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Retail Logistics Market - By Type (Conventional Retail Logistics, E-Commerce Retail Logistics), Interest Rate (Commerce enablement, Supply Chain Solutions, Reverse logistics & liquidation, Transportation Management), Mode of Transport & Forecast, 2024 - 2032

  • Report ID: GMI10080
  • Published Date: Jul 2024
  • Report Format: PDF

Retail Logistics Market Size

Retail Logistics Market size was valued at USD 263.1 billion in 2023 and is expected to grow at a CAGR of over 10% between 2024 and 2032. The retail logistics business is experiencing tremendous growth due to the proliferation of direct-to-consumer (DTC) firms. DTC firms sell their goods online directly to customers, eschewing traditional retail middlemen. For this business model to handle the whole supply chain, from inventory control to order fulfilment and returns processing, a strong and scalable logistics infrastructure is needed.

Retail Logistics Market

The need for dependable, effective, and adaptable logistics solutions grows as new DTC brands enter the market, while existing established brands expand. This necessity drives investments in last-mile delivery services, transportation, and warehousing that are especially suited to the needs of DTC operations. The focus on offering a first-rate customer experience, including quick shipping and simple returns, also encourages the expansion of specialist logistics services in this market.

Big data and analytics are revolutionizing the retail logistics market by offering information that improves productivity & judgment. Demand forecasting, inventory control, and route planning are some of the logistics activities that can be made more efficient by analyzing the enormous volumes of data created across the supply chain. Retailers can reduce stockouts and overstock situations by utilizing big data to predict consumer behavior & ensure that the correct products are accessible at the right times & locations.

Additionally, analytics allow for dynamic route optimization, lowering transportation costs and speeds up deliveries. Real-time data analytics also improve visibility and transparency throughout the logistics network, which enables proactive problem solving & improved management. Big data and analytics are integrated into retail logistics systems to improve operations & reduce costs.

For instance, in February 2022, Amazon revealed that it has signed a deal to introduce a fleet of electric delivery vans to carry goods to consumers with Vermont-based Green Mountain Power. Reducing carbon emissions and promoting the development of an environmentally sustainable logistics network are the goals of this collaboration.

A major challenge facing the retail logistics market is the high operating expenses, which influence sustainability and profitability. These expenses result from several factors such as labor, transportation, and technology expenditures. Volatility in fuel prices can result in a significant rise in transportation costs, particularly when last-mile delivery is involved, which is a naturally expensive operation. Another significant component is labor expenses, which are largely driven by the rising wages and the demand for experienced staff to oversee the intricate logistics processes & cutting-edge technologies.

To maintain competitiveness, ongoing investments in cutting-edge technology, including sophisticated tracking solutions, automation systems, and warehouse management software are also required, which incur high financial expenditure. Expenses rise further when logistics infrastructure needs to be upgraded and maintained to satisfy the changing customer demands for deliveries that are dependable and rapid.

Retail Logistics Market Trends

The widespread adoption of e-commerce and the trend toward omnichannel retailing are two of the key growth drivers of the retail logistics industry. The inclination of customers toward online shopping has led to a surge in e-commerce, which requires sophisticated logistics systems to handle the growing number of online orders. This includes dependable last-mile delivery services, quick order processing, and effective warehousing.

The rise of omnichannel retailing, which combines physical & virtual sales channels, increases the complexity of logistics. Retailers must ensure seamless inventory management, real-time tracking, and flexible shipping options across all channels, requiring significant investments in infrastructure and technology to enhance productivity and customer satisfaction.

Additionally, the retail logistics market is witnessing a shift in attention toward sustainability due to growing consumer consciousness and regulatory demands. Consequently, retailers and logistics providers are adopting eco-friendly techniques. These activities include using electric vehicles, optimizing delivery routes to reduce carbon emissions, and implementing green warehousing solutions such as energy-efficient systems and solar-powered facilities.

