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Customer Information System Market Size By Component (Solution, Service [Implementation, Support & Maintenance, Consulting), By Deployment Model (On-premises, Cloud) Application & Forecast, 2023 - 2032

  • Report ID: GMI3018
  • Published Date: Feb 2023
  • Report Format: PDF

Report Content

Chapter 1   Methodology and Scope

1.1    Scope & definitions

1.2    Base estimates and calculations

1.3    Forecast calculations

1.4    Data Sources

1.4.1    Primary

1.4.2    Secondary

1.4.2.1   Paid sources

1.4.2.2   Public sources

Chapter 2   Executive Summary

2.1    Customer information system industry 3600 synopsis, 2018-2032

2.2    Business trends

2.2.1    Total addressable market (TAM), 2023-2032

2.3    Component trends

2.4    Deployment model trends

2.5    Application trends

2.6    Regional trends

Chapter 3   Customer Information System Market Industry Insights

3.1    Introduction

3.2    Impact of COVID-19

3.2.1    North America

3.2.2    Europe

3.2.3    Asia Pacific

3.2.4    Latin America

3.2.5    MEA

3.3    Russia- Ukraine war impact

3.4    Industry ecosystem

3.5    Technology & innovation landscape

3.6    Patent analysis

3.7    Key initiative and news

3.8    Regulatory landscape

3.9    Industry impact forces

3.9.1    Growth drivers

3.9.1.1   Rising demand from customers to be in control of their utility billing and consumption

3.9.1.2   Growing government smart city initiatives

3.9.1.3   Surging consumption of global utility services

3.9.1.4   Increasing penetration of cloud and IoT

3.9.1.5   Convergence of AI with customer information systems

3.9.2    Industry pitfalls & challenges

3.9.2.1   High initial investment and complex integrations

3.9.2.2   Risks of cyberattacks and data breaches

3.10    Growth potential analysis

3.11    Porter's analysis

3.12    PESTEL analysis

Chapter 4   Competitive Landscape, 2022

4.1    Introduction

4.2    Company market share, 2022

4.3    Competitive analysis of major market players, 2022

4.3.1    Hansen Technologies

4.3.2    Harris computer corporation

4.3.3    IBM Corporation

4.3.4    Oracle Corporation

4.3.5    SAP SE

4.4    Competitive analysis of innovation leaders, 2022

4.4.1    Fluentgrid

4.4.2    Gentrack

4.4.3    Itineris NV

4.4.4    Wipro Ltd.

4.5    Competitive positioning matrix

4.6    Strategic outlook matrix

Chapter 5   Customer Information System Market, By Component

5.1    Key trends, by component

5.2    Solution

5.2.1    Market estimates and forecast, 2018-2032

5.3    Service

5.3.1    Market estimates and forecast, 2018-2032

5.3.2    Implementation

5.3.2.1   Market estimates and forecast, 2018-2032

5.3.3    Support & Maintenance

5.3.3.1   Market estimates and forecast, 2018-2032

5.3.4    Consulting

5.3.4.1   Market estimates and forecast, 2018-2032

Chapter 6   Customer Information System Market, By Deployment Model

6.1    Key trends, by deployment model

6.2    On-premise

6.2.1    Market estimates and forecast, 2018-2032

6.3    Cloud

6.3.1    Market estimates and forecast, 2018-2032

Chapter 7   Customer Information System Market, By Application

7.1    Key trends, by application

7.2    Electricity and Power Management

7.2.1    Market estimates and forecast, 2018-2032

7.3    Water and Wastewater Management

7.3.1    Market estimates and forecast, 2018-2032

7.4    Utility Gas Management

7.4.1    Market estimates and forecast, 2018-2032

Chapter 8   Customer Information System Market, By Region

8.1    Key trends, by region

8.2    North America

8.2.1    Market estimates and forecast, by component, 2018-2032

8.2.2    Market estimates and forecast, by deployment model, 2018-2032

8.2.3    Market estimates and forecast, by application, 2018-2032

8.2.4    U.S.

8.2.4.1   Market estimates and forecast, by component, 2018-2032

8.2.4.2   Market estimates and forecast, by deployment model, 2018-2032

8.2.4.3   Market estimates and forecast, by application, 2018-2032

8.2.5    Canada

8.2.5.1   Market estimates and forecast, by component, 2018-2032

