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Authorized Car Service Center Market Size By Auto Body Workshop (OEM Authorized Workshops, Organized Multi-brand Service Providers), By Service (Engine, Transmission, Brakes, Suspension, Electrical, Body, Tire, Belts & Accessories), By Vehicle Age (Less than 3 years, More than 3 years), COVID-19 Impact Analysis, Growth Potential, Regional Outlook, Competitive Market Share & Forecast, 2023 – 2032

  • Report ID: GMI2701
  • Published Date: Dec 2022
  • Report Format: PDF

Industry Drivers

Authorized Car Service Center Market size valued at USD 200 billion in 2022 and is anticipated to register 5% CAGR from 2023 to 2032.

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According to a report published in November 2021 by the World Economic Forum (WEF), the total share of car trips taken by customers is predicted to reach 76.1% and 40.3% in North America and Asia respectively by 2050. These figures might prompt companies to open authorized car service centers to serve their growing customer base.

According to the European Environment Agency (EEA), the transportation sector is one of the biggest contributors to carbon dioxide emissions. Cars and vans account for close to two-thirds of the total carbon discharge, which will accelerate the establishmentof authorized car service centers to ease access to high-quality vehicle servicing solutions.

Economical car servicing plans to boost preference for Organized multi-brand service providers

The authorized car service center market from organized multi-brand service providers is estimated to witness around 5% gains through 2032. The automotive industry has shown commendable growth in recent years, owing to the ever-increasing need for two- and four-wheelers. Organized multi-brand service providers are offering services at more economical rates to encourage more customers to get their cars serviced on a regular basis. In addition, the demand for pre-owned cars is also rising each year, thereby enhancing the need for authorized multi-brand service centers.

High risk of wear and tear to fuel demand for engine servicing

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Authorized car service center industry from the engine service segment is likely to expand at around 8% growth up to 2032. Vehicle owners are growing increasingly aware of the importance of changing engine oil at regular intervals. This is due to several factors including the formation of sludge & wear particles within the components and the continuous operation of the engines. Regular servicing of engines can augment their operating efficiency, improve fuel economy, and provide proper lubrication to ensure a smooth driving experience for customers. These factors will further promote the development of authorized car service centers offering engine maintenance solutions.

Authorized multi-brand service centers gain preference among owners of vehicles aged >3 years  

Authorized car service center market from the >3 years vehicle age segment is poised to grow at over 5% CAGR through 2032. Customers owing vehicles that are older than 3 years commonly prefer multi-brand service centers or local, independent garages as these establishments offer reliable and quick services at lower costs. Vehicle owners also tend to opt for servicing centers that are within the proximity of their homes, which will urge service center owners to support their operations to areas that have a vast percentage of vehicle owners with cars ages 3 years and over.

Growing presence of automakers foster Europe market

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Europe authorized car service center market is expected to observe a growth rate of nearly 4.5% between 2023 and 2032. The region has a large population of high-income earning individuals, who are willing to purchase high-end cars. This has positively influenced the businesses of luxury as well as low-cost automobile manufacturers that provide a wide range of services at varied price ranges.

COVID-19 pandemic impact on industry market trends

The COVID-19 outbreak in 2020 had a negative effect on the demand for car servicing solutions as the production and sales of automobiles slowed down during this period. Since movement restrictions, such as lockdowns were put in place to curb viral transmission, the number of customers visiting service centers for regular servicing declined considerably. This may have restricted the authorized car service center market development to some extent.

Strategic expansion initiatives by key participants to define business landscape

Some of the leading players in the global authorized car service center industry include Toyota, Volkswagen, Suzuki Motor Corporation, Robert Bosch GmbH and many others. Many of these companies are focusing on increasing the chain of service centers and equipping these establishments with skilled professionals and advanced technologies to enhance customer experience.

To cite an instance, in September 2022, MG Motor India launched the 'MG Service on Wheels' program to provide customers with at-home car repair and maintenance services. Similar initiatives by other participants may also contribute to industry progress.

This market research on authorized car service center report includes in-depth coverage of the industry with estimates & forecast in terms of revenue in USD from 2018 to 2032 for the following segments:

Market, By Auto Body Workshop

  • OEM authorized Workshops
  • Organized multi-brand service providers

Market, By Service

  • Engine
  • Transmission
  • Brakes
  • Suspension
  • Electrical
  • Body
  • Tire
  • Belts & Accessories

Market, By Vehicle Age

  • Less than 3 years
  • More than 3 years

The above information has been provided for the following regions and countries:

  • North America
    • U.S.
    • Canada
  • Europe
    • Germany
    • France
    • UK
    • Italy
    • Russia
    • Spain
  • Asia Pacific
    • China
    • India
    • Japan
    • South Korea
    • Australia
    • Southeast Asia
  • Latin America
    • Brazil
    • Mexico
    • Argentina
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • South Africa


Authors: Preeti Wadhwani, Smriti Loomba

Frequently Asked Questions (FAQ) :

The market for authorized car service centers recorded a valuation of more than USD 200 billion in 2022 and is anticipated to grow at a CAGR of over 5% between 2023 and 2032, due to the growing rate of motorization in prominent regions such as North America and Europe.
The engine servicing segment is projected to register a growth of 8% through 2032, given the importance of regular servicing in augmenting operating efficiency, improving fuel economy, and providing proper lubrication to ensure a smooth driving experience.
The Europe market is expected to depict a CAGR of around 4.5% through 2032 owing to the presence of luxury as well as low-cost automobile manufacturers offering a wide range of vehicle maintenance services at economical price ranges.
Some of the leading players in the global market include Toyota, Volkswagen, Suzuki Motor Corporation, Robert Bosch GmbH, and many others.

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Premium Report Details

  • Base Year: 2022
  • Companies covered: 18
  • Tables & Figures: 226
  • Countries covered: 20
  • Pages: 200
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