Recyclable and biodegradable materials are becoming more popular in sustainable packaging. These strategies provide businesses a competitive edge by appealing to eco-aware customers and reducing their negative effects on the environment. Future trends in retail logistics will be shaped by the need for significant expenditure and innovations to achieve sustainability.

Retail logistics is undergoing a transformation due to technological improvements, especially in automation. Picking, packing, and sorting orders at a warehouse by utilizing robotics greatly improves accuracy & efficiency. Drones and autonomous delivery trucks are being investigated as potential faster and more affordable solutions to last-mile delivery problems.

Furthermore, predictive analytics for demand forecasting and inventory management are made possible by advances in AI and machine learning, which minimize wastage and optimize stock levels. Devices connected to the Internet of Things (IoT) offer real-time cargo tracking and monitoring, thereby enhancing supply chain visibility and control. The increasing complexity and scope of retail logistics operations necessitates the use of these technical breakthroughs.

Retail Logistics Market Analysis

Retail Logistics Market Size By Mode of Transport,  2022-2032 (USD Billion)

Based on the mode of transport, the market is divided into railways, airways, roadways, and waterways. The roadways segment is expected to register a CAGR of 10% during the forecast period.

  • The movement of goods by trucks and other road vehicles is a crucial aspect of retail logistics, and it involves the highways section. For the first mile and last-mile delivery processes, this section is crucial. Road transportation is utilized in the first mile to transfer commodities from production facilities to warehouses and distribution hubs.
  • In last-mile delivery, it is essential for moving products from distribution hubs straight to retail locations or to the final customers. The flexibility, affordability, and capacity to access both remote & metropolitan places are the defining characteristics of the highways category. A range of logistics operations are included in it, comprising dedicated trucking services, express delivery services, and shipments of both full truckloads and less-than-truckloads (FTLs).
  • To achieve delivery deadlines and control logistical costs, the road segment's efficiency is essential. Route optimization software, vehicle technology, and sustainable fuel options are driving improvements in this area, ensuring that it maintains the backbone of retail logistics even in the face of obstacles including traffic congestion, rising fuel costs, and regulatory compliance.


Retail Logistics Market Share, By Type, 2023

Based on type, the retail logistics market is divided into conventional retail logistics & e-commerce retail logistics. The conventional retail logistics segment dominated the global market with a revenue of over USD 500 billion in 2032.

  • Traditional supply chain management techniques and procedures employed by brick-and-mortar retailers are referred to as conventional retail logistics. The flow of goods from producers to distribution hubs and ultimately to retail locations is covered in this section. Transportation, warehousing, and inventory management are important elements of this section.
  • For conventional retail logistics to ensure product availability in stores without overstocking, which can result in higher holding costs, effective inventory control is crucial. In the case of gathering goods from multiple vendors, and classifying & delivering them to retail establishments, distribution centers are essential.
  • Resupply logistics is another aspect of this segment; in this scenario, products are regularly delivered to retailers in accordance with sales information and inventory levels. The goal is to maximize the flow of goods to ensure prompt replenishment and preserve product availability for customers. Despite the difficulties posed by the growth of e-commerce, traditional retail logistics is still essential to the upkeep of physical retail establishment supply chains.


U.S. Retail Logistics Market Size, 2022-2032 (USD Billion)

North America dominated the global retail logistics market in 2023, accounting for a share of over 35%. The retail logistics business is dominated by the North American region for several reasons that foster efficiency and growth. Firstly, the area has a well-established and broad transportation network, which makes it easier to move commodities efficiently. This network consists of numerous highways, trains, and ports. For delivery operations that involve both the first and last miles, this infrastructure is essential.

Furthermore, this region has a high rate of technological adoption, with businesses making significant investments in cutting-edge logistics technologies such as IoT, automation, and AI. These technologies significantly reduce delivery times, optimize operations, and increase supply chain visibility.