8.2.5.2   Market estimates and forecast, by deployment model, 2018-2032

8.2.5.3   Market estimates and forecast, by application, 2018-2032

8.3    Europe

8.3.1    Market estimates and forecast, by component, 2018-2032

8.3.2    Market estimates and forecast, by deployment model, 2018-2032

8.3.3    Market estimates and forecast, by application, 2018-2032

8.3.4    UK

8.3.4.1   Market estimates and forecast, by component, 2018-2032

8.3.4.2   Market estimates and forecast, by deployment model, 2018-2032

8.3.4.3   Market estimates and forecast, by application, 2018-2032

8.3.5    Germany

8.3.5.1   Market estimates and forecast, by component, 2018-2032

8.3.5.2   Market estimates and forecast, by deployment model, 2018-2032

8.3.5.3   Market estimates and forecast, by application, 2018-2032

8.3.6    France

8.3.6.1   Market estimates and forecast, by component, 2018-2032

8.3.6.2   Market estimates and forecast, by deployment model, 2018-2032

8.3.6.3   Market estimates and forecast, by application, 2018-2032

8.3.7    Italy

8.3.7.1   Market estimates and forecast, by component, 2018-2032

8.3.7.2   Market estimates and forecast, by deployment model, 2018-2032

8.3.7.3   Market estimates and forecast, by application, 2018-2032

8.3.8    Spain

8.3.8.1   Market estimates and forecast, by component, 2018-2032

8.3.8.2   Market estimates and forecast, by deployment model, 2018-2032

8.3.8.3   Market estimates and forecast, by application, 2018-2032

8.3.9    Netherlands

8.3.9.1   Market estimates and forecast, by component, 2018-2032

8.3.9.2   Market estimates and forecast, by deployment model, 2018-2032

8.3.9.3   Market estimates and forecast, by application, 2018-2032

8.4    Asia Pacific

8.4.1    Market estimates and forecast, by component, 2018-2032

8.4.2    Market estimates and forecast, by deployment model, 2018-2032

8.4.3    Market estimates and forecast, by application, 2018-2032

8.4.4    China

8.4.4.1   Market estimates and forecast, by component, 2018-2032

8.4.4.2   Market estimates and forecast, by deployment model, 2018-2032

8.4.4.3   Market estimates and forecast, by application, 2018-2032

8.4.5    India

8.4.5.1   Market estimates and forecast, by component, 2018-2032

8.4.5.2   Market estimates and forecast, by deployment model, 2018-2032

8.4.5.3   Market estimates and forecast, by application, 2018-2032

8.4.6    Japan

8.4.6.1   Market estimates and forecast, by component, 2018-2032

8.4.6.2   Market estimates and forecast, by deployment model, 2018-2032

8.4.6.3   Market estimates and forecast, by application, 2018-2032

8.4.7    South Korea

8.4.7.1   Market estimates and forecast, by component, 2018-2032

8.4.7.2   Market estimates and forecast, by deployment model, 2018-2032

8.4.7.3   Market estimates and forecast, by application, 2018-2032

8.4.8    ANZ

8.4.8.1   Market estimates and forecast, by component, 2018-2032

8.4.8.2   Market estimates and forecast, by deployment model, 2018-2032

8.4.8.3   Market estimates and forecast, by application, 2018-2032

8.4.9    Southeast Asia

8.4.9.1   Market estimates and forecast, by component, 2018-2032

8.4.9.2   Market estimates and forecast, by deployment model, 2018-2032

8.4.9.3   Market estimates and forecast, by application, 2018-2032

8.5    Latin America

8.5.1    Market estimates and forecast, by component, 2018-2032

8.5.2    Market estimates and forecast, by deployment model, 2018-2032

8.5.3    Market estimates and forecast, by application, 2018-2032

8.5.4    Brazil

8.5.4.1   Market estimates and forecast, by component, 2018-2032

8.5.4.2   Market estimates and forecast, by deployment model, 2018-2032

8.5.4.3   Market estimates and forecast, by application, 2018-2032

8.5.5    Mexico

8.5.5.1   Market estimates and forecast, by component, 2018-2032

8.5.5.2   Market estimates and forecast, by deployment model, 2018-2032

8.5.5.3   Market estimates and forecast, by application, 2018-2032

8.5.6    Argentina

8.5.6.1   Market estimates and forecast, by component, 2018-2032

