Nurse Call Systems Market - By Product, By Technology, By Application, By End Use - Global Forecast, 2025-2034

Nurse Call Systems Market Size

The global nurse call systems market was valued at USD 2.6 billion in 2024. The market is expected to reach from USD 2.9 billion in 2025 to USD 6.7 billion in 2034, growing at a CAGR of 9.8% during the forecast period, according to the latest report published by Global Market Insights Inc. The high market growth is attributed to the increasing hospital admissions and patient volume, technological advancements in communication systems, rising geriatric population, and growth of long-term care and assisted living facilities, among other contributing factors.

Nurse call systems are communication systems used in healthcare facilities that allow patients to alert nurses or caregivers when they need help. Usually, the features of the system consist of bedside buttons, wall-mounted devices, or wearable transmitters that are connected to a centralized control panel. The main functions of the system are to upgrade patient safety, to shorten the time of response, and to facilitate the efficiency of workflow for the healthcare staff.
 

The major players in the nurse call systems market include Baxter (Hillrom), Honeywell, Ascom, Securitas Healthcare, and AMETEK (Rauland). These firms uphold their competitive position by product innovation on a regular basis, their presence in the global market, and their noteworthy expenditure on research and development.
 

The market has increased from USD 1.9 billion in 2021 and reached USD 2.3 billion in 2023, with the historic growth rate of 11.9%. The market growth was driven by the rising demand for improved patient safety and care efficiency, along with increasing healthcare facility modernization and adoption of advanced communication technologies.
 

The increasing incidence of chronic diseases, accidents, and surgical procedures has led to higher patient volumes in healthcare facilities. For instance, according to the World Health Organization (WHO), chronic diseases caused 41 million deaths globally in 2023, representing 74% of all deaths worldwide. The Centers for Disease Control and Prevention (CDC) reported that 6 in 10 adults in the U.S. had at least one chronic disease in 2022.
 

Additionally, the American Hospital Association documented a 12% increase in surgical procedures from 2021 to 2023. Nurse call systems help optimize workflows, reduce response times, and improve patient satisfaction. Healthcare facilities are investing in these systems to manage the growing patient numbers efficiently, with global healthcare IT spending reaching USD 270 billion in 2023.
 

Furthermore, the growing number of elderly individuals globally is driving demand for advanced nurse call systems, as this demographic is more prone to chronic illnesses and requires frequent care. Hospitals, nursing homes, and assisted living facilities are adopting these systems to ensure timely communication between patients and caregivers. This demographic shift is a major factor fueling long-term market growth.
 

Nurse Call Systems Market Trends

The market is growing considerably with the shift toward wireless and mobile-enabled systems, integration with hospital information systems (HIS) and EHRs, growing demand in home healthcare and assisted living, and increasing focus on patient-centric and personalized care, among other factors collectively driving industry growth.
 

• Healthcare organizations are, more and more, installing wireless nurse call systems that can be accessed through smart devices like mobile phones or tablets. The system increases the mobility, lowers the costs of the infrastructure, and allows real time communication between patients and the staff. The transition supports mobility and the availability of quick responses, which leads to the overall efficiency improvement.
   
• Moreover, the adoption of a nurse call system along with EHRs, hospital information systems, and clinical workflow tools, is a powerful way to achieve easy data sharing, patient request monitoring, and care coordination. The Office of the National Coordinator for Health Information Technology (ONC) states in its report that in 2021 the rate of EHR adoption in U.S. hospitals stood at 96%, whereas the number of hospitals that opted for integrated clinical workflow systems was 84%.
   
• The Centers for Medicare and Medicaid Services reported that, in 2023, the hospitals that used integrated nurse call systems had their average response times reduced by 32%, and the number of medical errors decreased by 28%. The type of integration here is, certainly, one that lowers mistakes and invites the provision of clinical decision-making with a high level of capability.
   
• Further, the use of IoT-enabled nurse call systems is gaining traction, enabling real-time monitoring of patient conditions. Smart sensors, wearables, and connected devices can trigger alerts automatically, reducing reliance on manual calls. This trend enhances predictive care and emergency preparedness, thereby sustaining market growth.
   

