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International Wholesale Voice Carrier Market Size By Service (Voice Termination, Interconnect Billing, Fraud Management), By Transmission Network (Owned Network, Leased Network), By Technology (VoIP, Traditional Switching), COVID-19 Impact Analysis, Growth Potential, Regional Outlook, Competitive Market Share & Forecast, 2023 – 2032

  • Report ID: GMI4796
  • Published Date: Nov 2022
  • Report Format: PDF

Industry Statistics

International Wholesale Voice Carrier Market size surpassed USD 30 billion in 2022 and is expected to grow at around 15% CAGR from 2023 to 2032. Wholesale voice carrier solutions such as hosted VoIP are emerging as preferable alternatives for businesses with seasoned demand changes that require scalable calling abilities. These systems allow hassle-free and cost-effective integration to consolidate social media, smartphones, chat, email, voicemail, and other communication channels used by an enterprise. Rapid scalability of hardware & software infrastructure will also impact the market share.

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It is anticipated that increasing wholesale voice fraud across the world may inhibit market expansion to a certain extent. These fraudulent activities erode a significant amount of revenue from every telecom operator. Close to two-thirds of all fraud losses, particularly voice fraud losses, are connected to international traffic. The burden of International Revenue Share Fraud (IRSF), in particular, is growing at a rapid rate. With increasing occurrences of voice fraud, the industry may witness a slump in growth.

Shift in preference for wholesale voice termination services from telecom providers

The international wholesale voice carrier market from the voice termination service segment is poised to depict gains of nearly 13% up to 2032. Telecom providers are increasingly shifting from conventional voice & data services to wholesale voice carrier services that are highly profitable. Growing demand for advanced tech-based services such as cloud communication, and IoT has also increased the deployment of wholesale voice-based services.

Uptake across varied geographies to proliferate demand for leased VoIP network infrastructure

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The leased transmission network segment is projected to exhibit more than 15.5% growth rate through 2032. This can be attributed to the rising uptake of leased network infrastructure for VoIP call termination across various locations worldwide. Many telecom operators are leasing a part of the network from regional players to establish their voice termination facilities across upcoming markets.

Collaborations with telecom operators to drive consumption of VoIP technology

International wholesale voice carrier market value from the VoIP technology worth around USD 11.5 billion in 2022. VoIP refers to the transmission of voice content and multimedia over Internet Protocol (IP) networks. This technology is a cost-effective option to conventional telephone networks such as Public Switched Telephone Networks (PSTN) for enterprises. Companies are also focusing on expanding their VoIP services by collaborating with telecom operators.

Penetration of 5G network services to boost wholesale voice carrier demand in APAC

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Regionally speaking, the Asia Pacific international wholesale voice carrier industry is anticipated to register 12.5% growth rate between 2023 and 2032. This can be credited to the rapid growth of smartphones and increased penetration of 5G network services across the region. The increase in voice traffic and the adoption of mobile devices have fueled the adoption of wholesale voice carrier services in the region. Additionally, surging demand for voice termination and fraud management services will further complement the regional market revenue.

Strategic collaborations to define the competitive landscape

Some of the major players operating in the international wholesale voice carrier market include Alepo, AT & T, Inc., BCE Nexxia Corporation, Bharti Airtel Ltd., BT Group Plc, CenturyLink, Inc., CITIC Telecom International Holdings Limited, Deutsche Telekom AG, Emirates Telecommunication Group Company PJSC (Etisalat), NTT Corporation, Orange SA, Singapore Telecommunications Limited, Sprint (T-Mobile), Tata Communications Ltd., Telefonica SA, Telenor ASA, Telstra Corporation Ltd., Verizon Communications Inc., and Vodafone Group Plc. These participants are focusing on acquisitions as a preferred strategy to expand their business operations.

Impact of COVID-19 crisis on global market

The COVID-19 pandemic resulted in the implementation of stringent lockdowns and social distancing norms, creating roadblocks for various industry sectors. However, the pandemic encouraged the adoption of a remote working model across industries, triggering a rise in demand for efficient voice carrier networks. With rising internet and calling traffic worldwide, telecom operators have increasingly used advanced wholesale voice carrier systems to ensure optimum communication during the outbreak. Also, with accelerated vaccination programs and the gradual resumption of outdoor activities, enterprises are implementing hybrid work models, which will further promote the usage of wholesale voice carriers for business communication applications.

This market research report on international wholesale voice carrier includes in-depth coverage of the industry with estimates & forecast in terms of revenue in USD from 2018 to 2032, for the following segments:

Market Outlook, By Service

  • Voice Termination
  • Interconnect Billing
  • Fraud Management

Market Outlook, Transmission Network

  • Owned Network
  • Leased Network

Market Outlook, End-Use

  • VoIP
  • Traditional Switching

The above information has been provided for the following regions and countries:

  • North America
    • U.S.
    • Canada
  • Europe
    • UK
    • Germany
    • France
    • Spain
    • Italy
    • Netherlands
  • Asia Pacific
    • China
    • Japan
    • South Korea
    • India
    • ANZ
    • Southeast Asia
  • Latin America
    • Brazil
    • Mexico
    • Argentina
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Egypt
    • South Africa


Authors: Preeti Wadhwani, Smriti Loomba

Frequently Asked Questions (FAQ) :

The market size of international wholesale voice carrier crossed USD 30 billion in 2022 and is anticipated to depict around 15% CAGR from 2023 to 2032, with rising adoption of hosted VoIP-based services.
The voice termination service segment is expected to exhibit more than 13% growth rate between 2023 and 2032, due to the shifting preference from telecom providers from traditional data and voice services to wholesale voice carrier services.
Asia Pacific industry is poised to register gains at about 12.5% through 2032, owing to the rising penetration of mobile devices and 5G network services in the region.
Alepo, AT & T, Inc., BCE Nexxia Corporation, Bharti Airtel Ltd., BICS SA, BT Group Plc, CenturyLink, Inc., and China Telecommunications Corporation are some of the key players in the industry.

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Premium Report Details

  • Base Year: 2022
  • Companies covered: 20
  • Tables & Figures: 288
  • Countries covered: 21
  • Pages: 200
  • Upcoming Report: Details can be customized to meet your information and data needs. Feel free to share your detailed research requirements via this form.

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