7 Field Service Management Market Estimates & Forecast, By Component (Revenue)
7.1 Key trends, by component
7.2 Solution
7.2.1 Mobile field execution
7.2.2 Service contract management
7.2.3 Warranty management
7.2.4 Workforce management
7.2.5 Customer management
7.2.6 Inventory management
7.2.7 Others
7.3 Services
7.3.1 Implementation
7.3.2 Training & support
7.3.3 Consulting & advisory
Chapter 8 Field Service Management Market Estimates & Forecast, By Industry vertical (Revenue)
8.1 Key trends, by industry vertical
8.2 BFSI
8.3 Healthcare
8.4 Energy & Utilities
8.5 Telecom
8.6 Retail & Wholesale
8.7 Construction & Real Estate
8.8 Manufacturing
8.9 Transportation & Logistics
8.10 Others
Chapter 9 Field Service Management Market Estimates & Forecast, By Region (Revenue)
9.1 Key trends, by region
9.2 North America
9.2.1 U.S.
9.2.2 Canada
9.3 Europe
9.3.1 UK
9.3.2 Germany
9.3.3 France
9.3.4 Italy
9.3.5 Spain
9.3.6 Nordics
9.4 Asia Pacific
9.4.1 China
9.4.2 India
9.4.3 Japan
9.4.4 South Korea
9.4.5 Australia
9.4.6 Southeast Asia
9.5 Latin America
9.5.1 Brazil
9.5.2 Mexico
9.5.3 Argentina
9.6 MEA
9.6.1 South Africa
9.6.2 UAE
9.6.3 Saudi Arabia
Chapter 10 Company Profiles
10.1 Accenture
10.2 Agile 3 Solutions LLC
10.3 Astea International, Inc.
10.4 Comarch SA
10.5 FieldAware
10.6 IBM Corporation
10.7 IFS
10.8 Klugo Group, SAP SE
10.9 Microsoft Corporation
10.10 Nomadia
10.11 Oracle Corporation
10.12 OverIT
10.13 Praxedo
10.14 Salesforce, Inc.
10.15 SAP
10.16 ServiceMax
10.17 ServicePower
10.18 ServiceNow
10.19 Tech Mahindra Limited
10.20 Trimble Navigation Limited