Nurse Call Systems Market Analysis

Based on the product, the nurse call systems market is segmented into integrated communication systems, button systems, mobile systems, and intercom systems. The integrated communication systems segment has asserted its dominance in the market by securing a significant market share of 33.3% in 2024 owing to their ability to streamline communication between patients and caregivers, enhance workflow efficiency, and integrate seamlessly with electronic health records and hospital information systems. The segment is expected to exceed USD 2.2 billion by 2034, growing at a CAGR of 9.5% during the forecast period.
 

On the other hand, the mobile systems segment is expected to grow with a CAGR of 10.6%. The growth of this segment is driven by increasing adoption of smartphones and wireless technologies in healthcare, demand for real-time communication, and the need for flexible, patient-centered care solutions across hospitals and long-term care facilities.
 

• The integrated communication systems segment continues to dominate the market. The hospitals are going through a rising number of patients and a lack of staff, which means that the need for efficient communication solutions is growing. Integrated communication systems allow the seamless interaction between patients, nurses, and other healthcare staff, which, in turn, reduces the waiting times. This is what helps to increase the response times and, basically, the efficiency of the workflow.
   
• Moreover, integrated systems connect nurse call solutions with monitoring devices, alarms, and hospital IT systems, ensuring critical alerts reach caregivers instantly. Faster responses to emergencies and patient requests enhance safety and satisfaction. Hospitals are prioritizing such solutions to comply with quality care standards.
   
• The button systems segment held a revenue of USD 784.8 million in 2024, with projections indicating a steady expansion at 9.3% CAGR from 2025 to 2034. The rise in the segment is attributed to the fact that the products are simple and reasonable, which makes them accessible to hospitals and nursing homes. These products make it possible for patients to use them, especially when they are old and handicapped, thus guaranteeing that caretakers are informed without delay. In addition, owing to their durability and the minimum training requirements for new users, they have contributed to their adoption in both the developed and the emerging healthcare facilities.
   
• The mobile systems segment held a revenue of USD 654.6 million in 2024, with projections indicating a steady expansion at 10.6% CAGR from 2025 to 2034. The growth of the segment is driven by their ability to provide real-time communication between patients and caregivers, improving response times and care quality. Their integration with smartphones and wireless networks enhances mobility and workflow efficiency in modern healthcare settings.
   
• The intercom systems segment accounted for significant revenue in 2024, with projections indicating a steady expansion at 10.1% CAGR from 2025 to 2034. The segment is driven by their ability to facilitate direct two-way communication between patients and healthcare staff, ensuring faster response times. Their role in enhancing patient safety and streamlining coordination among medical teams further supports adoption.
   

Based on technology, the nurse call systems market is segmented into wired communication equipment and wireless communication equipment. The wired communication equipment segment dominated the market in 2024, accounting for USD 1.5 billion and is anticipated to grow at a CAGR of 9.3% during the forecast period.
 

• Wired nurse call systems are the first choice in critical hospital environments since they offer connectivity that is consistent and uninterrupted. Unlike wireless systems, they are less prone to interference, ensuring that emergency calls are always transmitted. This feature of them makes them reliable choices in intensive care units and emergency departments, and hence their use is widespread.
   
• Many healthcare facilities, especially in developing regions, opt for wired systems as they are cheaper to install than advanced wireless ones. Apart from that, they are also relatively easy to maintain with less expenditure on software updates and network management. This is the reason why they continue to be in demand despite their cost of advantage.
   
• The wireless communication equipment segment accounted for significant revenue in 2024 and is anticipated to grow at a CAGR of 10.5% over the forecast period. The growth of the segment is driven by the rising need for mobility and flexibility in healthcare environments, allowing staff to respond from anywhere within the facility.
   
• These systems reduce installation complexity and costs compared to traditional wired setups, making them attractive for hospitals and long-term care facilities. The growing adoption of advanced wireless technologies enhances real-time communication and reliability. Additionally, their scalability supports seamless integration with other digital health systems, boosting efficiency and patient satisfaction.
   

