Web Real-Time Communication (WebRTC) Market Share

Web Real-Time Communication Market Share

Enghouse Systems Limited and TWILIO INC. dominates the lobal WebRTC industry which holds over 10% of market share. Enghouse Systems Limited has established strategic partnerships and alliances with telecommunications providers, software vendors, and system integrators to broaden its presence & distribution channels in the WebRTC industry. In December 2023, Enghouse Systems Limited announced a strategic technology partnership with Synergy SKY, a leader in simplifying video communication across multiple platforms. Enghouse Interactive will integrate Synergy SKY CONNECT into Lifesize, enhancing customer experience by supporting various video meeting technologies for seamless, user-friendly communication solutions.
 

TWILIO INC. is dedicated to innovation and distinctiveness in its WebRTC solutions to maintain a competitive edge. The company actively explores cutting-edge technologies, such as WebRTC-based Augmented Reality (AR) and Virtual Reality (VR) applications, to craft immersive communication experiences for users.  In August 2023, TWILIO unveiled innovative Artificial Intelligence (AI) features for its customer engagement platform. The recently introduced CustomerAI suite encompasses predictive & generative AI tools, intending to transform customer comprehension and enhance personalized interactions. Through the utilization of conversational speech recognition and Natural Language Understanding (NLU), voice intelligence extracts valuable insights from voice data.
 

Web Real-Time Communication Market Companies

Major companies operating in the WebRTC industry are:

• Agora Lab, Inc.
• Avaya Inc.
• Cafex
• Cisco System, Inc.
• Dialogic Corporation
• Enghouse Systems Limited
• Google
• Oracle Corporation
• Oxagile
• Plivo Inc.
• Polycom
• Quobis
• TWILIO INC.