8.5.6.2   Market estimates and forecast, by deployment model, 2018-2032

8.5.6.3   Market estimates and forecast, by application, 2018-2032

8.5.7    Colombia

8.5.7.1   Market estimates and forecast, by component, 2018-2032

8.5.7.2   Market estimates and forecast, by deployment model, 2018-2032

8.5.7.3   Market estimates and forecast, by application, 2018-2032

8.6    MEA

8.6.1    Market estimates and forecast, by component, 2018-2032

8.6.2    Market estimates and forecast, by deployment model, 2018-2032

8.6.3    Market estimates and forecast, by application, 2018-2032

8.6.4    UAE

8.6.4.1   Market estimates and forecast, by component, 2018-2032

8.6.4.2   Market estimates and forecast, by deployment model, 2018-2032

8.6.4.3   Market estimates and forecast, by application, 2018-2032

8.6.5    South Africa

8.6.5.1   Market estimates and forecast, by component, 2018-2032

8.6.5.2   Market estimates and forecast, by deployment model, 2018-2032

8.6.5.3   Market estimates and forecast, by application, 2018-2032

8.6.6    Saudi Arabia

8.6.6.1   Market estimates and forecast, by component, 2018-2032

8.6.6.2   Market estimates and forecast, by deployment model, 2018-2032

8.6.6.3   Market estimates and forecast, by application, 2018-2032

8.6.7    Qatar

8.6.7.1   Market estimates and forecast, by component, 2018-2032

8.6.7.2   Market estimates and forecast, by deployment model, 2018-2032

8.6.7.3   Market estimates and forecast, by application, 2018-2032

Chapter 9   Company Profiles

9.1    Avertra

9.1.1    Business Overview

9.1.2    Financial Data

9.1.3    Product Landscape

9.1.4    Strategic Outlook

9.1.5    SWOT Analysis

9.2    Fluentgrid Ltd.

9.2.1    Business Overview

9.2.2    Financial Data

9.2.3    Product Landscape

9.2.4    Strategic Outlook

9.2.5    SWOT Analysis

9.3    Gentrack

9.3.1    Business Overview

9.3.2    Financial Data

9.3.3    Product Landscape

9.3.4    Strategic Outlook

9.3.5    SWOT Analysis

9.4    Hansen Technologies Corporation

9.4.1    Business Overview

9.4.2    Financial Data

9.4.3    Product Landscape

9.4.4    Strategic Outlook

9.4.5    SWOT Analysis

9.5    Harris computer corporation

9.5.1    Business Overview

9.5.2    Financial Data

9.5.3    Product Landscape

9.5.4    Strategic Outlook

9.5.5    SWOT Analysis

9.6    IBM Corporation

9.6.1    Business Overview

9.6.2    Financial Data

9.6.3    Product Landscape

9.6.4    Strategic Outlook

9.6.5    SWOT Analysis

9.7    Indra Company

9.7.1    Business Overview

9.7.2    Financial Data

9.7.3    Product Landscape

9.7.4    Strategic Outlook

9.7.5    SWOT Analysis

9.8    Itineris NV

9.8.1    Business Overview

9.8.2    Financial Data

9.8.3    Product Landscape

9.8.4    Strategic Outlook

9.8.5    SWOT Analysis

9.9    Milestone Utility Services, Inc.

9.9.1    Business Overview

9.9.2    Financial Data

9.9.3    Product Landscape

9.9.4    Strategic Outlook

9.9.5    SWOT Analysis

9.10    NorthStar Utilities Solutions

9.10.1    Business Overview

9.10.2    Financial Data

9.10.3    Product Landscape

9.10.4    Strategic Outlook

9.10.5    SWOT Analysis

9.11    Open International Ltd.

9.11.1    Business Overview

9.11.2    Financial Data

9.11.3    Product Landscape

9.11.4    Strategic Outlook

9.11.5    SWOT Analysis

9.12    Oracle Corporation

9.12.1    Business Overview

9.12.2    Financial Data

9.12.3    Product Landscape

9.12.4    Strategic Outlook

9.12.5    SWOT Analysis

9.13    SAP SE

9.13.1    Business Overview

9.13.2    Financial Data

9.13.3    Product Landscape

9.13.4    Strategic Outlook

9.13.5    SWOT Analysis

9.14    Vertexone

9.14.1    Business Overview

9.14.2    Financial Data

9.14.3    Product Landscape

9.14.4    Strategic Outlook

9.14.5    SWOT Analysis

9.15    Wipro Ltd.

9.15.1    Business Overview

9.15.2    Financial Data

9.15.3    Product Landscape

9.15.4    Strategic Outlook

9.15.5    SWOT Analysis
 

Authors: Preeti Wadhwani

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  • Base Year: 2022
  • Companies covered: 15
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