Based on application, the nurse call systems market is segmented into alarms and communications, workflow support, wanderer control, and fall detection and prevention. The alarms and communications segment dominated the market in 2024, accounting for USD 1 billion and is anticipated to grow at a CAGR of 9.6% during the forecast period.

• Hospitals are increasingly prioritizing systems that can give immediate alerts in case of a medical emergency. Alarms and communication units ensure that the caregivers are informed without delay, thus cutting the reaction time and avoiding the arising of complications. This essential function in ensuring the patients’ health is the main installation driver.
   
• On top of that, the number of hospital admissions and the long-term care residents is constantly increasing, and therefore, the caregivers need to have proper tools in order to handle the requests coming from the patients. Alarm and communication systems equipment make it possible for the patients and the staff to have a conversation in real-time; hence, the efficiency of the workflow is enhanced. This specific need for the ease of communication is leading to more installations of the systems.
   
• The workflow support segment accounted for significant revenue in 2024 and is anticipated to grow at a CAGR of 10% over the forecast period. The growth of the segment is mainly influenced by the necessity for the automation of task management, which has been very helpful in the reduction of the administrative burden on healthcare personnel. Also, the feature of being able to connect with electronic health records (EHRs) not only allows for accurate documentation but also ensures the efficient coordination of patient care.
   
• The wanderer control segment held a revenue of USD 562.9 million in 2024, with projections indicating a steady expansion at 10.5% CAGR from 2025 to 2034. The reason for the expansion of this segment is the rising demand to constantly watch over and protect patients suffering from dementia or other cognitive impairments, thus lowering the risk of escape. In addition, the partnership with alert systems facilitates a caregiver’s prompt intervention, thereby promoting patient safety along with keeping the facility safe.
   
• The fall detection and prevention segment accounted for significant revenue in 2024, with projections indicating a steady expansion at 8.8% CAGR from 2025 to 2034. The segment is driven by the rising incidence of falls among elderly patients, creating demand for proactive safety measures. Additionally, advancements in sensor-based monitoring enable real-time alerts, reducing response time and preventing severe injuries.
   

Based on end use, the nurse call systems market is classified into hospitals, nursing and assisted living centers, homecare settings, and other end users. The hospitals segment dominated the market with a revenue share of 62.3% in 2024 and is expected to reach USD 4.1 billion within the forecast period.
 

• Hospitals worldwide are experiencing a surge in patient inflows due to chronic diseases, surgical procedures, and emergency cases. Nurse call systems help manage high patient volumes by ensuring quick communication between patients and caregivers. This makes them essential for improving efficiency in busy hospital environments.
   
• Further, modern hospitals are increasingly adopting digital platforms and smart technologies. Nurse call systems that integrate with hospital information systems (HIS) and electronic health records (EHRs) streamline workflows, reduce delays, and improve clinical decision-making. This interoperability trend strongly supports hospital adoption.
   
• The nursing and assisted living centers segment held a revenue of USD 599.2 million in 2024, with projections indicating a steady expansion at 10.6% CAGR from 2025 to 2034. Nursing and assisted living centers drive demand for nurse call systems due to the rising geriatric population requiring continuous monitoring and personalized care. Furthermore, the focus on improving operational efficiency and resident satisfaction encourages facilities to adopt advanced communication and alert solutions.
   
• The homecare settings segment held a revenue of USD 113.2 million in 2024, with projections indicating a steady expansion at 10.2% CAGR from 2025 to 2034. The segmental growth is driven by the growing preference for aging in place, which increases the need for reliable remote monitoring solutions. Additionally, the adoption of user-friendly wireless and mobile alert devices supports independent living while ensuring caregiver connectivity.
   

North America Nurse Call Systems Market
 

North America dominated the market with the highest market share of 42.4% in 2024.

• The U.S. market was valued at USD 759.4 million and USD 843.6 million in 2021 and 2022, respectively. The market size reached USD 1 billion in 2024, growing from USD 930.3 million in 2023, and is anticipated to grow at a CAGR of 9% between 2025 to 2034.
   