The demand for retail goods and, by extension, reliable logistics services, is further fueled by the region's solid economy & high consumer purchasing power. In addition, the existence of large North American e-commerce giants such as Amazon and Walmart greatly enhances the region's leadership in retail logistics. These businesses consistently advocate and drive innovation and logistics efficiency, establishing high benchmarks for the sector. The U.S. and Canada's business-friendly laws and benevolent regulatory frameworks promote investments in logistics services and infrastructure, driving the growth and market leadership of the North American retail logistics sector.

The existence of significant retail and e-commerce giants, such as Amazon and Walmart, coupled with its cutting-edge infrastructure and technology innovation, have made the U.S. a leader in the retail logistics industry. Furthermore, the nation has a vast network of ports, trains, and highways that make it easier to distribute and carry goods quickly & effectively. Modern technology, such as automation, AI, and IoT, is widely used and improves supply chain visibility & operational efficiency.

Additionally, there have been large investments in logistics infrastructure and services due to the strong purchasing power of consumers and the quick expansion of e-commerce. The regulatory landscape in the U.S. is business-friendly and promotes ongoing advancements and innovations in the logistics industry. Together, these elements ensure the ongoing leadership of the U.S.in the retail logistics market.

For instance, in October 2022, Boohoo Group plc chose DHL Supply Chain, a contract logistics provider and member of the Deutsche Post DHL Group with its headquarters located in Germany, to manage its first distribution center in the U.S. DHL Supply Chain will provide warehouse solutions to Boohoo, an apparel retailer based in the UK with annual sales exceeding USD 2.4 billion, to help with its planned growth in the U.S. market.

The retail logistics market in Japan is distinguished by its cutting-edge technology, accuracy, and great efficiency. The nation's well-developed infrastructure, which includes a vast network of ports, railroads, and highways, enables smooth logistics operations. Japanese businesses are renowned for emphasizing lean logistics techniques and just-in-time (JIT) inventory systems, which reduce wastage and guarantee on-time delivery of goods. Efficiency is further increased by the high degree of technological integration in logistics processes, such as robotics and automation in warehouses. Japan's highly populated cities also create a demand for efficient last-mile delivery options, which spurs the development of creative urban logistics strategies. The nation's dedication to innovations and ongoing development guarantees the efficiency and fierce competition of its retail logistics sector.

The retail logistics market in South Korea is notable for its robust e-commerce sector, dense urbanization, and cutting-edge technology. The nation's well-established transportation infrastructure, which consists of ports, trains, and motorways, facilitates effective logistical operations. To improve supply chain responsiveness and efficiency, South Korean businesses extensively engage in cutting edge technology including robots, automation, and AI.

Effective last-mile delivery solutions are in high demand due to the high population density, especially in cities such as Seoul. Companies are focused on quick and dependable delivery choices to fulfill customer expectations, which has further accelerated investments in logistics infrastructure and services due to the explosive expansion of e-commerce. Thus, South Korea holds a prominent place in the retail logistics industry due to its advanced technological skills and creative logistics strategies.

China's vast population, thriving e-commerce industry, and major infrastructural investments have made it one of the world's largest and fastest-growing retail logistics markets. The nation's large network of ports, trains, and highways makes it easier to carry commodities across long distances in an effective manner. Automation, AI, and big data analytics are just a few of the cutting-edge technologies that China's logistics industry employs to improve supply chain transparency and efficiency.

Large e-commerce sites such as JD.com and Alibaba are vital in propelling innovation in logistics by establishing exacting criteria for delivery punctuality and dependability. The government's focus on infrastructure development and favorable policies further supports the growth of the logistics sector. Despite obstacles including regional differences in the development of infrastructure, China's size, technological advancement, and dynamic market environment ensure its dominance in the market.

Retail Logistics Market Share

DHL International GmbH and United Parcel Service held a significant share of over 20% in the retail logistics industry. Due to its broad global network, diverse service options, and dedication to innovation, DHL International GmbH, a branch of the German logistics giant Deutsche Post DHL Group, enjoys a sizable stake in the retail logistics market. With operations in more than 220 nations and territories, DHL offers a comprehensive variety of logistics services, such as supply chain management, freight transportation, and express delivery.

