International Wholesale Voice Carrier Market Size By Service (Voice Termination, Interconnect Billing, Fraud Management), By Transmission Network (Owned Network, Leased Network), By Technology (VoIP, Traditional Switching), COVID-19 Impact Analysis, Regional Outlook, Growth Potential, Competitive Market Share & Forecast, 2021 – 2027

Industry Trends

International Wholesale Voice Carrier Market size exceeded USD 25 billion in 2020 and is poised to register gains of over 10% between 2021 and 2027. The international wholesale voice traffic accounted for around 600 billion minutes in 2020 and is expected to surpass 1 trillion minutes by 2027 at a CAGR of above 10%.
 

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The adoption of wholesale voice and data services with the rising popularity of smart devices and improving 4G cellular infrastructure is likely to boost the industry demand. The proliferation of LTE and the increased popularity of smartphones and tablets is anticipated to trigger a substantial growth of VoIP calling on multiple devices. The extension of these LTE based services to provide similar capabilities when roaming is seen as one of the biggest drivers towards the growth of international wholesale voice carrier services.
 

The international wholesale voice carrier industry has gained traction in the COVID-19 pandemic as multiple organizations adopted work from home for their employees. With the economic and social disruptions caused by the pandemic, people across the globe are relying on technology for information, monitoring social distancing, and working from home. Leading telecom players from broadband to voice to data center operators have benefitted from a surge in traffic of voice and data. As a result, the international wholesale voice carrier sector is performing well as compared to other infrastructure sub-sectors, and has led to nearly 15% year-on-year spike in the volume of calls in 2020.
 

Spike in demand for high margin services in the UK

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The UK voice termination segment is predicted to accrue USD 1 billion in revenue by 2023, as the segment is witnessing an increasing demand for advanced technology-based services such as cloud communication services, and IoT services. The UK telecom industry’s shift to IP has also opened new opportunities for international wholesale voice carrier market players. For instance, in March 2021, Ofcom announced to reduce the call termination rate to 0.379 cent per minute by 2022 from the current cap of 0.468 cent per minute for calls to mobile or landline.
 

Regional companies are focusing on developing strategic partnerships with major industry participants to expand their international wholesale voice carrier capabilities. The regional market growth will also be impelled by dedicated voice corridors and region wise offers.
 

Declining termination costs to augment owned transmission network market demand in India

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The owned transmission network in India held more than 75% of the international wholesale voice carrier market share in 2020 towing to increasing investments from telecom operators to expand their infrastructure and growing demand for fiber optics. Major voice carrier across the region are focusing on the expansion of their telecom infrastructures and investing heavily in upscaling their network backbone.
 

An upward trend for IP-based wholesale voice to drive the Mexico VoIP market revenue

In Mexico, the VoIP segment is set to attain a CAGR of above 15% through 2027. Business enterprises are increasingly relying on VoIP as it helps in improving productivity and reducing operational costs. The increasing adoption of 5G technology, AI integration, and unified mobile communication are providing growth opportunities to the market. Companies are also establishing partnerships with telecom operators to expand their VoIP services globally.
 

Increasing number of international voice minutes in APAC

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The APAC international wholesale voice carrier market captured a prominent portion with nearly 35% of the revenue share and about 200 billion minutes of international traffic in 2020. The regional industry is characterized by increased smartphone adoption and rising affinity of subscribers towards VoIP calling. For instance, according to GSMA Intelligence’s Mobile Economy Report 2021, in 2020, the mobile phone adoption rate was 68% in APAC region. Considering the adoption of smartphones and increased voice traffic due to current COVID-19 pandemic, the demand for fraud management and voice termination services is estimated to increase significantly.
 

Launch of innovative solutions with enhanced features to gain a competitive edge

International wholesale voice carrier market has witnessed several strategic acquisitions by major vendors to acquire marginal players and strengthen their market presence. For instance, in April 2020, Tofane Global SAS, a leading European telecom services provider, acquired NOS International Carrier Services, an international wholesale voice carrier provider in Portugal. The acquisition amplified Tofane’s footprint in Portuguese-speaking markets, including Portugal, Brazil, Angola, Cape Verde, Guinea-Bissau, Mozambique, East Timor, Macau, Sao Tome, and Principe.
 

The industry also observed several strategic alliances among key industry participants for expanding their portfolios with added functionalities to maintain the revenue share and profitability.
 

Some of the key players operating in the market are Alepo, AT & T, Inc., BCE Nexxia Corporation, Bharti Airtel Ltd., BICS SA, BT Group Plc, CenturyLink, Inc., China Telecommunications Corporation, CITIC Telecom International Holdings Limited, Deutsche Telekom AG, Emirates Telecommunication Group Company PJSC (Etisalat), Globitel, IDT Corporation, NTT Corporation, Orange SA, Singapore Telecommunications Limited, Sprint (T-Mobile), Tata Communications Ltd., Telefonica SA, Telenor ASA, Telstra Corporation Ltd., Verizon Communications Inc., and Vodafone Group Plc.
 

The market research report on international wholesale voice carrier includes in-depth coverage of the industry with estimates & forecast in terms of revenue in USD from 2016 to 2027 for the following segments:

Market, By Service

• Voice Termination
• Interconnect Billing
• Fraud Management

Market, By Transmission Network

• Owned Network
• Leased Network

Market, By End-Use

• VoIP
• Traditional Switching

The above information has been provided for the following regions and countries:

• North America
  • U.S.
  • Canada
• Europe
  • UK
  • Germany
  • France
  • Spain
  • Italy
  • Netherlands
• Asia Pacific
  • China
  • Japan
  • South Korea
  • India
  • ANZ
• Latin America
  • Brazil
  • Mexico
  • Argentina
• Middle East & Africa
  • Saudi Arabia
  • UAE
  • Egypt
  • South Africa