• North America, particularly the U.S., has a well-developed hospital network and invests heavily in advanced healthcare technologies. Nurse call systems are widely adopted to enhance patient safety, streamline workflows, and ensure compliance with high standards of care. This robust infrastructure supports consistent market growth.
   
• Moreover, the region has a rapidly growing elderly population, with the U.S. Census Bureau projecting that the number of people aged 65 and above was expected to rise from 54.1 million in 2021 to about 58.6 million by 2024. The Centers for Disease Control and Prevention (CDC) report that nearly 85% of older adults have at least one chronic health condition, and 60% have two or more chronic conditions as of 2023.
   
• Nurse call systems are being adopted by hospitals, nursing homes, and assisted living facilities to efficiently attend to patients’ requests. The American Health Care Association announced that the rate of nursing home occupancy has risen from 77.1% in 2021 to 83.2% in 2023. The demographic change is the main factor that affects the market growth positively.
   

Europe Nurse Call Systems Market

Europe nurse call systems market accounted for USD 705.9 million in 2024 and is anticipated to show lucrative growth over the forecast period.
 

• European countries are upgrading their healthcare infrastructure with new technologies. The European Union allocated USD 6 billion for healthcare infrastructure development in 2023, with approximately 18% dedicated to digital healthcare solutions, including nurse call systems.
   
• In 2022, Germany invested USD 3.8 billion in hospital digitalization programs, while France committed USD 3.3 billion for healthcare technology modernization in 2023-2024. These infrastructure modernization initiatives and funding programs support hospitals in implementing digital nurse call systems, driving regional market growth.
   
• Europe has one of the highest proportions of aging populations globally, driving strong demand for assisted living and palliative care facilities. Nurse call systems play a critical role in ensuring safety, communication, and continuous monitoring of elderly patients. This demographic need supports steady adoption.
   

Asia Pacific Nurse Call Systems Market

The Asia Pacific nurse call systems market is anticipated to grow at the highest CAGR of 11.1% during the analysis timeframe.
 

• Countries such as China, India, and Southeast Asian economies are seeing the inflow of huge amounts of capital in the hospital and specialty clinic areas. The rise of new establishments leads to the very strong requisition of up-to-date nurse call systems, which become the basic infrastructure of patient care. The construction boom is thereby the main driving force of growth.
   
• The Asia Pacific region has turned into a center of affordable and quality medical services that have attracted patients traveling internationally. To keep up with global standards of care, hospitals are implementing advanced nurse call systems to facilitate patient experience and provide safety. This pattern is in line with a larger market presence in the region.
   
• Moreover, governments in the region are actively promoting digital healthcare solutions through policies and funding. Nurse call systems that integrate with telehealth platforms, hospital information systems, and emergency response networks are being prioritized. These initiatives accelerate technology adoption across healthcare facilities.
   

Latin America Nurse Call Systems Market

The Latin America market is experiencing robust growth over the analysis timeframe.
 

• The region is going through a strong development, which is mostly driven by the healthcare network expansion in the area, especially in Brazil, which is the most important contributor to this trend.
   
• In addition, the growing use of wireless communication technologies is leading to increased system flexibility and staff efficiency in nurse call systems. The demand for sophisticated communication solutions is being pushed up by government programs that are geared towards improving healthcare delivery.
   
• The rising geriatric population is also a critical driver, necessitating more efficient patient-caregiver communication systems. Moreover, the growing emphasis on patient safety and quality of care is prompting healthcare facilities to invest in modern nurse call systems.
   

Middle East and Africa Nurse Call Systems Market

The Middle East and Africa (MEA) market is experiencing robust growth over the analysis timeframe.
 

• The MEA region is seeing increased investment in healthcare infrastructure under national transformation plans, which is boosting hospital construction and upgrades, including communication systems.
   
• Rising urbanization and population growth in Gulf countries are pushing demand for smart hospital solutions and improved patient care amenities. Key governments are focusing on regulatory reforms and incentives to promote adoption of digital health technologies and telehealth frameworks.
   
