Wholesale Voice Carrier Market Size By Service (Voice Termination, Interconnect Billing, Fraud Management), By Transmission Network (Owned Network, Leased Network), By Technology (VoIP, Traditional Switching), Industry Analysis Report, Regional Outlook, Growth Potential, Competitive Market Share & Forecast, 2020 – 2026

Industry Trends

Wholesale Voice Carrier Market size exceeded USD 20 billion in 2019 and is poised to register over 10% CAGR between 2020 and 2026. The global wholesale voice traffic accounted for over 550 billion minutes in 2019 and is expected to grow at a CAGR of above 8% over the forecast period.
 

Wholesale voice carriers provide large capacity telephonic services used by telecommunication businesses to deliver long distance, local, toll free, or international voice calls, and other services like video conferencing. Driven by the COVID-19 pandemic and the growing popularity of the ‘work from home’ trend, the market for wholesale voice carrier services will expand.
 

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The wholesale voice carrier industry is witnessing significant disruption with the increasing availability of VoLTE and rapidly growing use of VoIP networks. Increasing subscriber count and rising competition from Over-the-Top (OTT) players, such as Facebook and WhatsApp, are pressurizing telecoms to adopt wholesale voice carrier services. The prices for voice termination services have also declined substantially.
 

Wholesale voice carrier services have increasingly gained traction amid the ongoing COVID-19 pandemic as subscribers are making frequent and long duration calls. As per the June 2020 press release by Ericsson, the duration of voice call sessions increased by up to 70% during the lockdown phase. This has spurred the adoption of wholesale voice carrier services as telecom enterprises ensure they are well dimensioned to handle the unprecedented amount of call traffic.
 

Rising demand for improving service revenue to fuel market growth

The wholesale voice and data services market is witnessing rapid growth in the adoption to address dynamic requirements for increasing voice traffic and high-quality roaming services. CSPs and telecom service providers are increasingly purchasing wholesale voice carrier services to improve revenues and mitigate financial losses, creating new avenues for market expansion.
 

For instance, Ace Peak Investment, a VoIP wholesale voice termination provider, is offering high-quality, IP-hosted wholesale voice termination services to reduce the total cost of ownerships for telecom providers.
 

Spike in demand for high margin services to spur the demand of voice termination segment in the France market

The France voice termination segment held above 70% market share in 2019, driven majorly by the gradual shift of telecom providers from traditional voice and data services to highly profitable wholesale voice carrier services. As voice termination includes significant charges for routing and termination of international calls across multiple network routes, wholesale voice carrier services are proving to be a profitable market growth avenue. The French telecom industry’s shift to IP has also opened up new opportunities for wholesale voice carrier market players.
 

With a rapid growth in the French telecom industry, the demand for voice termination systems is increasing exponentially. For instance, Orange Telecom, a leading telecom service provider in France, has expanded its voice termination service to more than 1,600 global destinations for both landline and mobile termination. The regional market growth will also be driven by dedicated voice corridors and regional offers.
 

Declining termination costs to augment owned transmission network segmentin Japan

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In Japan wholesale voice carrier market, the owned transmission network segment is set to attain over 8% CAGR through 2026 owing to the increasing benefits of owning underlying cable and fiber infrastructure to transmit these services for other enterprises. As the prices for voice termination have dropped significantly, enterprises with owned networks can lease their network capacity for additional revenues, which has proliferated the market demand for owning wholesale voice carrier infrastructure. Furthermore, the rising need for high-quality VoIP transmission has created new market opportunities.
 

An upward trend for IP-based wholesale voice to drive Brazil VoIP sector

The VoIP segment in Brazil is projected to register 12% growth rate up to 2026 propelled by the increasing use of VoIP services by subscribers in the country. Furthermore, the growing demand for VoIP-based calling to counter the higher cost of traditional voice calling technologies is a major factor driving the market revenue. VoIP-based wholesale voice carrier services are enabling Brazilian telecom enterprises to abolish roaming charges whilst providing improved connectivity.
 

Increasing number of international voice minutes to boost the MEA industry value

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MEA accounted for significant portion with around 20% market revenue share and over 80 billion minutes in 2019. The MEA wholesale voice carrier market is characterized by increased volumes of international call traffic being terminated in the Middle East. Majority of voice wholesalers are expanding their infrastructure to add new destinations to voice termination in the region.
 

In addition, several nations including Egypt, Iran, and Nigeria have witnessed a spike in demand for IP-based voice calling, accentuating the market growth trends.
 

Africa has also witnessed rising penetration of smartphones and increased demand for international voice calls. This is another major factor contributing to the expanding market presence of wholesale voice carrier services across the MEA.
 

Launch of innovative solutions with enhanced features to gain a competitive edge

The global wholesale voice carrier market is characterized by large-scale investments in mapping technologies to meet real-time navigation demands. For instance, My Country Mobile, a leading VoIP-based wholesale voice provider, has aggressively added new features to its voice services for resellers and telecom providers. The company has also invested heavily in setting up over 500,000 retail outlets globally and partnering with nearly 1,000 global telecom operators.
 

The industry has also witnessed several strategic alliances between key market players for launching new products with added functionalities to maintain the revenue share and profitability. For instance, in May 2019, Vodafone partnered with Telefonica Deutschland to provide its wholesale voice and data infrastructure for Telefonica’s services in Germany. The partnership is expected to help Vodafone offer stiff competition to major industry rivals by penetrating the western European market.
 

Some of the major companies operating in the wholesale voice carrier market are Alepo, AT & T, Inc., BCE Nexxia Corporation, Bharti Airtel Ltd., BICS SA, BT Group Plc, CenturyLink, Inc., China Telecommunications Corporation, CITIC Telecom International Holdings Limited, Deutsche Telekom AG, Emirates Telecommunication Group Company PJSC (Etisalat), Globitel, IDT Corporation, NTT Corporation, Orange SA, Singapore Telecommunications Limited, Sprint (T-Mobile), Tata Communications Ltd., Telefonica SA, Telenor ASA, Telstra Corporation Ltd., Verizon Communications Inc., and Vodafone Group Plc.
 

This market research report on wholesale voice carrier includes in-depth coverage of the industry with estimates & forecast in terms of revenue in USD from 2015 to 2026 for the following segments:
 

Market, By Service

• Voice Termination
• Interconnect Billing
• Fraud Management

Market, By Transmission Network

• Owned Network
• Leased Network

Market, By End-Use

• VoIP
• Traditional Switching

The above information has been provided for the following regions and countries:

• North America
  • U.S.
  • Canada
• Europe
  • UK
  • Germany
  • France
  • Spain
  • Italy
  • Netherlands
• Asia Pacific
  • China
  • Japan
  • South Korea
  • India
  • ANZ
• Latin America
  • Brazil
  • Mexico
  • Argentina
• Middle East & Africa
  • Saudi Arabia
  • UAE
  • Egypt
  • South Africa