Report Content
Chapter 1 Methodology & Scope
1.1 Market scope & definition
1.2 Base estimates & calculations
1.3 Forecast calculation
1.4 Data sources
1.4.1 Primary
1.4.2 Secondary
1.4.2.1 Paid sources
1.4.2.2 Public sources
Chapter 2 Executive Summary
2.1 Industry 360º synopsis, 2021 - 2032
Chapter 3 Industry Insights
3.1 Industry ecosystem analysis
3.2 Vendor matrix
3.3 Profit margin analysis
3.4 Technology & innovation landscape
3.5 Patent analysis
3.6 Key news and initiatives
3.7 Regulatory landscape
3.8 Impact forces
3.8.1 Growth drivers
3.8.1.1 Growing adoption of cloud-based solutions
3.8.1.2 Increasing need for customer engagement
3.8.1.3 Increasing adoption of Artificial Intelligence (AI) and Machine Learning (ML)
3.8.1.4 Growing demand for mobile communication
3.8.1.5 Growing popularity of the Internet of Things (IoT)
3.8.2 Industry pitfalls & challenges
3.8.2.1 Integration complexity
3.8.2.2 Maintaining high-quality communication
3.9 Growth potential analysis
3.10 Porter’s analysis
3.10.1 Supplier power
3.10.2 Buyer power
3.10.3 Threat of new entrants
3.10.4 Threat of substitutes
3.10.5 Industry rivalry
3.11 PESTEL analysis
Chapter 4 Competitive Landscape, 2023
4.1 Introduction
4.2 Company market share analysis
4.3 Competitive positioning matrix
4.4 Strategic outlook matrix
Chapter 5 Market Estimates & Forecast, By Component, 2021 - 2032 (USD Billion)
5.1 Key trends
5.2 Solution
5.2.1 Audio/Voice
5.2.2 Video
5.2.3 Message
5.2.4 Others
5.3 Service
5.3.1 Implementation & Integration
5.3.2 Training & Consulting
5.3.3 Support & Maintenance
5.3.4 Other Managed Services
Chapter 6 Market Estimates & Forecast, By Enterprise Size, 2021 - 2032 (USD Billion)
6.1 Key trends
6.2 SMEs
6.3 Large Enterprise
Chapter 7 Market Estimates & Forecast, By End-use Industry, 2021 - 2032 (USD Billion)
7.1 Key trends
7.2 BFSI
7.3 IT & Telecom
7.4 Retail & E-commerce
7.5 Healthcare
7.6 Transportation & Logistics
7.7 Travel & Hospitality
7.8 Others
Chapter 8 Market Estimates & Forecast, By Region, 2021 - 2032 (USD Billion)
8.1 Key trends
8.2 North America
8.2.1 U.S.
8.2.2 Canada
8.3 Europe
8.3.1 UK
8.3.2 Germany
8.3.3 France
8.3.4 Italy
8.3.5 Spain
8.3.6 Rest of Europe
8.4 Asia Pacific
8.4.1 China
8.4.2 India
8.4.3 Japan
8.4.4 South Korea
8.4.5 ANZ
8.4.6 Rest of Asia Pacific
8.5 Latin America
8.5.1 Brazil
8.5.2 Mexico
8.5.3 Rest of Latin America
8.6 MEA
8.6.1 UAE
8.6.2 South Africa
8.6.3 Saudi Arabia
8.6.4 Rest of MEA
Chapter 9 Company Profiles
9.1 ALE International
9.2 Avaya Inc.
9.3 Bandwidth Inc.
9.4 Infobip Ltd.
9.5 IntelePeer Cloud Communications LLC
9.6 MessageBird
9.7 Plivo Inc.
9.8 RingCentral
9.9 Sinch
9.10 TeleSign
9.11 Telnyx LLC
9.12 TEXTUS
9.13 Twilio Inc.
9.14 Vonage America, LLC.
9.15 Voximplant