• There is also growing demand for reliable, power-agnostic, and resilient nurse call systems that can cope with infrastructure instability in some parts of sub-Saharan Africa. Finally, increasing emphasis on accreditation (e.g., JCI) and quality of care is encouraging facilities to modernize legacy nurse call setups.
   

Nurse Call Systems Market Share

The market is highly competitive, with key players focusing on strategic initiatives such as product innovations, partnerships, mergers, and regional expansions to strengthen their market presence.
 

Companies are increasingly investing in advanced technologies, including wireless communication, mobile solutions, and AI-powered workflow management, to differentiate their offerings and meet evolving healthcare demands. Key players include Baxter (Hillrom), Honeywell, Ascom, Securitas Healthcare, and AMETEK (Rauland), collectively accounting for 28% of the total market share.
 

In addition, several regional and niche players are gaining traction by providing cost-effective solutions tailored to small- and mid-sized healthcare facilities. The competitive dynamics are further intensified by continuous upgrades in hospital infrastructure, rising adoption of smart healthcare systems, and increasing government initiatives supporting patient safety and digital health integration. Companies that can offer integrated, scalable, and user-friendly solutions are expected to maintain a competitive edge in both developed and emerging markets.
 

Nurse Call Systems Market Companies

Few of the prominent players operating in the nurse call systems industry include:

• AMETEK (Rauland)
• Ascom
• Austco
• Baxter (Hillrom)
• Caretronic
• CORNELL TECHNOLOGIES
• FORBIX SEMICON
• Honeywell
• Jeron Electronics Systems
• Johnson Controls
• MEEYI
• SCHRACK SECONET
• Securitas Healthcare
• TekTone
• West-Com Nurse Call Systems
   
• Baxter (Hillrom)

The company is leading the nurse call systems market with a ~9.8% share in 2024. Voalte Nurse Call integrates nurse call, mobile communications, alarm management, and patient engagement into a single platform, enhancing hospital-wide care coordination. Its seamless connectivity with Hillrom smart beds allows real-time patient status updates, improving response times and overall patient safety.
 

• Honeywell

Systevo Call Systems offers comprehensive components such as patient handsets, corridor indicators, and central units to ensure seamless communication. The system’s mobile integration enables caregivers to receive alerts and communicate directly from devices, boosting response efficiency.
 

• Ascom

Telligence Nurse Call System integrates data from multiple sources, including medical devices and patient call buttons, to streamline workflows and improve response times. Its open, modular architecture allows customization and scalability to meet the needs of diverse healthcare settings.
 

Nurse Call Systems Industry News:

• In June 2023, Cornell Communications announced its unique use of a multimedia engine to fundamentally improve the value and utility of nurse call systems for senior care communities. This made its InFORM I, a mobile nurse call solution, more efficient and easier to use for senior care facilities and enhanced the company’s customer base.
   
• In July 2022, Austco Healthcare (UK) launched a new design service to design nurse call systems to HTM 08-03 compliance, a technical memorandum that provides guidance on the design, installation, and operation of nurse call systems in healthcare facilities. By offering this specialized design service, Austco Healthcare positioned itself as a provider that can help UK healthcare organizations comply with the HTM 08-03 guidelines for nurse call systems.
   

The nurse call systems market research report includes an in-depth coverage of the industry with estimates and forecast in terms of revenue in USD Million from 2021 - 2034 for the following segments:

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Market, By Product

• Integrated communication systems
• Button systems
• Mobile systems
• Intercom systems

Market, By Technology

• Wired communication equipment
• Wireless communication equipment

Market, By Application

• Alarms and communications
• Workflow support
• Wanderer control
• Fall detection and prevention

Market, By End Use

• Hospitals
• Nursing and assisted living centers
• Homecare settings
• Other end use

The above information is provided for the following regions and countries:

• North America
  • U.S.
  • Canada
• Europe
  • Germany
  • UK
  • France
  • Spain
  • Italy
  • Netherlands
• Asia Pacific
  • China
  • Japan
  • India
  • Australia
  • South Korea
• Latin America
  • Brazil
  • Mexico
  • Argentina
• Middle East and Africa
  • South Africa
  • Saudi Arabia
  • UAE