DHL can handle complex logistics operations for diverse retailers with efficiency owing to its robust infrastructure and global reach. DHL's emphasis on technical innovations enhances customer experience and operational efficiency. Examples of these innovations include the use of automation, advanced analytics, and the IoT. Clients that care about the environment are also drawn to the business by its commitment to sustainability, which includes green logistics solutions and carbon-neutral shipping choices.

Due to its broad logistics network, wide range of services, and dedication to providing excellent customer service, United Parcel Service (UPS), a company based in the U.S., holds a leading position in the retail logistics industry. UPS offers a broad range of services, such as package delivery, freight transportation, and supply chain management, and is present in more than 220 countries and territories. Delivery options are dependable and efficient due to the company's vast domestic and international transportation network.

UPS's technological investments, including automation, data analytics, and sophisticated tracking systems, improve supply chain visibility and operational effectiveness. The company's innovation-focused approach is demonstrated by the delivery options it has developed including driverless vehicles and drone deliveries. Additionally, UPS prioritizes sustainability and has programs in place to reduce carbon emissions and improve fuel efficiency.

Retail Logistics Market Companies

Major players operating in the retail logistics industry are:

  • DHL International GmbH
  • FedEx
  • United Parcel Service
  • XPO Logistics, Inc.
  • DSV

Retail Logistics Industry News

  • In November 2021, New Balance, a sports footwear company based in the U.S., and DSV, an apparel company, expanded their logistics partnership. This expansion entailed DSV supply and storing three times as much for New Balance in the EMEA. The millions of extra pieces of products that DSV will be handling for New Balance can be effectively disseminated from the warehouse to every region of Europe owing to the new structure, which is made to ensure a high capacity as well as a flexible shuttle system for storage and retrieval.
  • In October 2021, C.H. Robinson partnered with SPS Commerce, the top retail network globally. The partnership helped these multichannel retailers to handle the hectic Christmas season and the ensuing difficult supply chain circumstances. Furthermore, by directly connecting Robinson's Navisphere platform to SPS Commerce Fulfilment’s Carrier Service LTL, the partnership expedites, lowers the cost, and simplifies the shipping process. This provides access to the largest LTL network in North America and competitive rates for over 95,000 retail suppliers.

The retail logistics market research report includes in-depth coverage of the industry with estimates & forecasts in terms of revenue (USD billion) from 2021 to 2032, for the following segments:

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Market, By Type

  • Conventional retail logistics
  • E-commerce retail logistics

Market, By Solution

  • Commerce enablement
  • Supply chain solutions
  • Reverse logistics & liquidation
  • Transportation management
  • Others

Market, By Mode of Transport

  • Railways
  • Airways
  • Roadways
  • Waterways

The above information is provided for the following regions and countries:

  • North America
    • U.S.
    • Canada
  • Europe
    • Germany
    • UK
    • France
    • Italy
    • Spain
    • Rest of Europe
  • Asia Pacific
    • China
    • India
    • Japan
    • South Korea
    • ANZ
    • Rest of Asia Pacific
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America
  • MEA
    • UAE
    • Saudi Arabia
    • South Africa
    • Rest of MEA


Authors: Suraj Gujar, Rutvij Kshirsagar

Frequently Asked Questions (FAQ) :

The market size of retail logistics reached USD 263.1 billion in 2023 and is set to witness over 10% CAGR between 2024 and 2032, due to the proliferation of direct-to-consumer (DTC) firms.

Conventional retail logistics segment will record a revenue of over USD 500 billion by 2032, owing to the need to upkeep the physical retail establishment supply chains.

North America market accounted for over 35% share in 2023, owing to the well-established and broad transportation network.

DHL International GmbH, FedEx, United Parcel Service, XPO Logistics, Inc, and DSV among others.

Retail Logistics Market Scope

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Premium Report Details

  • Base Year: 2023
  • Companies covered: 25
  • Tables & Figures: 218
  • Countries covered: 21
  • Pages: 210
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